Caring Hands (Wiltshire)

Battle Lake Farm, Braydon, Swindon SN5 0AA
Submit a Review
8.7 1 Review
  • Caring Hands (Wiltshire), Swindon
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Cotswolds Rise Care Home
Cotswolds Rise Care Home
9.9
Group Logo
Care Homes belonging to Wiltshire Heights Care Home
Wiltshire Heights Care Home
9.9
Group Logo
Care Homes belonging to Kingston House
Kingston House
9.8
Group Logo
Care Homes belonging to Goodson Lodge Care Centre
Goodson Lodge Care Centre
9.8
Member Logo
Care Homes belonging to Miranda House
Miranda House
9.4
Member Logo
Care Homes belonging to Goatacre Manor Care Centre
Goatacre Manor Care Centre
9.9
Show Caring Hands (Wiltshire) on the Map

Care Provided by Caring Hands (Wiltshire)

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 7 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Vicki Fowler t/a Caring Hands
  • Person in charge
  • Sarah Fowler (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (7)

Facilities

Are you the Owner/Manager of Caring Hands (Wiltshire)? View your Advertising Options

Caring Hands (Wiltshire) Reviews (1)

8.7

Caring Hands (Wiltshire) has a Review Score of 8.7 (8.714) out of 10, based on 1 reviews in the last 2 years. Over all time Caring Hands (Wiltshire) has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from Jeni B (Daughter-in-law of Resident) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level and support and care that our dad has received have been second to none. The kindness, care and understanding of the staff are evident in everything that they do, nothing is ever too much trouble. The manager is amazing and leads a wonderful team to provide the highest standards of knowledgeable,
informed care. It feels as if we have left our lovely dad with our family. Person-centred care is delivered effortlessly. CQC ratings are one thing but in every aspect of our experience, this care home and staff are totally outstanding.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.7 (8.714)

Overview of Review Score

The Review Score of 8.7 (8.714) out of 10 for Caring Hands (Wiltshire) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Caring Hands (Wiltshire) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.714 Points relating to the number of positive Reviews for Caring Hands (Wiltshire) is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 7 registered maximum number of service users is 1.4. 1 Positive Reviews ÷ 1.4 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Mar 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Caring Hands (Wiltshire)

What types of Care is Caring Hands (Wiltshire) registered for?

Older Person Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Caring Hands (Wiltshire) have?

There are 7 Single Rooms.

How far is Caring Hands (Wiltshire) to the centre of Swindon?

5.5 mile(s) as the crow flies, distance by road may be significantly further.