The Orangery Nursing Home

157 Englishcombe Lane, Bath BA2 2EL

9.8 31 Reviews

Funding & Fees Guide for The Orangery Nursing Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,650
Self-Funded Residential Dementia Care from £1,650
Self-Funded Nursing Care from £1,650
Self-Funded Nursing Dementia Care from £1,650
RESPITE Self-Funded Residential Care from £1,650
RESPITE Self-Funded Residential Dementia Care from £1,650
RESPITE Self-Funded Nursing Care from £1,650
RESPITE Self-Funded Nursing Dementia Care from £1,650

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

(these prices are only a guideline, please contact The Orangery Nursing Home to find out the exact price for your requirements)

Facilities

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Television point in own room

Wheelchair Access

Order by:

Review from A O (Son of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience

Fantastic staff. Soon as I walk in I feel comfortable and confident that Dad is being looked after well.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you for your kind review. We are very proud of our staff at The Orangery and pleased that you feel confident that your dad is being cared for well.
Kind regards,
Nicky

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Review from Rose L (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience

I have always found The Orangery a very clean and pleasant home. The staff are very caring. Nothing is too much trouble. I am pleased with the care and activities.

Reply from Nicky Harrington, The Orangery Home Manager at The Orangery Nursing Home

Thank you so much for your kind review.
We take exceptional pride in the way our home is run and to hear such lovely words is a compliment to all our wonderful care team.
Kind regards,
Nicky

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Review from Rose B (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience

A friendly, caring and well run home which I do not hesitate to recommend. My mother moved here from residential care when her needs increased. Since coming to the home her visual appearance and general well being have greatly improved. The care staff are kind and treat my mother as an individual ensuring

she is well presented and even matching her jewellery to go with outfits. The administration and management of the home is also impressive albeit with a human touch.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at The Orangery Nursing Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, their families and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from S T (Daughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at The Orangery Nursing Home for almost seven years. I have been delighted with the quality of care she receives during the entire period. The clinical and care staff are outstanding, responsive to questions and concerns. Very respectful and patient with residents often

in difficult circumstances, My mother has never had a pressure sore despite being bedfast for extensive periods of time. My only concern, the relatively frequent turnover of the managers. Also the soft diet looks unappetising.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at The Orangery Nursing Home

Thank you very much for your review. Warm Regards, The Cedar Care Family.

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Review from Sara G (Daughter of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience

Mum was a resident for such a short time but was cared for with care, compassion and professionalism. As family, despite restrictions due to Covid-19, we felt involved in her care and were also made to feel welcome and very supported, especially during her last days. The staff were always very friendly,

involved in conversations and happily offered us refreshments during our limited visits. We could not have wished for a better ‘end of life’ care for Mum. The treatment she received during her last 24 hours was above and beyond. She didn’t partake in activities but enjoyed the little food she consumed and staff were always willing to offer an alternative if the choice was not suitable.

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Review from Yvonne H (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience

The Orangery is a lovely clean, warm and bright home.
All the staff I have met are extremely welcoming and have made the visits I have made to my Mother an easy and pleasurable experience.
Their diligence and hard work have transformed my Mother from a scared and ill person to one who is now enjoying

life again.
I cannot thank them enough.

Reply from Aurelia, Head Office at The Orangery Nursing Home

Thank you so much for this lovely review. We are so pleased to hear that your Mum enjoys her new home and that you're both happy with the care that she is surrounded with. We treat our residents with the love and respect that we’d want for our own family. Your kind words will be shared with the staff in The Orangery.

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Review from Vivienne L (Daughter of Resident) published on 21 December 2018
Submitted via Postal Card • Report

Overall Experience

The change in Mum since she came to live in The Orangery is remarkable.
The home is a very warm, welcoming place and all the staff are so patient, kind and caring.
Nothing is ever too much trouble for any of the staff - everyone is just so helpful and cheerful.

Reply from Aurelia, Head Office at The Orangery Nursing Home

It is extremely rewarding to hear that your Mum enjoys her new home so much. We do everything we can to make our residents feel comfortable and loved. Your review will encourage us to be even more committed to delivering the best care we can. Thank you.

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Review from J M (Wife of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience

The Orangery is like a second home to me as I live alone and have spent a few hours every day for the past two years at the home with my husband. The staff are extremely caring and respectful to us all visitors and residents alike.

Reply from Aurelia, Head Office at The Orangery Nursing Home

Thank you very much for your lovely review. We're very glad to hear that you and your husband are happy with the home, care and the services we offer. Your comments will be passed on to the staff.

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Review from M M (Daughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience

Both my parents moved into The Orangery in March 2018. My mother died in October, after a period of illness during which she became extremely difficult to care for, both physically and emotionally. The staff always looked after her with the utmost care and compassion. My father has advanced dementia;

he too has always been cared for in an appropriate and respectful manner. The Orangery has a genuinely "homely" feel and I have found all the staff from the manager downwards to be genuinely compassionate and caring.

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Review from Sue A (Daughter of Resident) published on 11 December 2018
Submitted via Postal Card • Report

Overall Experience

Mum has been a resident here since May 2017. We are very happy with the care she is being given in all areas. The staff are all amazing and also very welcoming to residents visitors.
My only negative is the laundry. Mum has jumpers and cardigans that have shrunk, as they are washed at 60 degrees. Also,

clothes go missing. Her clean clothes are often just put at the bottom of her wardrobe, not even hung up.

Reply from Aurelia, Head Office at The Orangery Nursing Home

Thank you very much for taking the time to write this review for us, we really do value any feedback that we receive.

We are very pleased to hear that you are happy with the level of care your Mum is receiving and are sorry to hear about the ruined jumpers. We’ve investigated the issue, and as per our policy we wash clothes in recommended temperatures for different types of clothing, but we cannot always do that if there’s a risk of infection. We always try to explain this matter to Residents and families and we hope that it's understood that our priority is safety for all of our Residents. Regarding clean clothes being left at the bottom of the wardrobe; our staff leaves the damaged clothes that Residents are no longer wearing there, so the relatives can collect them. Please do report any missing clothes or any issues that you’re facing to our Home Manager.

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Review from Gordon R (Husband of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience

My wife has been in the care of The Orangery for approx 5 1/2 years. I have expressed on many occasions my complete satisfaction with all aspects of her care. I must also say that I personally have always been treated with utmost respect. I admire the work of all members of staff through all circumstances.

I have said before that if I have to choose somewhere for myself it would be here.

Reply from Aurelia, Head Office at The Orangery Nursing Home

Thank you for taking the time to write a lovely review for us, we really do value the feedback we receive. Your comments will be passed on to the staff.

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The Orangery Nursing Home

Care Provided by The Orangery Nursing Home

Good to Know

Funding & Fees Guide for The Orangery Nursing Home

Facilities