Cascade (Stiles House)

233 Queens Terrace, Queens Street, Withernsea HU19 2HH
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8.8 2 Reviews
  • Cascade (Stiles House), Withernsea
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Care Provided by Cascade (Stiles House)

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 8 Service Users
  • Primary Care Categories
  • Learning Disability
  • Mental Health Condition
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Challenging Behaviour/Psychosis

Good to Know

  • Person in charge
  • Dean Prowell (Registered Manager)
  • Admission Criteria
    • Ages from 16 to 65
  • Room Information
    • Single Rooms (8)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
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Cascade (Stiles House) Reviews (2)

8.8

Cascade (Stiles House) has a Review Score of 8.8 (8.821) out of 10, based on 2 reviews in the last 2 years. Over all time Cascade (Stiles House) has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

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2
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Review from Glynis D (Mother of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son, who is a resident of Cascade Care Home, had to be rushed to hospital. He was extremely ill, I was away at the time and could not visit for a few days. I was kept informed by staff of how he was doing and staff remained with him as much as possible. They ensured that hospital staff knew he was
autistic and how he liked to be treated.

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Cleanliness

Treated with Dignity

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Value for Money

Review from Lynne G (Relative of Resident) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean and tidy and the staff are always cheerful. My relative has been poorly lately and the staff have been great. They accompany him to hospital and appointments. The gardens are always well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Value for Money

Current Review Score: 8.8 (8.821)

Overview of Review Score

The Review Score of 8.8 (8.821) out of 10 for Cascade (Stiles House) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.696 for Cascade (Stiles House) is calculated as follows: ( (16 Excellents x 5) + (7 Goods x 4) ) ÷ 23 Ratings = 4.696

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Cascade (Stiles House) is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 2 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2018

Overall
Good

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Cascade (Stiles House)

What types of Care is Cascade (Stiles House) registered for?

Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cascade (Stiles House) have?

There are 8 Single Rooms.

What are the Facilities & Services at Cascade (Stiles House)?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cascade (Stiles House) to the centre of Withernsea?

0.1 mile(s) as the crow flies, distance by road may be significantly further.