I cannot think of a better place for a loved one to be.
S S (Friend of Resident)
Prestbury House provides a high-quality level of care in a relaxed and friendly environment.
Chris N (Son of Resident)
The carers do a fabulous job of caring for mum with a dedicated and caring approach
A C (Daughter of Resident)
Those care needs.
Visitors welcome at any time.
Ample parking available on site.
Prestbury House Care Home has a Review Score of 9.6 (9.639) out of 10, based on 25 reviews in the last 2 years. Over all time Prestbury House Care Home has 194 reviews.
Review from Neil J (Son of Resident) published on 30 April 2021
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Overall Experience
5.0 out of 5
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Review from Jane A (Daughter of Resident) published on 23 April 2021
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Overall Experience
5.0 out of 5
Reply from Lynne Hudson, Home Manager at Prestbury House Care Home
Thank you for taking the time to share your experience of our home and staff. The last year has been difficult but it's great to see families in the home again and things returning to normal.
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Review from Rebecca H (Granddaughter of Resident) published on 23 April 2021
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Overall Experience
5.0 out of 5
Reply from Lynne Hudson, Home Manager at Prestbury House Care Home
Thank you for your review and lovely comments. We love having your pops stay with us and we thank you for choosing our home. I will certainly pass on your kind words to the team.
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Review from M H (Niece of Resident) published on 25 March 2021
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Overall Experience
5.0 out of 5
Reply from Lynne Hudson, Home Manager at Prestbury House Care Home
Thank you very much for reviewing our home and for your kind words. I will pass on your lovely comments to the team.
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Review from John S (Grandson of Resident) published on 22 March 2021
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Overall Experience
4.0 out of 5
Reply from Lynne Hudson, Home Manager at Prestbury House Care Home
Thank you for taking the time to review our home and for your lovely comments. I will pass on your kind words to the team.
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Review from H N (Daughter of Resident) published on 17 November 2020
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5.0 out of 5
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Review from K B (Daughter of Resident) published on 20 August 2020
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5.0 out of 5
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Review from Denise N (Daughter of Resident) published on 27 July 2020
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2.0 out of 5
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Review from Helen C (Daughter of Resident) published on 19 February 2020
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Overall Experience
5.0 out of 5
Reply from Lynne Hudson, Home Manager at Prestbury House Care Home
Thank you for your kind comments. It was our privilege to be able to care for your dad during his respite stay - thank you for sharing your experience of Prestbury House. Best wishes
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Review from Margaret P (Wife of Resident) published on 14 February 2020
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5.0 out of 5
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Review from W B (Daughter-in-law of Resident) published on 12 February 2020
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5.0 out of 5
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Review from C B (Granddaughter of Resident) published on 22 January 2020
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5.0 out of 5
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Review from Sylvia K (Daughter of Resident) published on 27 December 2019
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5.0 out of 5
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Review from E I (Friend of Resident) published on 6 December 2019
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5.0 out of 5
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Review from R J (Son of Resident) published on 6 December 2019
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5.0 out of 5
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Review from B T (Brother of Resident) published on 6 December 2019
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5.0 out of 5
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Review from D G (Son of Resident) published on 19 November 2019
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5.0 out of 5
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Review from J J (Daughter of Resident) published on 19 November 2019
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5.0 out of 5
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Review from C B (Daughter of Resident) published on 18 November 2019
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5.0 out of 5
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Review from J E (Daughter of Resident) published on 7 October 2019
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5.0 out of 5
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The Review Score of 9.6 (9.639) out of 10 for Prestbury House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.639 for Prestbury House Care Home is calculated as follows: ( (224 Excellents x 5) + (46 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (8 Very Poors x 1) ) ÷ 291 Ratings = 4.639
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Prestbury House Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 May 2024
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Job Title: Home Manager
Joined: 2023
Hello, my name is Nishi, and I am the Home Manager here at Prestbury House.
I have over 30 years of experience working in hospitals across the world and worked as a Registered General Nurse and midwife in India from 1990 to 1994. I have worked in care home management for over 15 years.
Working in various roles across different organisations, primarily within a care home, has given me a deep appreciation for creating a nurturing and joyful environment for our residents. I am most inspired by the opportunity to make a meaningful difference, where each person feels valued, respected and celebrated for who they are and the journey they’ve lived. My goal is to bring warmth and happiness, to make our residents feel safe, well-cared for and uplifted. Being in a care home should feel like the beginning of a fulfilling chapter, where every resident’s wishes are honoured and their days are filled with joy, dignity and purpose.
Job Title: Client Services Manager
Joined: 2024
Hello, my name is Jake, and I am the Client Services Manager here at Prestbury House.
I have worked in client services for over ten years in Canada, Australia and the UK, and I am now focused on supporting the local community in Macclesfield and Prestbury.
My role is centred around making the process of looking for care as stress-free as possible. I support family members who are seeking care for a loved one and also lead community support and outreach, ensuring members of our community have the support they need.
Job Title: Senior Activities and Well-being Coordinator
Joined: 2022
Hello, my name is Amy Fullard, and I am the Lead Activities and Wellbeing Coordinator here at Prestbury House.
I was born in the Republic of Ireland and have worked in the leisure industry for 10 years as a swimming instructor and lifeguard. In 2014-15 I travelled to Australia and New Zealand, and I moved to Macclesfield in 2017. Outside of work, I enjoy spending time with my two children and our golden retriever.
Job Title: Head Chef
Joined: 2020
Hello, my name is Sam Brooks, and I am the Head Chef here at Prestbury House.
I have a Level 3 City and Guilds Hospitality and Catering qualification.
