Boldmere Court Care Home

350 Gravelly Lane, Boldmere, Sutton Coldfield, Birmingham B23 5SB
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9.0 19 Reviews
  • Boldmere Court Care Home, Birmingham
Absolute Care Homes is an experienced care operator with over twenty years of experience in the care home sector. Boldmere Court is the first of a new generation of care homes the provider has been building in the West Midlands and is situated in the heart of the community where the founder of the company lives.

A firm believer in the importance of providing quality care for their local community, Absolute Care Homes has gathered a team of industry experts to advise on the building and operating of a new generation of care homes and provide clinical excellence. They offer superb living space and an excellent environment for the delivery of real quality care from a team of committed and motivated staff.

Absolute Care Homes is also investing heavily in developing a well trained workforce and is committed to offering a variety of employment and training opportunities for local people.

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Care Provided by Boldmere Court Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Nursing Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Blessed Maramba (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (68)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking at rear of home


Boldmere Court Care Home Reviews (19)

9.0

Boldmere Court Care Home has a Review Score of 9.0 (9.020) out of 10, based on 7 reviews in the last 2 years. Over all time Boldmere Court Care Home has 19 reviews.

Overall Experience

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Review from Amanda P (Daughter of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful place. Fantastic staff who really did make my dad's days happy , nothing was too much trouble. My dad always smelt lovely, always clean and hydrated. The staff were so friendly to myself and my dad, they made him giggle everyday. I would highly recommend it here, thank you to everyone who
looked after him.

Reply from Kerry Jackson, operations director at Boldmere Court Care Home

It's a pleasure for the team to support where we can and it's a pleasure to give the good quality care to those that require it we are not a nursing home we are a family.


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Review from A M (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are so welcoming to my dad and the whole family. All his needs are met and nothing is too much trouble for them.
He's comfortable, clean and always looks peaceful. His room has everything he needs, as we were told to bring his personal items from home like photos, radio and books.

Reply from Kerry Jackson, Operations Director at Boldmere Court Care Home

Thank you for your kind words, staff clearly enjoy their role and I'm glad that comes through in practise.


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Review from C C (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and can't do enough to help. Caring and totally on the ball with patients.

Reply from Kerry Jackson, operations director at Boldmere Court Care Home

Thank you for your kind words, it's always heart warming to see and hear.


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Review from Trevor B (Husband of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not much to say except the home is very good with brilliant staff and carers. Everyone is very helpful. I would like more music from the 60's & 70's played for the residents rather than obscure TV programmes.
Saying all that my wife is very settled and happy there and I have nothing to complain about.

Reply from Kerry Jackson, operations director at Boldmere Court Care Home

Thank you for your kind words. It's always lovely to hear that our staff are doing well. We do have a new activities team soon so I shall mention your request for music.


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Review from Jane W (Friend of Resident) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic and warm environment. Made to feel a part of the family. The staff were so helpful and nothing was too much trouble. They answered all our questions and made us feel so special. Thank you to everyone.

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Review from Paul M (Brother of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was diagnosed with dementia and after a bout of pneumonia was transferred bed bound to Boldmere Court Care Home for palliative, end of life care. I visited most days to spoon-feed him his dinner to the point where his room became our “den” and the staff (day, night and admin) our adopted
family. His G.P. and the staff worked miracles and it’s a testament to their care and attention that he survived a further 5 years. I can’t thank everybody enough and would strongly recommend Boldmere Court.

Reply from Kerry Jackson, operations director at Boldmere Court Care Home

We were very proud to look after your brother, we as a team loved you all dearly and hope to see you again Thank you for such a lovely review, Paul. Always in our thoughts.


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Review from V C (Daughter of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After many years of poor mental health and untold trauma, my mother ultimately succumbed to a dementia diagnosis and was placed in respite initially in a care home local to me. As her health declined, the need for her to remain in care was tangible. During those years, we had the best time, chatting,
singing, walking and laughing. Eventually however, her behaviours became too challenging and she was moved to Boldmere Court during lockdown. I knew my mother needed more tailored care but it didn't make it any easier. I felt I had failed. Seeing my mom behind a glass screen during an arranged covid safe visit gave me hope. I knew instinctively she was in the right place. The staff have been nothing short of miraculous in their efforts to care for her. I don't visit these days; it's too hard but that said, I know for a fact my mother gets the chats and singing and laughter with Boldmere Court staff that we used to share together! I thank them from the bottom of my heart! They are angels.

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Review from K C (Resident) published on 6 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home delivers excellent care. As a worker who has been here for eleven years, I can proudly say that I have the best team to work with. We support each other like a family. Everyone I work with treats others with care and respect, not only residents but other staff too. The residents are well looked
after, cared for and loved like a family. A brilliant home for your relatives.

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Review from M W (Sister of Resident) published on 4 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very caring and informative. Very satisfied with the care home for our brother. Everyone is very caring, even the girls on reception.

Reply from Kerry Jackson, operations director at Boldmere Court Care Home

Thankyou for your kind words, its always a pleasure to do our role the best we can and to uphold our roles as nursing home staff to the best expectations as possible.


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Review from George C (Son of Resident) published on 4 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mother was given an overdose of medication. Although not fatal we were not informed. Only found out 5 months later from Social Services. The nurse was suspended and then sacked but the point is they tried to cover it up. We are currently taking legal advice.

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Review from Ian H (Son of Resident) published on 5 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having to choose a place for a loved one is not something anyone takes easily, but I cannot praise Boldmere Court highly enough. The care my father received was second to none.
Everyone became like family to us.

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Review from David S (Son of Resident) published on 9 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father only spent a short time at Boldmere Court but the care he was shown, the compassion he was afforded and the dignity with which he spent his last days were above and beyond our expectations. I can't thank the staff enough for ensuring my fathers last days were very comfortable and peaceful.

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Review from Greg B (Relative of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care given is second to none. So much dignity and respect at all times.
Staff can't do enough for you.
Very relaxed setting and calm environment.
Cleanliness was 100% and always smells fresh.
Cared for relative with excellent personal care and washed, shaved and hair done daily. Would totally recommend.

Reply from Kerry Jackson, Registered Manager at Boldmere Court Care Home

Thank you.


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Review from Linda G (Daughter of Resident) published on 27 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 3 weeks and is very comfortable. She is very well cared for. Staff are fantastic. Mom likes the staff and knows them well now. I have seen a change in her since being here. She is less anxious, less angry and a lot more settled. Mom is eating and drinking again since being
here.

Reply from Kerry Jackson, Registered Manager at Boldmere Court Care Home

Thank you.


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Review from Tina S (Daughter of Resident) published on 12 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was taken care of from January until May when he sadly passed away.
The care my dad received here was the best, they not only took care of my dad but also us as a family, staff here are caring and supportive.
It became our second home as we stayed many nights to be with dad.
We as a family
will always be thankful for their care as I believe they looked after dad so well that we spent extra valuable time with him.
I strongly recommend that anyone who is looking for a care home for a loved one you won't get one any better then Boldmere care home.

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Review from Margaret R (Wife of Resident) published on 9 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband stayed at Boldmere Court Nursing Home for nine months up until he passed away. The care he received during his stay was excellent - all of the staff we found to be caring and understanding in this difficult time. They genuinely took the time to get to know my husband, myself and other members
of the family and Boldmere Court became a second home to everyone. The staff not only looked after the general health of my husband but they took the time to retain his dignity at all times. When I mention the staff, this not only includes the day staff, but night staff, admin and management teams all has input into his care and respect.
We as a family would certainly recommend Boldmere Court to any other families that find themselves in very difficult and distressing times as a place of help, care, attention and dignity.

Reply from Kerry Jackson, Operations Director at Boldmere Court Care Home

Thank you! It was our pleasure and privilege to look after you all as we do all our families xx


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Review from Audrey B (Daughter of Resident) published on 23 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was in the home for many months. The care was excellent, staff was so dedicated and caring. If I could fault anything, the only fault would be the washing of clothes as the whites always come back grey and soft foods were the same day after day. There was only one special chair, so most times dad
was bed bound as the chair was in use with other residents.

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Review from Nicola C (Granddaughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandad was placed into Boldmere Court in the Meregreen Unit. All staff are very helpful and friendly. My grandad has always had a clean room and is always looking refreshed, is always fed well and dressed well.

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Review from Peggyann C (Daughter of Resident) published on 20 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place, great reception. Staff very professional. Nice manager. Clean and well organised. Care staff are lovely. Nothing too much. Would recommend as father previously been in two other home. This one exceeds expectations. Nursing staff very professional!

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Current Review Score: 9.0 (9.020)

Overview of Review Score

The Review Score of 9.0 (9.020) out of 10 for Boldmere Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.805 for Boldmere Court Care Home is calculated as follows: ( (69 Excellents x 5) + (10 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 82 Ratings = 4.805

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.215 Points relating to the number of positive Reviews for Boldmere Court Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 7 Positive Reviews ÷ 13.6 = 0.515

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Boldmere Court Care Home

What types of Care is Boldmere Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Boldmere Court Care Home provide?

Palliative Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Boldmere Court Care Home have?

There are 68 Single Rooms.

What are the Facilities & Services at Boldmere Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Boldmere Court Care Home to the centre of Birmingham?

4.6 mile(s) as the crow flies, distance by road may be significantly further.