Westerton Care Home

116 Maxwell Avenue, Westerton, Bearsden, Glasgow G61 1HU
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9.7 58 Reviews
  • Westerton Care Home, Glasgow
Combining quality care and friendship with homely surroundings, Westerton Care Home works closely with residents and their families to create a comfortable environment where every need is catered for.

Situated on a quiet hillside suburb of Bearsden, Westerton Care Home is surrounded by landscaped gardens and enjoys views of Glasgow City. Internally, Westerton has been finished to the highest standard, and in addition to a library, cinema room and hairdressing salon, each of the ensuite rooms features its own TV and music system. For those who enjoy the outdoors, there are extensive gardening facilities, a greenhouse and even a nine hole putting green.

The experienced team at Westerton Care Home takes a holistic approach to care and they are proud to provide a comprehensive, personal service from the very first enquiry, creating a comfortable, safe environment that truly is a home-from-home.

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Care Provided by Westerton Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 106 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Heather Lundie (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (106)
    • Single Rooms with ensuite Wet Room (106)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Westerton Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,550 – £1,550
    • Self-Funded Nursing Care £1,550 – £1,550
    • RESPITE Self-Funded Residential Care £1,550 – £1,550
    • RESPITE Self-Funded Nursing Care £1,550 – £1,550

  • The home provides an all inclusive provision, the fee includes, hairdressing, outings activities, use of the cafe and cinema, daily newspapers and more. Please talk to our team for more details on fees and what is included.
  • (these prices are only a guideline, please contact Westerton Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Underground parking available


Westerton Care Home Reviews (58)

Total of 58, showing 1-20
9.7

Westerton Care Home has a Review Score of 9.7 (9.693) out of 10, based on 25 reviews in the last 2 years. Over all time Westerton Care Home has 58 reviews.

Overall Experience

  • 48
  • 7
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Review from Gordon A (Son of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is satisfactory and comfortable.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your review, we appreciate your feedback and taking the time to complete this.


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Review from Allan W (Son of Resident) published on 4 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Westerton have been amazing. My father has been so perfectly looked after and his stay has been comfortable and easy, and exactly what my dad needed. Thank you Team Bute.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you very much for taking the time to review Westerton Care Home. I will ensure to pass on your lovely comments.


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Review from Evelyn W (Daughter of Resident) published on 4 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Westerton 5 months ago and is so comfortable, and all the staff from cleaning, laundry, kitchen, offices, maintenance, hairdressers and the carers and nursing staff are so friendly, helpful and supportive, they go out of their way to make the residents feel like a big family. The home
is kept clean and fresh and the variety on the menu seems varied, there always seems to be things going on to keep the residents busy. It's always hard if the time comes and someone needs to become a resident in a home but all at Westerton Care make it as easy as possible, everyone is always made so welcome.

Reply from Heather Lundie, Home Manager at Westerton Care Home

We are delighted to support and welcome your Mum to Westerton Care Home. Happy that we have helped to ensure your Mum's comfort. Thank you very much and I will pass this to the Team.


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Review from Malcolm S (Cousin of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was impressed with the decor and cleanliness of the building and the quality of the facilities, both medical and recreational (indoors and out): it was the care and consideration of the staff which made the greatest impression. My cousin was allocated a lead nurse, and a first-year student. I live
abroad, but was still able to get regular daily updates on my cousin's condition and was able to speak with him on the phone. A wide variety of food and drink was always available, and all the nursing staff, carers and auxiliaries made a point of talking with him whenever they had reason to be in his room. All residents had the use of several communal rooms, dining areas and recreational facilities all of which were bright, airy, beautifully clean and well-decorated, and I noticed a small dedicated maintenance team who were an integral part of the workforce and they, too, displayed care and consideration towards the residents as they carried out their tasks.

Reply from Heather Lundie, Care Home Manager at Westerton Care Home

Thank you for taking the time to review Westerton Care Home, we very much appreciate your positive feedback. I'm happy you are content with the care provided for your cousin.


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Review from D N (Son of Resident) published on 10 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother is getting in Westerton Care Home. She is treated very well by all the staff. The fact that she is very content speaks volumes for the care and attention she is getting. Thank you all.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for taking the time to review our care home. We are very proud of our service and the care we deliver. Happy to hear how content your Mum is, I will be sure to share this with the team.


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Review from Douglas A (Husband of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the standards of the care home are very good, facilities are also good and varied. The staff in the main are attentive and friendly, menus are also varied and of good quality. A nice personal touch on our 50th Wedding anniversary, they organised a special meal in the Cafe area with wine a nice
touch which was appreciated.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for taking the time to review Westerton Care Home. We are glad you enjoyed your special meal for your Anniversary. Congratulations from all at Westerton.


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Review from Ken D (Son of Resident) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The only complaint I have is when I call from abroad, many times I call and get no answer or I get through and no answer at the nursing chamber.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your review of Westerton Care Home. I will discuss with the Unit your relative is in regarding calls.


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Review from Jessica C (Daughter of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Westerton, Bearsden as an emergency after Mum had a fall. EDC could not have found a better place for my dad. He has dementia and has difficulty chatting to people. He really liked the communal dining room in Mall Ward. The food was excellent. My dad's room was kept very clean and he
received truly exceptional care. The manager on Mull Ward went above and beyond to make my dad's stay comfortable. Unfortunately the activities lady was on holiday. The haircut at the end was the icing on the cake for my dad. Thank you so much.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for taking the time to review Westerton Care Home. I will be sharing all your lovely comments with the full team.


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Review from Alex A (Grandson of Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They take great care of my grandad and are always friendly and chatty to me when I come in. They have a natural rapport with all residents and take a genuine pride in going the extra mile. A real effort to get residents into social areas too.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you very much for taking the time to review Westerton Care Home, we really appreciate your comments and I will share these with the team.


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Review from Ally M (Niece of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been a resident in Mull Unit for two weeks. Every single member of staff has gone above and beyond to help him settle in. The respect for his wishes and preferences and tailoring his care has been incredibly impressive and I'm really grateful to everyone for everything they are doing to
help him settle in.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for taking the time to review Westerton Care Home, we very much appreciate your positive feedback and I am happy to hear that your Uncle settling in well.


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Review from Marion D (Daughter of Resident) published on 6 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has received nursing and residential care over a number of years from Westerton Care Home. She has been suffering from Alzheimer's dementia for a very long time. Her care here has been excellent and she is attended to with dignity, friendliness and respect. She is taken out on trips which she
greatly enjoys and she has access to a garden where she can sit with the sun on her face and listen to the everyday sounds of the outside world which brings her joy. I think the staff are wonderful and kind.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for taking the time to review Westerton. It is a pleasure to care for your mum and I will ensure to pass on your positive comments to the team.


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Review from L H (Husband of Resident) published on 5 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Westerton continued to provide first-class care for its residents. The staff at all levels are very courteous and kind, and seem always to treat the residents with patience. The accommodation is excellent and it is fortunate to have outside space to enjoy when the sun shines! I have always been kept
well informed of any health or other issues relating to my wife.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your very kind words. We are happy to read of your experience with Westerton Care Home and I will ensure this is shared with the Team.


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Review from B M (Husband of Resident) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found care to be what I required for my wife.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your review, your wife is settling in well and its a pleasure to care for her at Westerton.


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Review from Alison B (Daughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience with the home has always been good and the staff have always been caring and patient with my mother who has been a resident for over ten years now. They always seem to do the right things for her and are very attentive when there is something not going well. They always have her safety and
well-being at the main principle of her well-being.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you very much for your review and sharing your positive experience you are having with the Home and staff as we care for your mother. I will share your comments with all the staff team.


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Review from Brian J (Son of Resident) published on 14 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for after a spell in hospital following a broken hip. She was cared for to rehabilitate and although circumstances did not allow for the physical, and occupational therapy, we had hoped for, that was not the fault of the staff in who, without exception, cared for her in a kind and
sensitive manner. Anytime she was visited by the family she was always fulsome in her praise for her carers. My personal thanks to all the care home staff as well as social work staff and our local district nurse and rehabilitation team.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your positive feedback and I am really happy to hear of your Mother's praise for her experience with us. I will be sure to pass this on to the full team.


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Review from David M (Husband of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has dementia and is wheelchair bound and thus dependant on staff for all facilities. Staff provide her care with a personal approach encouraging interaction. Interaction with nursing, activities and management staff is good and rooms and communal facilities are well maintained.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your positive feedback and lovely to hear your experience of person centred care within the Home. I will ensure I share this with the Team.


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Review from H B (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and nothing is too much bother. The rooms are well looked after and kept in a good clean condition.
In my experience, I'm always kept up-to-date from the staff if the doctor has made a call. I've heard of varying reports on the food but I cannot personally comment on this
as I've not seen it for myself. The unit my mum is in is quiet and bright and she's able to have a walk outside if she wishes.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your positive feedback, it is much appreciated. I will pass this on to all staff, and Argyll Unit.


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Review from Laura M (Friend of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff make you feel welcome. The home doesn’t smell like a normal care home, smells lovely and my friend loves it there. Always lots on for my friend to do and office staff are so helpful when you come in.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for your positive feedback, I am glad your friend is having a positive time here with us at Westerton. I will ensure to share this with the team.


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Review from Alex S (Husband of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are great and some of them are priceless. The garden has now been restored by a local school and now looks so much better. I can’t comment about the food as my wife can’t remember what was on offer and there used to be a menu outside the dining room.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you Alex for your review, the garden is looking great and full of colour for everyone to enjoy.


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Review from J M (Friend of Resident) published on 12 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are great on the Argyle wing, respectful and caring. They don’t get enough credit for the compassion they show and what they put into their 'job' every day.

Reply from Heather Lundie, Home Manager at Westerton Care Home

Thank you for a positive review. I will pass your feedback onto all staff, especially Argyll Unit.


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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Westerton Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.693 for Westerton Care Home is calculated as follows: ( (217 Excellents x 5) + (64 Goods x 4) + (10 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 293 Ratings = 4.693

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Westerton Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 106 registered maximum number of service users is 21.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Quality grades

Date:

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Bed Vacancies

6 Bed Vacancies

posted 04 Mar 2025

We have a limited number of vacancies in our home. Please do not hesitate to get in touch if you need any assistance in finding care and support for your loved one.


Awards / Recognitions (0)

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Meet the Team (12)

Alan

Alan Twigg - Adair

Job Title: Regional Director

Joined: 2021

I joined the Care Home in January of this year, I have worked in Health and Social Care since I qualified as a Nurse in 2010. During this time I have worked in a variety of care homes in several different roles and worked in Regional Roles for the past five years.


I graduated from the University of the West of Scotland in 2010 and have been nursing ever since.


I have a passion for caring for the elderly and have loved working in Care homes as my full Nursing Carer. It's an honour and privilege to work in the Social Care Sector.


Heather

Heather Lundie

Job Title: Home Manager

Joined: 2023

I have been a Registered Nurse since 2009 and my career has been within the Care Home industry since registered.
I have developed my career with a true passion to provide high-quality person-centred Care.


I have experience as a Unit Manager, Deputy Manager and most recently for the last 5 years Home Manager.


Lesley

Lesley

Job Title: Deputy Manager

Joined: 2023

I am a Registered General Nurse, and qualified in 2006, with over 5 years of Care Home experience working within Management roles, I am also a Dementia Specialist Nurse, and the Westerton champion.


Bryan

Bryan

Job Title: Clinical Service Manager

Joined: 2013

Registered nurse with over ten years of experience within the care home setting.


I am a highly motivated and dedicated nurse who is passionate regards care delivery.


Steven

Steven

Job Title: Unit Manager

Joined: 2018

I qualified in 1993 at Gartnavel Royal Hospital and worked for Bupa for 13.5 years.


I started at Westerton as a Staff Nurse and was promoted to a Unit Manager


Joy

Joy

Job Title: Unit Manager

Joined: 2021

I qualified as a Nurse from Glasgow Caledonian University in 2017.


I have worked in healthcare for 10 years, ranging from Home Care, Hospitals, Theatre and ICU.


I love getting to know Residents and making them feel at home.


Eilidh

Eilidh

Job Title: Unit Manager

Joined: 2024

I have worked in the healthcare sector for 8 years.


I worked out in the community until I Qualified as an RNA in 2019, and I joined the NHS.


I joined the Westerton team in December 2024.


Louise

Louise

Job Title: Non Clinical Unit Manager

Joined: 2015

I have been here at Westerton since 2015.


I first come here as a Care Assistant before progressing to a Senior Carer, a Team Leader and most recently a Non-Clinical Unit Manager.


I love my job, and I love to care.


Marie

Marie

Job Title: Recreation Team Leader

Joined: 2020

I have been a Recreation Co Ordinator for Westerton since joining the team.
I love what I do, and the difference Activities makes to the residents day to day.
I became the Recreation Team Leader, in February 2025.


James

James

Job Title: Maintenance Officer

Joined: 2025

I have worked in Maintenance across Care homes, NHS and Student accommodation for over 20 years.


Lisa

Lisa

Job Title: Housekeeper

Joined: 2019

I have been a Domestic within Care Homes since 2017. I joined the Westerton team in 2019 and was promoted to Housekeeper in 2023. It's a great team to work with and a lovely care home.


I enjoy the interaction with Residents and take great pride in my work.


Margaret

Margaret

Job Title: Laundry Supervisor

Joined: 2014

Mags is the Laundry Supervisor at Westerton Care Home.


Frequently Asked Questions about Westerton Care Home

What types of Care is Westerton Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westerton Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Westerton Care Home have?

There are 106 Single Rooms.

What are the Facilities & Services at Westerton Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westerton Care Home to the centre of Glasgow?

4.0 mile(s) as the crow flies, distance by road may be significantly further.