Edgehill Care Home

Buttermere, Liden, Swindon SN3 6LF
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9.9 70 Reviews
  • Edgehill Care Home, Swindon
Edgehill Care Home in Swindon provides affordable residential, respite and palliative care for people aged 65+ with dementia or serious mental health care needs.

The team at Edgehill has a wealth of specialist experience of caring for people with mixed dementia, vascular dementia, frontotemporal dementia, Alzheimer’s disease and dementia with Lewy bodies.

Edgehill is situated in the Liden residential area of Swindon, a stone’s throw from the lakes and green spaces of the Liden Lagoon at the Coate Water Country Park.

Local amenities are on the doorstep, including shops, a library and a community centre.

Edgehill has five comfortable, spacious lounges, a conservatory and a dining room. There’s plenty of space for group activities, or somewhere to find a quieter spot.

Residents and visitors are welcome to use the free Edgehill Wi-Fi. Skype calls work really well – and for families to use when they visit.

There's a lovely enclosed, secure and well-established garden with a large lawn and flowerbeds. On sunny days there’s plenty of room to sit out on patios or the deck.

There’s plenty of parking for visitors.

Care Provided by Edgehill Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Edwards (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 1

Funding & Fees Guide for Edgehill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £809 – £1,435
    • Self-Funded Residential Dementia Care £809 – £1,435
  • (these prices are only a guideline, please contact Edgehill Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome anytime


  • Parking
  • Ample parking for visitors


Total of 70, showing 1-20
9.9

Edgehill Care Home has a Review Score of 9.9 (9.857) out of 10, based on 14 reviews in the last 2 years. Over all time Edgehill Care Home has 70 reviews.

Overall Experience

  • 44
  • 21
  • 4
  • 1
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The team and all the experts here are amazing my uncle was looked after so well he was able to return to a semi normal life with care in his own place. Thank you so much all team.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for such a wonderful review. It was our pleasure to have your uncle with us. I am glad that he is doing well.


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Overall Experience  Overall Experience 5.0 out of 5

My family member lived at Edgehill for a number of years, and I honestly don't know what we would have done, as a family, without them. They were so supportive of our family as well as providing above and beyond care to my family member. I will always recommend this wonderful home to anyone!

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you so much for your kind review. I will be sure to share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law recently moved into this care home and she has already settled in well. The staff are friendly and very welcoming we are always asked if we want to know anything and the staff are always happy to help. Recently we attended a family day with a BBQ and entertainment, we had an amazing
time. My mother-in-law loved it too. What an excellent home - well done!

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for your wonderful review of our home. It is great to see that the team's love and care do not go unnoticed.


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Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Edgehill Care Home after a period of illness, since moving in she has smiled again and is happy to be in Edgehill. The staff are brilliant can answer any questions we have, and look after mum brilliantly. The overall standards of cleanliness, care, food and activities are second to none.
Members of the family attended a BBQ with entertainment it was outstanding.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you so much for taking the time to leave us such a lovely review. We are so happy to hear how much of a positive experience your Mum moving to Edgehill has had not only for Mum but for the family.


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Overall Experience  Overall Experience 5.0 out of 5

Gramps was admitted to Edgehill Care Home as he was taken unwell at home following a stay in hospital and it was decided he could not manage at home. However very grateful we were. He loved the home and the staff. He, although not a people person, spent time in the dining area with the others, and spent
time in the garden with people. We as a family were able to visit 24/7. We even took him to the pub. I am so pleased the last weeks of his life was at Edgehill.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking the time to leave such a lovely positive review of our home.


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Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed with Edgehill Care Home since my dad has been there for some respite. The home always has a calm, relaxed and contented feel to it. The staff are always approachable and show such kindness and empathy with residents on an individual basis. The food cannot be faulted the meals
are to a high standard and there are plenty of cups of tea and snacks available. Residents are kept busy and there are lots of activities/games to keep them entertained, stimulated and engaged. What is most important to us as a family is knowing that dad is safe and well cared for and the compassion and genuine fondness are shown in abundance by staff. I cannot thank all at Edgehill enough for everything they do in what is a very difficult and challenging job. The staff at Edgehill should be very proud of the service they provide.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you so much for taking the time to leave us such an amazing review. It is wonderful that you have been able to experience the wonderful atmosphere at Edgehill.


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Overall Experience  Overall Experience 5.0 out of 5

My great-grandad was treated extremely well at Edgehill Care Home. The staff are warm and kind and management helped with any queries I had. The only nice things we say about the home and the staff. I have the utmost respect towards all the staff and would recommend this home to everyone in the future.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking time to leave such a positive review.


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Overall Experience  Overall Experience 5.0 out of 5

My gran moved in just before Christmas and she has improved so much since being at Edgehill. She enjoyed the company of the other residents and she always enjoys the activities. The staff are always working hard and she has settled in really well. It's such a relief for the family knowing she is well
looked after and we are now considering Grandad moving in too!

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking the time to leave us such a lovely review. I am so glad that your Gran has settled in so well and is enjoying everyone's company.


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Overall Experience  Overall Experience 5.0 out of 5

The team here are amazing and their care is absolutely the best. They are attentive and made sure every resident is well cared for in an empathetic way and with dignity. I live abroad so it is nice to know she is well cared for. They gave the residents an amazing Christmas and are very welcoming to
the family. Certainly the best home in Swindon.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you Viv for taking the time to leave us a review. We are over the moon to be given 5* across all areas. I will be sure to pass on your lovely comments to the team.


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Overall Experience  Overall Experience 4.0 out of 5

The manager and the entire team at Edgehill are to be congratulated for today's BBQ for residents and family/friends. Despite the unseasonal weather, the food and entertainment were excellent. The care staff were very friendly and fully engaged with the residents, who enjoyed the event. Although Mum
only recently moved to Edgehill, we have confidence in the team, and look forward to future visits.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking the time to submit a review on our home. I am glad that as a new family member, you got to experience what Edgehill truly is which is a warm and friendly home with a dedicated team who want what is best for those in our care.
The BBQ was a lovely day and made even more so by having the support of so many family members attend.


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Overall Experience  Overall Experience 5.0 out of 5

Great staff, very helpful in all ways. Attention to needs. Regular updates. All in all, very good. I could have moved my father, 80, much closer but because of his treatment, I have left him here.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you, Christopher, for taking the time to leave a review. It is a huge compliment to the team that you are willing to have the extra travel as you are so happy with the care and support given to Dad.


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Overall Experience  Overall Experience 4.0 out of 5

All the staff were very caring and showed love to my mum. Nothing was too much trouble. Mum adored all the staff and was very comfortable with the staff and residents. I am so pleased that mum spent her last days in such a warm and caring care home. I had no worries about mum residing there, they are
all special people. If their job is hard at times you would never know it. First class!!

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking the time to leave a review. It is lovely to hear such wonderful comments. I will be sure to pass this on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Throughout covid the home was amazing with the care of residents when mum had covid they were amazing with her (she's 96) she was extremely ill but they pulled her through, kept us up to date and treated her like their own mum. She has Alzheimer's and unfortunately had to go into a home just before
covid. She is happy and settled and would highly recommend the home and often do. The staff and management are truly your biggest asset here.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you Kate for leaving such a lovely review. Your words of gratitude will be passed on to all of the team.


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Overall Experience  Overall Experience 5.0 out of 5

Edgehill is a friendly and warm home where the residents are cared for with care and dignity. All the facilities are clean and well-organised. Meals are of a high standard. Staff are very professional. Overall, Edgehill is a well-managed home where standards are high and I am very pleased that I found
Edgehill for my neighbour that I care for and act as lasting power of attorney to.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking time to review our home. I am so pleased that you are happy with the standard of care and support given throughout the service.


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Overall Experience  Overall Experience 4.0 out of 5

For the last five years, my sister has been a resident at Edgehill Care Home in Swindon. It took a while for me to adjust to having a sister in a care home. Initially I was not that happy with the running of the home, its cleanliness, the personal care administered to my sister. I thought there was
a lack of a one-to-one relationship, in particular her dress and personal help in really understanding what my sister was able to do and not do.
However, over the last year or more, I have seen a tremendous change in the way my sister is managed and cared for. The staff, albeit changing from time to time, which goes with care homes, really take great care of my sister and are interested in her as a person and not just a commodity.
The care home is clean, with no smells, very welcoming and one thing which I think is paramount that the activities set up, normally at least one a day, is excellent and keep, as much as possible, all residents involved.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you Maggie for your review and ongoing support. I'm glad that you can see how hard the team work to make the home a happy, clean and loving environment.


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Overall Experience  Overall Experience 2.0 out of 5

My 85-year-old Mum went into Edgehill for a three-week respite. She was noted as a fall risk on admission. On her 6th day, she had a fall in her room and fractured her arm. She was returned from the hospital with paracetamols only. Edgehill took a week to organise stronger medication. In that week they
also lost my Mum's hearing aids and glasses. Basically in that week, she must have been in pain and unable to see or hear. I can only imagine the distress she must have been in. A few days later she rolled out of bed and dislocated her shoulder. She went from Edgehill to the local hospital (again), where she remains 3 months later. She's basically been going downhill ever since and that all really started from her time at Edgehill. On a separate note, within an hour of admission, we were told that the home had a new Covid outbreak and was closed to visitors. My Mum went into another Agincare home a few months earlier and exactly the same thing happened there on admission.

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Overall Experience  Overall Experience 5.0 out of 5

Always clean and tidy, staff very attentive, variety of food and drinks. Lots of activities to keep residents happy.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for giving us such a lovely review. It's fantastic that everyone's hard work shows in how happy the residents are.


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Overall Experience  Overall Experience 5.0 out of 5

Today's visit happened to be at the same time alpacas were visiting which all the residents seemed to enjoy. A favourite of Mum's is the singers that visit regularly. It is lovely to see her happy and interacting with the staff and other residents, as when at home she constantly complained of being
lonely. All the staff are friendly, professional and could not be more helpful.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you for taking the time to review our home. I'm glad that you got to see the alpacas during your visit. Great feedback for the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have been in Edgehill for 3 years and I could not be in a better place. Management and staff are the best I could wish for.

Reply from Lisa Edwards, Manager at Edgehill Care Home

Thank you, Fay. Having such a great review from someone who actually lives in the home is truly wonderful. Thank you for choosing Edgehill, it's great to have you as part of our Edgehill Family.


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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Edgehill Care Home. The dedication and attention to detail is amazing. Would highly recommend Edgehill - thank you.

Reply from Lisa Edwards, Manager at Edgehill Care Home

It is our absolute pleasure to have you at Edgehill Margaret. It's lovely that you feel so happy and settled in the home.


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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Edgehill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Edgehill Care Home is calculated as follows: ( (146 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Edgehill Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Mar 2021

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (3)

Shane

Shane Collier

Job Title: Care Assistant

Joined: 2020

Shane had left his previous office job to join Edgehill care home's team and he never looks back. This is what he had to say.... "for me, It’s all about our residents and getting to not only support them in living a happy life but also learning from their knowledge and experience. No two days are the same and that’s what I love about working at Edgehill


Lisa

Lisa Edwards

Job Title: Registered Manager

Joined: 1999

I have worked in the care sector since leaving school.
I am now proud to be the Manager of Edgehill, which is a happy, friendly home with a dedicated team. There is always something going on, people to speak to and activates to join in.


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Kelly Browner

Job Title: Deputy Care Home Manager

Joined: 2007

Kelly has worked at Edgehill for 14 years.
Kelly began her career in care at Edgehill. Kelly has progressed from a support worker, to care manager and is now the Deputy Care Home Manager.
Kelly leads and directs the care team at Edgehill.


Frequently Asked Questions about Edgehill Care Home

What types of Care is Edgehill Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Edgehill Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Edgehill Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Edgehill Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Edgehill Care Home to the centre of Swindon?

2.7 mile(s) as the crow flies, distance by road may be significantly further.