Blandford Grange Care Home has a Review Score of 9.6 (9.640) out of 10, based on 16 reviews in the last 2 years. Over all time Blandford Grange Care Home has 63 reviews.
Review from S D (Friend of Resident) published on 27 February 2020
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Review from D M (Niece of Resident) published on 17 February 2020
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Review from Laurence B (Brother of Resident) published on 25 February 2019
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Review from Elizabeth C (Wife of Resident) published on 26 September 2018
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Reply from Tilla Wagner, Home Manager at Blandford Grange Care Home
Thank you for the lovely review. We take pride in our home and the care we deliver. We are aware of the compromised activities at present, however, we are working with our recruitment team to ensure this is hugely improved as quickly as possible.
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Review from Marguerite B (Daughter of Resident) published on 6 September 2018
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Review from J S (Friend of Resident) published on 17 May 2018
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Review from George H (Son of Resident) published on 22 January 2018
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The care has been consistent and very good and if the floor wasn't always clean, this was more than made up for by the attentive needs and attention to mum's comfort and needs.
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Review from Jean P (Wife of Resident) assisted by family/friend published on 20 October 2017
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Review from Ruth K (Daughter of Resident) published on 13 October 2017
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Review from J R (Partner of Resident) published on 12 October 2017
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Review from S VDA (Wife of Resident) published on 9 August 2017
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Review from M F (Daughter of Resident) published on 1 August 2017
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Review from J W (Wife of Resident) published on 21 July 2017
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Review from G C (Husband of Resident) published on 17 July 2017
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Review from Gordon F (Husband of Resident) published on 13 July 2017
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The staff were brilliant - they did all they could to enthuse everyone and created a really festive atmosphere. The best birthday my wife has celebrated for many years. Well done to everyone who contributed.
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Review from R H (Daughter of Resident) published on 19 May 2017
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Review from K L (Daughter of Resident) published on 11 May 2017
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Review from Christopher H (Son of Resident) published on 11 May 2017
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Review from Nigel O (Son of Resident) published on 21 April 2017
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Review from Philomena L (Wife of Resident) published on 12 April 2017
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The Review Score of 9.6 (9.640) out of 10 for Blandford Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 16 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.640 for Blandford Grange Care Home is calculated as follows: ( (132 Excellents x 5) + (46 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 189 Ratings = 4.64
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Blandford Grange Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 16 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Jun 2019
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Job Title: Home Manager
I am a dedicated home manager with over 20 years of experience in healthcare, starting as a nurse in 1997.
Since 2020, I’ve focused on providing exceptional care in nursing homes, ensuring residents live fulfilling lives in a supportive environment. Outside of work, I’m a proud mother of three and an avid marathon runner.
Job Title: Deputy Manager
I’ve met incredible people here, and I love hearing the amazing stories from our residents. With my BSc in Adult Nursing, I’ve completed the End of Life Pathway course and Mental Health First Aider training, making a real difference in their lives.
Job Title: Administrator
Every day is different and always busy, but I enjoy keeping the residents safe and ensuring their well-being. I’ve completed Eroster Training, Sales Ledger Induction, and Show Round Training.
Job Title: Head Housekeeper
"As soon as I came for my interview at Blandford Grange, I immediately felt at home. Prior to working at Healthcare Homes, I was a horticulturist and mother to four children. I believe that to be good in this position you need to have a friendly disposition; A smile goes a long way! My favourite part of my day is walking around the floors first thing in the morning, seeing and speaking with residents."
Job Title: Head Chef
Sharon decided to work at Healthcare Homes as she wanted to get back into good old-fashioned cooking.
Prior to joining Healthcare Homes, Sharon was a head chef/Manager at a school for autistic children.
She believes you need to be passionate about your role, have very high standards and enjoys what you are doing. Be adaptable, reliable and friendly to be good in her role.
The favourite part of her working day is serving lunches to residents and receiving feedback from them and seeing residents enjoying their meals.
The biggest professional challenge in her career to date was making the decision to move to the care sector from the education sector. As it turned out, it has been the best decision she has ever made.
Sharon's biggest career highlight to date was preparing food for Princess Anne!
Qualities that make her stand out are being approachable, hardworking, reliable and trustworthy.
Outside of work, she enjoys watching rugby and watching her son play rugby. She also enjoys music and playing darts.
Sharon looks forward to seeing residents and relatives enjoying their meals as it is a major part of their every daily lives at Blandford Grange.
Job Title: Receptionist
The second I walked into Blandford Grange it felt like a home away from home, the staff have an infectious attitude, and the residents and relatives are truly amazing. There is never a dull moment, and you never know what each day will bring! I couldn’t imagine a better place to work. I love being able to interact with our residents, relatives and team at the front of the house at reception.