Redhill Court Residential Care Home

77 Nearhill Road, Kings Norton, Birmingham B38 8JU
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Top 20 carehome certificate
9.9 112 Reviews
  • Redhill Court Residential Care Home, Birmingham
Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.

The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is run, giving them a sense of purpose and belonging.

Co-production is simply a way of life, with a team of resident ambassadors who love helping on reception, with gardening, maintenance and activities. This includes interviewing potential staff, showing them round their home, holding residents’ meetings and providing feedback to the home manager.

The team are passionate about enriching the residents’ lives through activities. The ‘Monday clubs’ are a shining example, where staff and relatives with specific hobbies run their own clubs with the residents. For example, there is a Lego club, flower arranging, a knitting club, cake decorating and a cooking club.

And the home’s gardening club has been such a success, lots of the residents and their families have got involved, growing vegetables, fruit and herbs, which they harvested to use in the kitchen.

And talking of food, the home’s head chef, who won Best Chef in the West Midlands Region at this year’s Sanctuary Care Chefs’ Conference (2023), cooks delicious, nutritious meals for residents. She also loves making those family celebrations extra special, with afternoon cream teas, complete with homemade scones and clotted cream, cupcakes and finger sandwiches.

The team also embrace the local community into life in the home, from school children, who sing and dance for the residents, to performances from their favourite ukulele band.

So if you are looking for residential, dementia or respite care, please call the home today.

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Care Provided by Redhill Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned

Good to Know

  • Person in charge
  • Joanne Sheppard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Redhill Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,333
    • RESPITE Self-Funded Residential Care from £1,333

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1333 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Redhill Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Redhill Court Residential Care Home Reviews (112)

Total of 112, showing 1-20
9.9

Redhill Court Residential Care Home has a Review Score of 9.9 (9.941) out of 10, based on 29 reviews in the last 2 years. Over all time Redhill Court Residential Care Home has 112 reviews.

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Review from A P (Friend of Resident) published on 17 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are pleasant, friendly and helpful. We have been visiting for at least three years and are very happy with the care our friend is being given. He seems very happy in your care. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your kind words for our team at Redhill Court. We're so pleased to hear that your friend is so happy and well cared for. Our team takes great pride in creating a friendly and supportive environment, and your appreciation will mean a great deal. Thank you.


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Review from Harry D (Brother-in-law of Resident) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wet room is absolutely wonderful and kept nice and clean. The room is very spacious. The view for the squirrels is great. The staff are very helpful, very polite. My brother-in-law feels that he is much better here than the last place that he was in. He likes the food. He loves the cinema. I like the
security system.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your lovely feedback for our team at Redhill Court. We're so pleased to hear that your brother-in-law is so happy and comfortable here. It's great to know he enjoys the home-cooked food, the cinema, and the view of the squirrels. Your feedback is greatly appreciated and we will be sure to share it with the team, thank you.


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Review from B P (Friend of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly. The activities coordinator is very good. The food looks good. Overall care is good.

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Review from Sheila D (Sister of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always helpful and friendly. The home is clean and tidy and always in good condition. My brother said that the food is great. My brother is very happy here. The bedrooms are spacious and homely.

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Review from S R (Daughter of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mother was admitted in December 2024 after a short stay in hospital since her admission we have noticed a vast improvement in her condition, she looks really well which coincides with the constant care that Mom is receiving from the care team. Meals are excellent, the staff are very polite and welcoming
to all family members.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your lovely review of our team at Redhill Court. We're delighted to hear your mother is doing so well and that you appreciate the care and support from our team.


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Review from S C (Son of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very warm and welcoming. The staff supports my Mother with all her physical needs and emotional support. They keep me informed of any changed in Mum's care.
They make us as a family feel we are part of the caring team for Mum.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your kind words for our team at Redhill Court. We're delighted to hear that you feel so welcomed and supported. It's our pleasure to care for your Mum and ensure you are very much involved in her journey.


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Review from S K (Daughter-in-law of Resident) published on 24 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff go to great lengths to ensure all residents are looked after. Mother-in-law is very happy, comfortable, and safe in Redhill Court.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your kind words. It's wonderful to hear that your mother-in-law feels so happy, comfortable, and safe at Redhill Court. Our team is dedicated to providing the best care for all our residents, and your feedback means so much to us. Thank you for sharing.


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Review from Marg H (Wife of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who has dementia, has been in care for almost four years. He has always received excellent care in every aspect. He is generally clean, well fed with excellent and well cooked balanced meals. Lots of activities are always available. The staff are amazing with support there for me should
I need it.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your kind review. We're so pleased to hear that your husband has been receiving such excellent care at Redhill Court over the years and that you've found comfort and support as well. It's wonderful to know that the home-cooked meals, activities, and overall attention to his needs have been so excellent. Your appreciation will mean so much to the team, thank you.


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Review from L K (Granddaughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing with all the people they care for. My nan seems happy at the home and my nan didn't want to leave her own home but she has all the comforts of home in the care home. The care she receives is outstanding. Would recommend the home to anyone looking at care homes for their loved ones.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your wonderful feedback on our team at Redhill Court. We're so pleased to hear that your nan feels at home with us and that she's so happy and well cared for. Providing a warm and comfortable environment is so important and it means the world to know you'd recommend us to others and feel the care we provide is 'outstanding'. The team will be delighted to read your comments, thank you so much.


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Review from K C (Granddaughter of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home, my Nan is since March 2024 and we are so happy for her to be here. My Nan has dementia, sight problems and cancer. She is having the best care of her life and we as family can't fault them they are all excellent and really care for clients.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for sharing such heartfelt feedback. We're so glad to hear your nan is receiving the very best care and to read your wonderful comments about our team at Redhill Court. Our staff are dedicated to providing the best possible care, and it's wonderful to know that it brings comfort to your family. Your kind words mean so much and we will be sure to share them with the team, thank you.


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Review from Mary P (Sister of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redhill court staff are just amazing every one of them. I could not be more pleased with the care my sister receives and more importantly she could not be more pleased. Every detail is so good, Reception, cleaners office staff, nursing staff, catering, entertainment, it's all so good and while been
very efficient and professional they are all so warm and friendly too.
Thank you all at Redhill.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for sharing such fantastic feedback. The team at Redhill Court are honoured to care for your sister and will be so glad to hear how happy you are with every aspect of the home. Our team is dedicated to providing the best possible care, and it's wonderful to know that it brings comfort to your family. Your kind words mean so much, thank you.


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Review from A H (Daughter of Resident) published on 8 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redhill Court is an amazing place full of laughter and love. Every member of staff knows each of the residents well and treat them with respect and dignity. Rooms are clean and comfortable, food is good and varied and activities are plentiful. Residents are able to join in with visits to local places
of interest and encouraged to play an active role in the life of Redhill. Above all Redhill is filled with love and compassion. Redhill is a family that benefits all who are part of it.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you so much for your wonderful review. We're delighted to hear that you see Redhill Court as a place filled with love and laughter. Our team works hard to support our residents to have a very active role to play in the running of their home, and we are delighted this is something you have highlighted as being such a success as it is something we are very proud of. It's great to know the experiences, outings, and care we provide make such a positive impact. Your kind words will be gratefully received by the team - thank you.


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Review from Ivan P (Husband of Resident) assisted by family/friend published on 15 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always clean.
Staff amazing, nothing is too much for them.
Food always nice, hot and tasty.
Management always there to help with anything.
Management have a great team.
Security brilliant, no one can get out.
Overall, I would give the manager 110% for the love/care she gives to everyone.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you so much for your kind words about the wonderful team at Redhill Court. We're thrilled to hear that you had such a positive experience with our staff, food, and management. We'll be sure to pass along your compliments to the entire team and look forward to welcoming you back soon.


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Review from Paul B (Son of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always pleasant to visit, the staff are all brilliant and go the extra mile for everybody.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your five-star review, the team at Redhill Court will be thrilled to read your feedback.


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Review from Becky W (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the whole team for helping Mum settle into her new home
I want to give a big shout-out to the care team especially one staff member who has shown care, patience and compassion towards my mum, I wouldn't want Mum anywhere else.

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Review from Linda R (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased I picked Redhill to provide care for my dad. He has been there nearly 4 years and in all that time has been very happy and that is everything. The staff are amazing I can’t thank them enough for the care and dedication they provide.

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Review from Victor D (Partner of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner is a resident in this care home. It's a lovely, homely place. The staff are so caring, thoughtful and always there to help. I've met some lovely people. The staff are excellent. I can't thank them enough for their care.

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Review from Kirk G (Son of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I go there, it is very relaxing. Very caring. I'm so glad my mom is with caring people.

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Review from Joanne L (Daughter-in-law of Resident) published on 2 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Redhill Court Residential Care Home is a beautiful place, like a grade A hotel. My mother in law has arrived there today and the manager's presence helped on our journey. Thank you so much for helping us understand what really matters when our family joins their home that is that happiness is everything
and to be loved with an atmosphere which is overwhelming. With so much to do activities, hairdressing, by the way wow, and so much more thank you for for making us at ease and to know our mother-in-law will be as happy as can be and cared for we can’t thank you enough.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your wonderful review, the team at Redhill Court do everything they can to enrich the lives of their residents so will be very proud to read your kind words about your mother-in-law's care.


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Review from J R (Brother-in-law of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found that all the staff are extremely caring and very patient with the residents. All the standards you expect of a car home are here and everything is well catered for.
Also we know that the residents are safe and secure.
Well done to all the staff.

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Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for Redhill Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for Redhill Court Residential Care Home is calculated as follows: ( (322 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 341 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redhill Court Residential Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Joanne

Joanne Sheppard

Job Title: Home Manager

Joined: 2012

I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family, we all work together to ensure Redhill Court is a home from home.


Laurie

Laurie Reilly

Job Title: Deputy Manager

Joined: 2020

I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.


Sarah

Sarah Bassett

Job Title: Activities Co-ordinator

Joined: 2020

Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!


Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.
There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.


She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.


Samantha

Samantha Whitehouse

Job Title: Team Leader

Joined: 2023

I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.


Ranny

Ranny Dungo

Job Title: Care Assistant

Joined: 2016

I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.


Dawn

Dawn Chambers

Job Title: Care Assistant

Joined: 2021

I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.


Frequently Asked Questions about Redhill Court Residential Care Home

What types of Care is Redhill Court Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Redhill Court Residential Care Home have?

There are 62 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Redhill Court Residential Care Home?

Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Redhill Court Residential Care Home to the centre of Birmingham?

6.3 mile(s) as the crow flies, distance by road may be significantly further.