Charing House Care & Nursing Home

Canterbury Street, Gillingham ME7 5AY
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9.9 61 Reviews
  • Charing House Care & Nursing Home, Gillingham
Charing House Care Home in Gillingham provides residential, dementia, nursing and respite for up to 88 residents and are able to accommodate funded as well as private clients.

There five separate wings, including the Bessie Parr Wing, the George Smith Wing, the William Griffin Wing, the Barry Hodgman Wing and the Freddie Cooper Wing. While the home has a lift to all floors in the building, ideal for those unable to manage stairs, and a service lift which runs separately to two of the home's floors.

The home is designed and furnished to ensure wheelchair access in all rooms and bathrooms at the home have either a static bath or shower tray large enough to accommodate lifting aids.

Charing House Care Home offers a range of specialist equipment designed to support care for all clients. All resident rooms are fitted with a nurse call system and some rooms have pressure mats which are linked to the call system in place.

Rooms also have telephone and aerial points, and suite furniture - one of which has a lockable facility should the client wish to maintain safekeeping for personal effects.

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Care Provided by Charing House Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 88 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Ditch (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (84)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (42)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011

Funding & Fees Guide for Charing House Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,075
    • Self-Funded Residential Dementia Care from £1,075
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Charing House Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Charing House welcomes visitors at anytime, however if visiting after 9pm please call first.


  • Parking

  • Parking is available.


Charing House Care & Nursing Home Reviews (61)

Total of 61, showing 61-61
9.9

Charing House Care & Nursing Home has a Review Score of 9.9 (9.861) out of 10, based on 20 reviews in the last 2 years. Over all time Charing House Care & Nursing Home has 61 reviews.

Overall Experience

  • 58
  • 2
  • 0
  • 0
  • 1

Date Published

61
7
12
20
41

Review from John H (Son-in-law of Resident) published on 29 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Set in the original Municipal Buildings, Charing House is directly adjacent to Gillingham Park and therefore gives a relaxing outlook from many of the residents' rooms and also the facility for residents to be able to walk with their families around the park, if sufficiently mobile to do so.


In our

opinion, care is of a high standard at Charing House and we have been very happy with how our loved one is treated.


We would highly recommend this care home to others seeking a clean, caring and dignified environment for their relative.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.861)

Overview of Review Score

The Review Score of 9.9 (9.861) out of 10 for Charing House Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.861 for Charing House Care & Nursing Home is calculated as follows: ( (225 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) + (3 Poors x 2) + (4 Very Poors x 1) ) ÷ 238 Ratings = 4.861

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Charing House Care & Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 88 registered maximum number of service users is 17.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Nov 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (7)

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