The Orangery Nursing Home

157 Englishcombe Lane, Bath BA2 2EL
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9.8 31 Reviews
  • The Orangery Nursing Home, Bath
The Orangery Nursing Home is based within a striking building which was a former coaching inn. It is located in Bath and enjoys spectacular views from the first floor and sun deck that overlooks the ground's orangery.

There is the Azalea Wing for general nursing and the Gardenia Wing for dementia nursing. This division of care enables staff to focus on the appropriate type of care for each individual.

The home is part of Cedar Care Homes, a provider that is well respected in the Bath and Bristol area for its high standards of care.

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Care Provided by The Orangery Nursing Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Multiple Sclerosis
  • Stroke
  • Other Care Provided
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michaela Coombs (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for The Orangery Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,650
    • Self-Funded Nursing Care from £1,650
    • Self-Funded Nursing Dementia Care from £1,650
    • RESPITE Self-Funded Residential Care from £1,650
    • RESPITE Self-Funded Residential Dementia Care from £1,650
    • RESPITE Self-Funded Nursing Care from £1,650
    • RESPITE Self-Funded Nursing Dementia Care from £1,650

  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
  • (these prices are only a guideline, please contact The Orangery Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

The Orangery Nursing Home Reviews (31)

Total of 31, showing 1-20
9.8

The Orangery Nursing Home has a Review Score of 9.8 (9.829) out of 10, based on 13 reviews in the last 2 years. Over all time The Orangery Nursing Home has 31 reviews.

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Review from Tina H (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was sent to The Orangery by the NHS for palliative care. This care home was 5 minutes walk away from her home, so my father could visit every day.
The staff always made you feel welcome. The care they gave was excellent. I couldn't thank them all enough from the cleaners to managers.

Reply from Victoria Ladopoulos, The Orangery Home Manager at The Orangery Nursing Home

Thank you for taking the time to write such a lovely review, I will make sure your kind words are passed on to all of the staff at The Orangery.


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Review from I M (Husband of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

The care at The Orangery Nursing Home has, in the past, been excellent but recent alterations to the building have led to a reduction in care and residents' well-being. Prior to the changes, there was a large resident's lounge/dining area upstairs for those with dementia, with a nurse's office at one
end and a rest area for carers at the other, which allowed for targeted care for all.
Unfortunately, the lounge/diner has been converted into extra bedrooms and the number of carers upstairs has been reduced from 5 to 4, rather than increased to, say 6, to compensate for the extra residents and the additional work in moving residents downstairs and looking after them there.
The upshot is that the carers, who are all excellent, are overworked and upstairs residents are either left in bed until late in the morning or even lunchtime or left to wander the corridors and in and out of other residents' rooms. This obviously causes distress and increases the risks of falls and injury.

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Review from M M (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my mother only stayed at the Orangery for a short time, the level of respect and dignity she was shown was second to none.
The staff were truly amazing in every role.
The family were made to feel welcome on each visit, I spent many hours at the home and at no time did the standards drop.
Anyone
anxious about having to put a loved one into a care home should really consider The Orangery.

Reply from Elizabeth Denny, Area Manager at The Orangery Nursing Home

Thank you for your lovely feedback. It's such a pleasure to hear. I will make sure your kind words are passed on to the team at The Orangery.


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Review from S D (Daughter of Resident) published on 4 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have recently moved my mother to The Orangery. She was made to feel very welcome from the outset and all the staff have been very kind and attentive at all times. She is treated with respect and kindness and has settled into a new environment very quickly because of the excellent staff and super
facilities.

Reply from Elizabeth Denny, Dearbourne Manor Commissioning Manager at The Orangery Nursing Home

Thank you for your kind words. It is always lovely to receive such positive feedback. I will ensure the team at The Orangery are made aware of your review.


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Review from Kirsty P (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was recently admitted to The Orangery Nursing Home as an end-of-life client and I could not have wished for more for her. The care she received at all times both day and night was exemplary, their kindness extending to us as a family.
The home is a happy peaceful place, with staff that show
dignity and respect.
My mother always looked well cared for and told me they 'made her feel safe'.
I will be forever grateful to the whole team for the outstanding care they gave at the hardest time.

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Review from P R (Son-in-law of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law came to The Orangery last January. The staff have always been polite and helpful. She has settled in well with the support of very professional and kind staff. I can not thank the staff enough for all the amazing care and support they have given my mother-in-law. Thank you. I would
recommend this home highly.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your lovely review. I will share it with our care team.
Kind regards.


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Review from N R (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been very happy at The Orangery since her admission. The environment is calm and friendly and we are always made to feel very welcome. Mum has settled in very well and is very comfortable.
The staff are all wonderful, everyone is always very happy and the residents are well cared for. The home
itself is beautiful and is always fresh and tidy.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you, it is lovely to hear such positive feedback. I will share this with our team at The Orangery.
Many thanks.


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Review from Glyn J (Son of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We would like to take this opportunity to say a massive thank you. Dad was only in the home for seven weeks before he passed away. The manager is a lovely and wonderful person, she is doing an excellent job and her staff are amazing, every single one of them so loving and caring. Nothing was too much
trouble, were always on hand and every member of the staff always had big smiles. A fantastic home with a wonderful manager and all staff. Truly thankful to all. Ten out of ten.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you so much for your wonderful review. It was our pleasure to care for your dad and to meet your family. I will share your kind words with our staff.
Thank you once again,
Nicky


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Review from Debbie B (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Outstanding care, staff are amazing and always go the extra mile.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your lovely review. I will share this with our care team.
Kind regards,
Nicky


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Review from Sophie B (Granddaughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been exceptional, all members of staff are so lovely and kind towards all the residents. The residents have always got an activity to look forward to.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your review! I will pass this on to the staff, it is much appreciated.
Kind regards,
Nicky Harrington


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Review from Adam L (Son of Resident) published on 2 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with a wonderful atmosphere. The staff are friendly and very helpful and I could not recommend them enough. They catered for all our needs. The care home was always kept in a very clean and tidy state.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for the lovely review. I will pass your kind words on to all our staff.
Many thanks,
Nicky Harrington


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Review from Mary C (Wife of Resident) published on 23 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with the care my husband is having at The Orangery Nursing Home. All the staff are very caring and helpful, not only to my husband, but to me and other family members and visitors. There is a very happy, friendly atmosphere among everybody and it is always clean and well-run.
There are activities most days. I can thoroughly recommend The Orangery to anyone who is looking for a care home.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you so much for such a glowing review. I am so pleased you feel welcome into the home and enjoy the environment we offer to our residents and their loved ones. We enjoy and encourage family involvement as much as possible to ensure The Orangery is homely and welcoming. I will pass this lovely feedback to our staff. It is much appreciated.
Kind regards,
Nicky


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Review from J R (Relative of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. My husband's aunt seems to feel safe and happy. The staff cannot do enough to make her stay a happy one for her. A very clean and secure home.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your review, it is lovely to hear positive feedback and I am very pleased your husband's aunt feels settled and happy at The Orangery.
I will pass the feedback on to our staff.
Kind regards,
Nicky


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Review from Christine O (Daughter of Resident) published on 16 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Orangery Nursing Home for almost two years and has always received the best care despite her increasing dementia and challenges relating to it. The staff are always patient and caring towards Mum and nothing is too much trouble. The nursing staff keep me updated on any health
issues and treatment going forward. The management and admin staff are amazing and always happy to spend time listening to any worries about Mum's dementia and offering solutions to deal with them. There are plenty of daily activities to keep the residents entertained and occupied. We as a family are very happy with the care at The Orangery.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you, it is brilliant to hear such positive words for our care team and home. We really appreciate the feedback and are always happy to discuss individual needs for our residents and want to provide the best quality service and home to everyone.
I will pass this on to our care team, who I am certain will be very proud to hear such wonderful feedback for their hard work.
Kind regards,
Nicky.


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Review from A O (Daughter of Resident) published on 16 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and polite. Mum has got to know many of the staff and they treat her lovely. Nothing is too much trouble.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your lovely review, I will share it with all our staff.
Kind regards,
Nicky


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Review from S P (Niece of Resident) published on 8 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived here around six to eight weeks ago. She loves it here. I can see that my aunt is very happy here. She has and continues to be so very well cared for and looked after by the staff who are so kind, so caring and so very friendly. They all do a great job looking after her and us visitors
too. I am always made very welcome every time I visit.
The building is beautiful, it is kept exceptionally clean but it also has a very homely atmosphere too. They have thought of everything to make it feel like home for the residents. It has lovely gardens too.
My aunt always enjoys the food and really enjoys the entertainment and activities that are laid on.
I have had relatives in other care homes in and around the area and I must say from my personal experience this stands out as being the best on all fronts.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you! It is lovely to hear your aunt has settled well into our home. We are very lucky to have such wonderful staff and support from our residents and their families. I will pass this positive feedback on to our care team. Many thanks again. Kind regards.


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Review from Elizabeth A (Daughter of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orangery Nursing Home has lovely helpful friendly staff who are always welcoming. I have seen how many of the staff are very affectionate and sincere with the residents. I am happy to know my mum is well looked after here.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your lovely review. I will pass on the feedback to our care team at The Orangery.
Many thanks,
Nicky


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Review from P K (Son of Resident) published on 8 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for almost six years! Brexit and Covid have been difficult for care homes and The Orangery Nursing Home had to face these challenges too! Staffing appears to be more improved very recently and no longer needing visit appointments makes accessing Mum less regimented! The home
has looked after Mum's needs very well. The staff are friendly and helpful!

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your kind words, we will be certain to thank the staff and share the lovely reviews we have received. It is very much appreciated.
Kind Regards,
Nicky


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Review from Valerie C (Partner of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Orangery Nursing Home is a very well-run home, it is spotlessly clean and bright with a lovely atmosphere. The manager and administrator are always friendly and approachable. The level of care is excellent, the staff are well trained and they are caring, patient and kind - nothing is too much trouble.
Although my partner is unable to walk and has advanced dementia, he is included in the activities that are frequently arranged. I am happy and thankful for all the love and care he is given.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your kind words. It is a pleasure to have such wonderful support from resident families and we are very grateful. I will be certain to pass on the message to the staff at the home.
Kind regards,
Nicky


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Review from Mary D (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel very welcome, come and chat with you and let you join in the activities. They look after you when you are upset. Always offer you refreshments and ask if you want to stay for supper. They let you spend time on your own with your relative in their room, with no rush for you to leave.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your kind words of support for the home and our care team, it is much appreciated.
Kind regards,
Nicky


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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for The Orangery Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for The Orangery Nursing Home is calculated as follows: ( (134 Excellents x 5) + (11 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 152 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orangery Nursing Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (8)

Mirabela

Mirabela Nedea

Job Title: Home Manager

Nicola manages The Orangery Nursing Home and overlooks day-to-day operations.


No image found

Teresa Zieziula

Job Title: Clinical Manager

Teresa manages, monitors, and oversees all aspects of clinical and personal care within the home.


Alina

Alina Frigura

Job Title: RGN

Alina is a registered nurse at The Orangery Nursing Home, Alina has worked at The Orangery for 9 years.


No image found

Sarai Varghese

Job Title: RGN

Sarai is a registered nurse and has worked at The Orangery Nursing Home for 5 years.


Rachel

Rachel Delos Santos

Job Title: RGN

Rachel is the Care Coordinator at The Orangery Nursing Home. She has worked for Cedar Care for 14 years.


Paula

Paula Wickham

Job Title: Head Chef

Paula is the Head Chef at The Orangery Nursing Home. Paula has over 34 years of experience as a chef in both hotels and care homes.


Gabriel

Gabriel Costisan

Job Title: Head Housekeeper

Gabriel is the Head Housekeeper at The Orangery Nursing Home. He has a team of housekeepers who help to ensure the home is clean and tidy for our residents and their loved ones.


Care Team

Care Team

Job Title: Care Team

At The Orangery we have a strong care team of talented staff. Our staff are always at hand to assist and to ensure your loved one is comfortable and well cared for. Our staffing levels are very stable and consistent which is a huge benefit and comfort to the resident and families. We promote a whole home approach where everyone is welcome and encouraged to join in with activities and meal times.


Frequently Asked Questions about The Orangery Nursing Home

What types of Care is The Orangery Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Detention Under Mental Health Act, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Orangery Nursing Home provide?

Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does The Orangery Nursing Home have?

There are 40 Single Rooms.

What are the Facilities & Services at The Orangery Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Orangery Nursing Home to the centre of Bath?

1.2 mile(s) as the crow flies, distance by road may be significantly further.