Fees to be arrange prior to pre assessment and admission.
Rose Lodge Care Home has a Review Score of 9.4 (9.409) out of 10, based on 14 reviews in the last 2 years. Over all time Rose Lodge Care Home has 46 reviews.
Review from Mark B (Son of Resident) published on 14 October 2024
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Review from S G (Daughter of Resident) published on 1 July 2024
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Review from Martin L (Nephew of Resident) published on 26 February 2024
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Review from Julie M (Daughter of Resident) published on 29 January 2024
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Review from C S (Granddaughter of Resident) published on 17 January 2024
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Reply from HI, Bondcare review team at Rose Lodge Care Home
Reading feedback like this gives the team encouragement in the work they do to care, support and make a difference to each and every one of our residents. Thank you for your kind comments
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Review from David I (Brother-in-law of Resident) published on 15 January 2024
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Review from Ann I (Sister of Resident) published on 15 January 2024
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Review from S O (Daughter of Resident) published on 27 December 2023
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Review from Richard T (Son of Resident) published on 15 December 2023
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Review from S H (Daughter of Resident) published on 17 November 2023
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Review from Rose-Marie C (Daughter of Resident) published on 2 November 2023
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Review from K D (Daughter of Resident) published on 31 October 2023
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Review from T W (Wife of Resident) published on 11 September 2023
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Review from Jennifer L (Friend of Resident) published on 31 August 2023
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Review from Jacqualine A (Daughter of Resident) published on 21 March 2023
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Review from John D (Son of Resident) published on 28 April 2022
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Review from Anna D (Daughter of Resident) published on 28 April 2022
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Reply from Carl Stevenson, Home Manager at Rose Lodge Care Home
Thank you for the very positive feedback I will forward this to the team. It was our pleasure to look after your father. Sending our condolences.
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Review from Ross M (Son of Resident) published on 5 October 2021
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Reply from Carl Stevenson, Home Manager at Rose Lodge Care Home
Thank you for the kind words Ross, I will pass them on to the team. Mum will be missed by all.
Regards Summerfield Team
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Review from Jane B (Daughter of Resident) published on 9 January 2020
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Reply from Philip Klor, RM at Rose Lodge Care Home
It was our pleasure to care for your mother, she was an amazing lady. We thank you for the compliments and we wish you well!
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Review from Kathryn J (Daughter of Resident) published on 9 April 2019
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The Review Score of 9.4 (9.409) out of 10 for Rose Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.7 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.755 for Rose Lodge Care Home is calculated as follows: ( (121 Excellents x 5) + (37 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 159 Ratings = 4.755
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.654 Points relating to the number of positive Reviews for Rose Lodge Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 107 registered maximum number of service users is 21.4. 14 Positive Reviews ÷ 21.4 = 0.654
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Aug 2024
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