Redhill Court Residential Care Home

77 Nearhill Road, Kings Norton, Birmingham B38 8JU
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Top 20 carehome certificate
9.9 112 Reviews
  • Redhill Court Residential Care Home, Birmingham
Shortlisted for the Caring UK Awards 2023 Midlands & Wales Care Home of the Year, Redhill Court is a very special home. It has beautiful spaces to enjoy, including a vintage tearoom, a cinema, relaxation room and welcoming lounges.

The team, many of whom have been there for over 10 years, are passionate about supporting the residents to have a very active role to play in how their home is run, giving them a sense of purpose and belonging.

Co-production is simply a way of life, with a team of resident ambassadors who love helping on reception, with gardening, maintenance and activities. This includes interviewing potential staff, showing them round their home, holding residents’ meetings and providing feedback to the home manager.

The team are passionate about enriching the residents’ lives through activities. The ‘Monday clubs’ are a shining example, where staff and relatives with specific hobbies run their own clubs with the residents. For example, there is a Lego club, flower arranging, a knitting club, cake decorating and a cooking club.

And the home’s gardening club has been such a success, lots of the residents and their families have got involved, growing vegetables, fruit and herbs, which they harvested to use in the kitchen.

And talking of food, the home’s head chef, who won Best Chef in the West Midlands Region at this year’s Sanctuary Care Chefs’ Conference (2023), cooks delicious, nutritious meals for residents. She also loves making those family celebrations extra special, with afternoon cream teas, complete with homemade scones and clotted cream, cupcakes and finger sandwiches.

The team also embrace the local community into life in the home, from school children, who sing and dance for the residents, to performances from their favourite ukulele band.

So if you are looking for residential, dementia or respite care, please call the home today.

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Care Provided by Redhill Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned

Good to Know

  • Person in charge
  • Joanne Sheppard (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Redhill Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,333
    • RESPITE Self-Funded Residential Care from £1,333

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1333 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Redhill Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Redhill Court Residential Care Home Reviews (112)

Total of 112, showing 21-40
9.9

Redhill Court Residential Care Home has a Review Score of 9.9 (9.943) out of 10, based on 30 reviews in the last 2 years. Over all time Redhill Court Residential Care Home has 112 reviews.

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Review from J R (Brother-in-law of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have found that all the staff are extremely caring and very patient with the residents. All the standards you expect of a car home are here and everything is well catered for.
Also we know that the residents are safe and secure.
Well done to all the staff.

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Review from A F (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at Redhill Court Residential Care Home for 18 months. During that time the staff were so caring not only to my dad, but with my mum who visited nearly every day. They made valentines, anniversaries and birthdays so special. We couldn’t have been more pleased and happy of a care home.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your kind words for the team at Redhill Court, they certainly work hard to make it a special place where families and loved ones feel at home too.


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Review from Jayne K (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been resident in Redhill Court Residential Care Home since March 2022 and our experience has 1000% exceeded our expectations of life in a care home for her.
The staff are all so caring and will always find time to have a laugh and a chat with her. Banter is still so important to Mum and it’s
a delight to hear it. I think all the staff in Redhill Court know her by name which goes a long way to making us feel she is genuinely cared for.
The social media page is a great way for us to see if she has taken part in any of the many daily activities that take place. So when she tells us she has ‘done nothing’ we can see that’s not the case!
Staff work so very hard on every front to care for their residents, are endlessly patient, and so good natured we cannot recommend Redhill Court highly enough.
We feel so fortunate to have found it just prior to Mum’s change of health and that there was a space available at the right time.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

The team at Redhill Court will be so pleased to read your comments. The Facebook page certainly is a wonderful way to show loved ones what our residents have been getting up to!


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Review from R M (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom moved into Redhill five months ago, and my family and I are so impressed with everything there. Mom settled in quickly, and the staff are always so welcoming, friendly and caring - nothing’s too much trouble for residents and visitors alike, plus there are well-planned and interesting activities
to join in with every day, and everywhere is clean, tidy and smelling nice - it’s a pleasure to visit Redhill, I go most days. Redhill is a fabulous place; well done, everyone at Redhill, you’re all amazing.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for such a wonderful review for Redhill Court, we are delighted that your mother has settled in so well and that you feel so welcome too.


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Review from Kate M (Granddaughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Love this place. Made our family and granny very welcome, thank you. It's a very nice place with lots of activities. I was very worried about my granny going into a care home, but it has worked out very well - lovely place and friendly.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for taking the time to leave such a wonderful review for Redhill Court, the team will be delighted. We are enormously proud of the wide variety of activities provided at the home and are so pleased you mentioned this as a highlight.


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Review from S L (Daughter of Resident) published on 22 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful care home. They have been looking after my mom for two years now, and I can say that she couldn’t be in a better place. The staff work hard to try and make things as comfortable and homely as possible. We really are lucky that my mom is there.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for such a lovely review the team at Redhill Court will be so pleased to read your comments.


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Review from J B (Granddaughter of Resident) published on 20 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wish every care home was like this.
Every time we visit, there is an activity going on, eg keeping fit with balloons, sewing club, puzzles and music being played and film afternoons. Any excuse for a party - the care home is on it, eg the King's Coronation meant the residents made decorations, had
a tea party, etc.
The food is always varied, and they have the option of three courses each mealtime, plus they cater for large and small appetites.
The staff all know each resident personally and often chat like friends (including joking around). They genuinely seem to care and very much accommodate each resident's needs, eg if the resident wants some assistance with putting their laundry away - it gets done.
Well done all - you provide such reassurance to the residents and their family members through what is often a challenging time.

Reply from Kate Yates, Communications and Content Specialist at Redhill Court Residential Care Home

Thank you for your review. The team at Redhill Court will be so touched to read your comments. They are passionate about providing activities that truly enrich our residents' lives, so this is wonderful to hear.


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Review from Karen B (Daughter-in-law of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Redhill and on Daisy unit cannot do enough to support my mother-in-law. Their patience, care and support is so good. My mother-in-law's moods can be unpredictable but regardless, she is treated with care and compassion. The team go over and above to include my mother-in-law even when she
is reluctant to take part in events and the photos show her enjoyment.

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Review from Geoff S (Son of Resident) published on 16 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who is approaching 103, has resided in Redhill Court for almost 4 years now. Her health and welfare needs have been well catered for by a friendly attentive staff. Her room is kept neat and clean.
Meals are always well presented and with good options. Nothing is too much trouble for the staff.
We are always made to feel welcome as visitors and encouraged to join in with day-to-day and major events.
They have many facilities including a theatre, a quiet room, nicely managed gardens and even a bar.
I thoroughly recommend this care home.

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Review from E M (Granddaughter of Resident) published on 19 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan lived at Redhill Court for a number of years and spent many a happy time laughing, smiling and enjoying her days with fellow residents and the team, despite her declining health. The team, who cared for her to the very end of her life and after she passed away there, did so with genuine love,
care, kindness and affection. They treated her with dignity and respect, recognising her for the amazing, special person she was and always will be. As a family who love her dearly, I can’t thank them enough. They’re a very special team.

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Review from Janet B (Wife of Resident) published on 27 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Redhill Court are friendly, helpful and sympathetic. They look after residents and their relatives alike. They have activities here, which are fabulous, keeping residents happy and busy. They offer a good variety of food and they offer residents help when needed. They are a happy band making
for a friendly atmosphere. They keep relatives informed at all times so I know my relative is well cared for.

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Review from R J (Son of Resident) assisted by family/friend published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident in the home in June 2020, during the Covid lockdown. We were unable to visit her. Staff at the home worked hard to instal pods in the garden so we were able to visit. Eventually, we were able to visit her in her room. All staff that we came into contact with were friendly
and helpful. They always contacted us day or night if there was an issue with her. The home is excellent and I would thoroughly recommend this home to anyone requiring this type of care.

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Review from Jo O (Daughter of Resident) published on 6 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wrote a review for Redhill Court not too long after my mom moved in there. I was super impressed and knew that Mom was being looked after and cared for extremely well.
However, almost two years later, I just need to say that Redhill Court is so much more than I first thought. It's a truly special
place where the residents are loved and cared for both physically and emotionally. Nothing is too much trouble for the wonderful people who work here and I know that Mom is in the safest of hands. There's a real sense of community and family at Redhill; it's just a wonderful place filled with wonderful people!

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Review from Sally B (Daughter of Resident) published on 1 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, sadly deceased, and father have been in there for 4 years now.
The manager goes out of her way if we have a problem, all the staff who look after Dad are excellent.
I would recommend this home to anyone who is looking.
Thank you team for everything you do.

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Review from Lucy S (Daughter-in-law of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Redhill Court for 3 months. We find all the staff to be kind, cheerful and welcoming at all times. The resident feels the same. The cleaning is excellent and the food very good. There are always a variety of activities but unfortunately Mum cannot participate as she cannot
see. We wish there were more opportunities for her to have reasons to join in. She loves the puppy who visits. Whatever we ask for always gets a response.

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Review from Wendy W (Daughter of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Mom moved in almost a year ago, she is a lot more content and less anxious than she used to be when living at home alone.
The services provided are second to none. The staff from management/office staff to carers to laundry staff to the caterers are the best!
Mom is now eating a balanced diet
and says that food is delicious, with choices both lunchtime and evening.
The activities they do with the service users look such fun.
We see daily on their social media page what everyone has been upto which helps so much with our peace of mind.
Team Redhill you are the best! Well done and thank you to you all for helping our journey with Mom to be a lot more bearable.

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Review from Eileen M (Daughter of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so pleased with the care my mother receives at the home. The staff are very caring, they treat my mother with respect and kindness. Nothing is too much trouble for them.
My mother has been in hospital a couple of times and is happy to get back home again. It is such a relief to find somewhere
that puts her needs first.

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Review from C E (Daughter of Resident) published on 30 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that our father gets at Redhill Court. The carers really do care and look after him so very well. All of the staff go above and beyond what is expected of them and for that we are very grateful.

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Review from Diane G (Daughter of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has resided at Redhill Court for 3 months now. The fact she has settled so well away from her home is testament to the care, compassion and understanding of the staff team. In the initial stage of enquiries, l was told that their approach is one where they are not a place of work or institution
but instead perceive their role as working in the resident's own home, where those they care for totally lead the process. This has proved to be very very true. There is sensitivity and patience as well as fun and laughter. The activity programme is second to none. The place has a special energy and l am so glad l found it. Heartfelt thanks to you all.

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Review from Kevan G (Son of Resident) published on 18 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely fantastic place - I honestly can't think of anything negative to say about it. All of the staff, regardless of their role, contribute to a homely, friendly, warm (and I'm not talking temperature) atmosphere/environment, for both the residents and their families, and nothing is ever too
much trouble. The level of care is great, as is the food, and the activities are really well thought out and varied - I just wish we could get Mom to partake in them a little bit more!
Overall, I can't imagine you'll find anywhere better ... and the cakes are amazing!

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Current Review Score: 9.9 (9.943)

Overview of Review Score

The Review Score of 9.9 (9.943) out of 10 for Redhill Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 30 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.943 for Redhill Court Residential Care Home is calculated as follows: ( (334 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 353 Ratings = 4.943

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Redhill Court Residential Care Home is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Joanne

Joanne Sheppard

Job Title: Home Manager

Joined: 2012

I am passionate about providing excellent care for our residents, ensuring they have the very best quality of life, and enriching their lives every day. We are one big family, we all work together to ensure Redhill Court is a home from home.


Laurie

Laurie Reilly

Job Title: Deputy Manager

Joined: 2020

I love my role at Redhill Court, where I can ensure we provide the very best care for our residents. The team go above and beyond to ensure our residents are happy.


Sarah

Sarah Bassett

Job Title: Activities Co-ordinator

Joined: 2020

Sarah organises many amazing activities, including her 'Monday Club', where staff and residents' loved ones share their hobbies with the residents. There's everything from gardening and cooking to flower arranging and knitting - even a Lego club!


Sarah has linked Redhill Court with another care home, so the residents can enjoy a pen pal scheme, as well as a local school, with the children treating us to live music and drama performances, taking part in craft sessions and watching outside entertainers with the residents.
There is music galore, with everything from an adult ukelele group to staff setting up the home’s cinema room so that it feels like the residents are going out to see a concert.


She will organise trips out for lunch to a nearby Sanctuary Care home for residents to socialise and do pamper sessions and nail painting in the home’s sensory room.


Samantha

Samantha Whitehouse

Job Title: Team Leader

Joined: 2023

I love my role, caring for the residents and enriching their lives - we work in their home. The team I work with are fantastic, nothing is too much trouble for our residents.


Ranny

Ranny Dungo

Job Title: Care Assistant

Joined: 2016

I love working at Redhill Court and have never worked anywhere like this before. We really are all like one big family - residents, staff and relatives all work together to create our lovely home.


Dawn

Dawn Chambers

Job Title: Care Assistant

Joined: 2021

I love everything about working for Redhill Court, I really enjoy caring for our residents, settling them into their new home and making them feel happy.