Park View Residential Care Home

416 Sicey Avenue, Sheffield S5 0EN
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9.7 113 Reviews
  • Park View Residential Care Home, Sheffield
Park View is a home which has some wonderful spaces for residents to enjoy – from a beautiful light and airy atrium, a café, as well as spacious bedrooms, with ensuite wet rooms.

It's a special home, so much so that it's been shortlisted as a finalist in the Caring UK Awards 2023, for the North Care Home of the Year category.

The team provide residential, dementia and respite care, which can be booked in advance. They are passionate about Sanctuary Care’s enriching lives framework, based on the six senses people need to feel truly happy and fulfilled – a sense of achievement, belonging, continuity, purpose, security and significance.

For example, many of the residents love gardening, so the home has its own vegetable plot, where they love to grow their own produce. Some residents love to cook, so the chef devotes time to running regular cookery and baking sessions.

At residents’ meetings, they discuss activities they would like to do. For example, this summer they talked about a seaside trip, so the team organised a day at Cleethorpes Beach, a destination chosen by the residents. More animal visits were wanted, so they recently welcomed Shetland ponies along.   

Other activities the residents enjoy doing include gentle exercise sessions, live music, trips out into the community and pampering in the hairdressing salon.

The team regularly take residents to the ‘Motion Games’, where they join other care home residents for mini-Olympic games. They love it so much, the team have recreated many of these activities back at the home, like bean bag throwing, parachute games and badminton.   

Many of the residents love spending time with children, so the team involve their families in the home. Staff brought their children in fancy dress for a Disney themed party recently, where they sang and danced with the residents.

There is also a private Facebook page, for families and friends of the home.

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Care Provided by Park View Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's

Good to Know

  • Person in charge
  • Lyndsey Darnell (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Park View Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,146
    • RESPITE Self-Funded Residential Care from £1,146

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1146 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Park View Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens

Park View Residential Care Home Reviews (113)

Total of 113, showing 61-80
9.7

Park View Residential Care Home has a Review Score of 9.7 (9.712) out of 10, based on 47 reviews in the last 2 years. Over all time Park View Residential Care Home has 113 reviews.

Overall Experience

  • 77
  • 34
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Date Published

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Review from I H (Niece of Resident) published on 23 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is well looked after, and the staff are amazing - kind and patient.

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Review from Lynne N (Daughter of Resident) published on 4 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad wasn't into long-term care it was a huge emotional decision for us as a family to make. From the manager, desk staff, carers, and domestic staff, everyone was very welcoming. The staff listened to our worries and concerns and these were acted on, with regular communication from staff. My dad
has thrived since being in the home and that is all because of the amazing team they have here dad is loving all the attention he receives. So thank you to you all for making this journey with dad easier.

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Review from Joanne W (Daughter of Resident) published on 8 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Extremely bad experience at this home, just remember that it makes your heart ache at having to place a loved one in somewhere because you are struggling at home to meet their needs, but to see a decline as we did in the first 4 weeks here was unimaginable, pressure sore, broken teeth, weight loss the
list is endless, don’t be fooled at how lovely a place looks.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for leaving your review, we have responded in full to your concerns through our complaints process. We fully understand the impact of placing a relative in care and are committed to supporting individuals to adjust to their new settings, which can be complex. We are sorry you found your experiences negative at Park View.


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Review from Hayley H (Resident) published on 18 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has lived at Park View since 2015 and has been well looked after from day 1. Severe dementia means she is completely dependent on 24-hour care now and is immobile and uncommunicative. Staff monitor her well-being closely and always report any concerns promptly. There have been several times, during
mum’s residency, when she has been considered to be at the end of life and Park View has treated us all with compassion, dignity and sensitivity. Thankfully under their constant care, she has rallied and improved. The home appears to have a good activities schedule but, unfortunately, mum can no longer participate as she did when she first became a resident. However, she does still get her hair washed, cut and dried in the on-site “salon” and enjoys the high standard of food served there.

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Review from J S (Daughter of Resident) published on 11 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A real warm friendly welcome. The home is warm and clean. All rooms have their own bathrooms which was a big tick for me when choosing for my mum. There is a fantastic inside-outside atrium that is used for activities and events. Staff are approachable and helpful. There is a good range of activities
and events. Communication is good but information can sometimes need chasing up. It is not always clear who the key worker is for my mum. It would be helpful if there was a way to communicate through email; information regarding activities and menus could be shared on the website so visitors can see what is happening during the week. It would be nice to be able to get some refreshments whilst visiting.

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Review from G M (Daughter of Resident) published on 28 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad appears to be well cared for and looks clean and smart. If dad has a fall I have always received a call telling me what has happened and how he is. If he has been hurt or injured, I am told of the action which has been taken. Dad seems to be happy in the home. As he has dementia, dad is unable to
tell me what he has been doing sometimes.

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Review from Terry G (Husband of Resident) published on 6 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On August 15th my wife celebrated her 80th Birthday and on arrival, my daughter and I were greeted with a Gazebo used by visiting relatives which were decorated with bunting, a banner and a fully furnished dining table, all done by a lovely member of staff who came in on her day off. The home is clean
and has a happy atmosphere, I wouldn't hesitate to recommend it.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you so much for taking the time to review Park View and for your kind words! That sounds so wonderful - we do hope you had a lovely time. Our team really do like to go above and beyond for special celebrations for our residents and their family so I am so glad this was appreciated. I do hope your wife had a wonderful birthday!


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Review from John G (Son of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall care that my mother receives is very good as the majority of the staff seem to really care for and about her.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you so much for your kind words about our home and team. They will really appreciate your review. Best wishes, Fae


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Review from Kerry L (Daughter of Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care our Mum has received since moving into Park View in August 2020. We are always well informed by the extremely friendly staff, who are always well informed and able to answer any questions we have. My mum obviously is enjoying the food at Park View as she has gained weight. Unfortunately,
we have not been able to experience Park View without covid restrictions and we are looking forward to being able to visit without restrictions.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for taking the time to review our home and for your kind words - they are so appreciated. The safety of our residents and staff continues to be our highest priority and we do look forward to the time we can welcome our residents' loved ones without any restrictions. Best wishes, Fae


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Review from Eileen R (Sister of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very pleasant and informative. Health and safety paramount during the Covid outbreak. I am told by my sister the food is healthy and tasty. My experiences on visiting are very good.

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Review from Michael W (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care provided to my mother. She is extremely well looked after and I am kept informed as to her care on a regular basis.

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Review from Carmel P (Daughter of Resident) published on 26 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View staff loved our relative. They didn't get everything right but they never tried to cover up when things went wrong. They always cared. Our relative was challenging to care for, with multiple issues, so a good test of the system, Park View passed with flying colours.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for such a wonderful review for our home and team - it is much appreciated.


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Review from Keith L (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Parkview do a wonderful job under testing conditions. Mum is always clean, tidy and well-fed and more importantly, hydrated. All staff are very approachable and will make time to discuss options, ideas and thoughts. Friendly and professionally managed. Their hard work is greatly appreciated
and it has been lovely to feel that Mum is safe despite her deteriorating condition.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for such kind words about our home and team, they are really appreciated.


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Review from Sara H (Daughter of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View has continued to care well for my mum throughout these difficult times. The staff have done all they can to keep her safe and well. The all-important visits, albeit behind a screen, have been maintained when others have struggled. My mum is treated kindly and with respect. She is always clean
and nicely dressed, even with lipstick, just as she always was before succumbing to Alzheimer’s. She enjoys her food and generally looks very content. She was vaccinated very early and any health issues are always addressed promptly. I very much look forward to my twice-weekly visits and am extremely grateful to the staff who have been there for my mum.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for your review of Park View - your feedback is so appreciated!


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Review from S P (Daughter of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Park View since September 2019. The care Mum has received has been fantastic. The staff are kind, caring and the home is clean, welcoming and has a happy atmosphere.
During this pandemic, the staff have done their utmost to keep the residents safe and happy, and it's
been reassuring to know she's in such good hands. We receive photos and can see she is happy. I would definitely recommend Park View for loved ones.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for such kind words about our home and team, they will really appreciate it. Best wishes, Fae.


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Review from Lindsay H (Daughter of Resident) published on 13 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home. Staff can't do enough. Brilliant, would recommend any time.

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Review from S W (Wife of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been looked after very well. Staff are brilliant.

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Review from R W (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been here since April and settled really well. The care is good and I'm happy with the home, staff are friendly, it's clean and safe, and I would recommend it for any of my family members/friends/or relatives. My mother has day trips out and there are a lot of activities for her to keep
her stimulated.

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Review from W G (Niece of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Park View has a welcoming, friendly and calm atmosphere at every visit. The purpose-built design works really well compared to other homes I've been involved with over the last 10 years, as it gives residents a choice of where to spend their day rather than looking at the same 4 walls or constant
TV. The meals are home-cooked and varied. The staff are really supportive to families as well as the residents, they keep you well informed and are quick to respond to any worries.

Reply from Fae Doherty, Senior Marketing Officer at Park View Residential Care Home

Thank you for your kind words about our home, Andrea and the team will be thrilled to hear your good feedback. Best wishes, Fae


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Review from Gary C (Son of Resident) published on 10 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom only became a resident at Park View in March but even in this short period of time the change in our mom has been phenomenal and me and my two brothers put it down solely to the fantastic team at the home. Nothing is too much trouble and it’s a great peace of mind to us to know that she is happy
and getting the care she needs as and when required. Thank you to the manager and all the team.

Reply from Sophie Middleton, PR Officer at Park View Residential Care Home

Thank you for your lovely review. I am so pleased to hear your Mom has settled in the home so well and you and your brothers have peace of mind at the level of care she is receiving. I will pass your comments to the home's team. Best wishes


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Current Review Score: 9.7 (9.712)

Overview of Review Score

The Review Score of 9.7 (9.712) out of 10 for Park View Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.712 for Park View Residential Care Home is calculated as follows: ( (416 Excellents x 5) + (132 Goods x 4) + (15 Satisfactorys x 3) ) ÷ 563 Ratings = 4.712

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View Residential Care Home is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Dec 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (8)

Lyndsey

Lyndsey Darnell

Job Title: Home Manager

Joined: 2022

Since becoming home manager in May 2022, Park View has been shortlisted for the Care Home of the Year (North) Award in the Caring UK Awards 2023.
I feel excited to work at Park View and be part of Sanctuary Care.
I have worked in care since the age of 17 and I have experience in the NHS and local authorities.
My biggest passion is customer service and providing the best possible experience for the residents, focusing on well-being and quality of life and meaningful moments, especially for those who are on their dementia journey.


Joe

Joe Shone

Job Title: Maintenance Man

I love working here and am passionate about all things DIY! Which I love helping our residents with too.


Andrea

Andrea Bray

Job Title: Activities Coordinator

Joined: 2015

I have worked at Park View for eight years as the activities coordinator and love our residents and putting a smile on their faces.


Miriam

Miriam Rodgers

Job Title: Housekeeping Supervisor

Joined: 2011

I have worked at Park View for over 10 years and there are so many things I like about my role, but mainly working with our wonderful residents and team.


Vickie

Vickie Peaker

Job Title: Deputy Manager

Joined: 2012

My favourite part of my role as Deputy Manager is getting to see our wonderful residents each and every day.


Julie

Julie Hallas

Job Title: Administrator

Joined: 2011

I have also worked at Park View for over 12 years and I just love working here because of all my colleagues and our residents.


Sam

Sam Travis

Job Title: Care Assistant

Joined: 2011

There is never a dull day at Park View and I just love caring for our residents.


Joanne

Joanne Lighting

Job Title: Care Assistant

Joined: 2019

I just love working at Park View and our team and residents.