Grosvenor House

29 Grosvenor Road, Hounslow TW3 3ER
Submit a Review
9.1 2 Reviews
  • Grosvenor House, Hounslow
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to High Meadows
High Meadows
9.6
Member Logo
Care Homes belonging to The Chiswick Nursing Centre
The Chiswick Nursing Centre
9.2
Member Logo
Care Homes belonging to Neem Tree Care Centre
Neem Tree Care Centre
9.7
Group Logo
Care Homes belonging to Westport Care Home
Westport Care Home
9.9
Member Logo
Care Homes belonging to Rivermede Court Care Home
Rivermede Court Care Home
9.8
Group Logo
Care Homes belonging to Manor Farm Care Home
Manor Farm Care Home
9.0
Show Grosvenor House on the Map

Care Provided by Grosvenor House

  • Primary Care Categories
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 6 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • Social Care Aspirations LTD
  • Person in charge
  • Arie Darbandi (Registered Home Manager)
  • Admission Criteria
    • Client assessment
    • Ages from 18 to 65
  • Room Information
    • Single Rooms (6)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2010
    • Number of floors: 2

Funding & Fees Guide for Grosvenor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call


  • Parking

  • Available on request


Are you the Owner/Manager of Grosvenor House? View your Advertising Options

Grosvenor House Reviews (2)

9.1

Grosvenor House has a Review Score of 9.1 (9.082) out of 10, based on 2 reviews in the last 2 years. Over all time Grosvenor House has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
0
0
2
0

Review from Bharti D (Sister of Resident) published on 27 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Grosvenor House for over two years and he is very well looked after. The staff and management are amazing and we have no worries or any issues with Grosvenor House in general. His room is very spacious, and clean and is very airy and has plenty of light. The home itself is always
very clean and tidy. On our visits to see my Brother the staff are always very friendly and courteous. I have no worries at all about the Grosvenor House operation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jayshree B (Sister of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative settled into Grosvenor House remarkably quickly and easily and has been happily living there for almost two years now. Both the previous Manager/Owner and the new Home Manager are very approachable and responsive in my experience. It is heartening to see that my relative's multiple needs
are consistently met. The staff are very friendly and are clearly keen to ensure my relative is as comfortable as possible. Staying in contact with my relative is very straightforward thanks to the readiness of staff to facilitate this. Additionally, the whole team are always happy to provide updates about my family member's health and well-being. My family and I have peace of mind knowing that our vulnerable relative is in safe and caring hands.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.1 (9.082)

Overview of Review Score

The Review Score of 9.1 (9.082) out of 10 for Grosvenor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.957 for Grosvenor House is calculated as follows: ( (22 Excellents x 5) + (1 Goods x 4) ) ÷ 23 Ratings = 4.957

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Grosvenor House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 6 registered maximum number of service users is 1.2, which has been reached with 2 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Sep 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Grosvenor House

What types of Care is Grosvenor House registered for?

Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, No Medical Intervention, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grosvenor House provide?

Day Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Grosvenor House have?

There are 6 Single Rooms.

What are the Facilities & Services at Grosvenor House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grosvenor House to the centre of Hounslow?

0.6 mile(s) as the crow flies, distance by road may be significantly further.