Review from Josie W (Friend of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience

Staff are great very caring. After 5 yrs I have every confidence in the home. Thank you to all staff.

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Review from Bernadette W (Daughter of Resident) published on 17 January 2018
Submitted via Website • Report

Overall Experience

Gainsborough is a brilliant home for Mum, who has dementia. The staff are professional, caring and create a wonderful community spirit including not only their guests, but family and friends too. I’m impressed by the calmness that everyone is enveloped by during any visits, this is key in my opinion

when looking for dementia care as the guests can be unpredictable.
The staff do more than just care for Mum, they are as interested and supportive of my father who is 84 and visiting for many hours every day, this is over and above any expectations I had.
Thank you to everyone from the reception, accounts, cleaning staff, carers, nurses, and manager, who are all very special people, thank you.

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Review from Sue G (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience

Mum has been in Gainsborough since November 2013. She has thrived and continues to thrive. The care she receives is second to none. The staff are very patient and kind, know Mum inside out and treat her with dignity at all times.

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Review from Rachel V (Daughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

Dad is wonderfully cared for at Gainsborough House. The staff are largely caring and approachable. I couldn't wish for a better home (except his own of course!)

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Review from Bernadette M (Sister of Resident) published on 21 September 2017
Submitted via Postal Card • Report

Overall Experience

I have visited Gainsborough House every week with my sister-in-law, to see my brother. From the moment we step into the reception area the atmosphere is very friendly and welcoming. I have visited many care homes in the past to see friends and relatives and Gainsborough is by far the best I have seen.

The staff are wonderful and make everyone feel so welcome and answer all questions with kindness, patience and good knowledge.

Reply from Anne Hughes, Home Manager at Gainsborough House

Dear Bernadette, thank you for your kind words. I am so proud of our team here and reading your comments has made the team very happy.

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Review from J A (Daughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience

I continue to be very pleased with the love, care and support my mother receives after a number of years as a resident in Gainsborough house. The staff are committed to making her as comfortable as possible at all times. Their support has very much extended to myself at difficult times for which I shall

always be grateful.

Reply from Anne Hughes, Home Manager at Gainsborough House

Thank you for your kind words regarding the care of your Mother. I will pass on your comments to the dedicated staff team

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Review from Susan H (Daughter of Resident) published on 12 March 2017
Submitted via Website • Report

Overall Experience

I have been visiting Gainsborough House for the past 5 years in March. I am happy with the service that my mum gets, the home is clean but I do feel that the carpets need attention. Apart from this, I am happy with everything else.

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Review from P M (Daughter of Resident) published on 22 February 2017
Submitted via Website • Report

Overall Experience

Gainsborough House is a well-run and efficient Care Home. A nicely decorated, bright and cheerful place offering a friendly, calm and welcoming ambience. Whenever we visit our father, who is a double-amputee and a dementia sufferer, we find him well-dressed, hair-washed, well-looked after and content.

His room is tidy, clothes nicely laundered and hung in the wardrobe, and both room and bathroom are clearly regularly cleaned. Residents always seem well-fed, with good food and decent portions. The carers are very attentive, knowing how to handle sometimes difficult situations and managing the physical needs of the residents. In our experience they go above and beyond just caring, and we've been very impressed at how much time they spend chatting and joking with Dad, having spent time getting to know him on a personal level. It is, without a doubt, several levels above many of the other care homes that we've seen in the north-west of England.

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Review from Sid E (Friend of Resident) published on 16 February 2017
Submitted via Website • Report

Overall Experience

It is a friend who is a resident in the home, we have been friends for 60 yrs his care is really good, and the food looks lovely, the cleanliness is spotless, and I like to visit him, I can not comment on value for money as I don't know the cost if his stay.

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Review from Heather K (Wife of Resident) published on 14 February 2017
Submitted via Website • Report

Overall Experience

My husband came to Gainsborough House on the recommendation of the granddaughter of one of the residents. When I visited him, as he arrived from the hospital, the care and friendliness that was given to us both immediately put me at ease, the nurse introduced me to relatives of other residents and this

helped me to cope with leaving my husband in the care of staff. The carers work as a team and are polite and caring to me and treat my husband the same way. The activities are varied thus helping stimulation of the residents. My husband has put weight on since being in the home, I suspect due to the nutritional and tasty food the residents are given. He certainly enjoys the food as did I when we were invited to a tasting session. Relatives and friends are encouraged to join events. The decor of Gainsborough House is tasteful and certainly gives the impression of a hotel, but no matter what the surroundings it's the care that matters and I'm very happy with the care being given by current staff.

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Review from Linzi M (Cousin of Resident) published on 2 February 2017
Submitted via Website • Report

Overall Experience

The home is lovely and the care is fantastic. I have been coming for 6 years and have nothing but praise for the home and the staff. I always enjoy my visits. The staff are always extremely pleasant and polite and the residents are treated well, and everyone always seems really happy.

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Review from Angela (Daughter of Resident) published on 20 January 2017
Submitted via Website • Report

Overall Experience

I would just like to thank all staff at Gainsborough House. My mum has only just become a resident but everyone has made her feel so welcome and everyone is so caring and helpful, nothing is to much trouble. To be honest I was dreading my mum going into care as her dementia can make her very tearful.

But she has taken to it so well and all my concerns have gone, I know she is in the right place. The centre is more like a plush hotel than a care home.

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Review from Rob G (Son of Resident) published on 28 December 2016
Submitted via Postal Card • Report

Overall Experience

I would just like to express my gratitude for the staff especially those on the 2nd floor where my mum is. Mum is very well looked after and the staff are unfailingly helpful, patient and cheerful under pretty extreme circumstances. Difficult not to be really impressed with the whole team thank you.

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Review from Linda D (Daughter of Resident) published on 22 November 2016
Submitted via Website • Report

Overall Experience

My mother was a resident at Gainsborough House from April 2016 until she passed away in October 2016. She had dementia and medical issues and the care she received was excellent. Throughout her time there, she was treated with respect and the staff, without exception, were outstanding. The hotel style

design, decor and facilities were comfortable and stylish and so different from so many care homes. It was a pleasure to be able to spend time together in the lovely lounges and garden and join in some of the varied activities and entertainment. It was obvious from her smart appearance that my mother was very well looked after every day. Most of all, however, we are thankful for the genuine loving care that she received from all of the staff and are particularly grateful that she was able to spend her last days in peace and with dignity. All of the staff were considerate and kind and did everything possible to liaise with us at all times about my mother's health and well-being.

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Review from Stephen (Son of Resident) published on 22 November 2016
Submitted via Postal Card • Report

Overall Experience

My father is well cared for and is reliant on the quick judgement of the nursing staff in diagnosing when he is about to develop a water infection. He is very prone to these and in doing so they are able to nip it in the bud before it gets full blown and saves him prolonged suffering. His mind is still

sharp and the feedback he gives me about his care in all aspects is positive.

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Review from Ryan S (Son of Resident) published on 18 October 2016
Submitted via Postal Card • Report

Overall Experience

Not a bad word to say, a great care home. The home is like a hotel, very clean and welcoming at all times. The staff have been great with my mother and us as a family. They always make time for us whenever we need to talk or discuss my mother's care. Since being at the home my mother's general well-being

has greatly improved.

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Review from Linda G (Wife of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience

My husband has Alzheimers and was previously at a sister home where facilities and care, in my opinion, were second to none and Gainsborough House is no exception. The staff from Owner to Domestics have been so welcoming, approachable and supportive since he moved there last May. Nothing is too much

trouble. He has had one to one daytime support but staff are really accommodating and very respectful. The home is very homely and you are made welcome anytime.

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Review from A B (Husband of Resident) published on 14 July 2016
Submitted via Postal Card • Report

Overall Experience

My wife is well cared for as the carers are respectful and understanding of her needs. It is evident that the carers are happy and enjoy their work. At meal times, under some pressure, the carers are super. Meals are excellent and tailored to the residents needs. I have reservations as to suitable activities

for the residents.

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Review from Moira A (Friend of Resident) published on 28 April 2016
Submitted via Postal Card • Report

Overall Experience

My friend who was terminally ill came to Gainsborough House in February 2016, and when I brought her, I was immediately impressed with the personal welcome and care shown to her, myself, her sister and brother-in-law.
We were shown kindness and hospitality and this continued throughout my friends

time there. She was able to make her room as she would have had it at home. She was treated with care, dignity and respect by all the staff and it was evident that good relationships had built up between my friend and the staff. I would recommend this place to anyone and appreciate that a care home is only as good as the staff, who are paramount in delivering the care required.

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Review from Sallyann K (Daughter of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience

My mother entered Gainsborough Care Home in October she appears to have settled in extremely well and I have found everyone within the building to be both kind and caring, from administrative level to the nursing level, to the activities ladies and the hairdresser. The atmosphere is friendly and very

often my mother has responded very well to their treatment of her. I cannot recommend this home highly enough and it was actually through your website that I came across this home. Thank You.

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Gainsborough House

Care Provided by Gainsborough House

Good to Know

Funding & Fees Guide for Gainsborough House

Facilities