Visitors welcome anytime
Ample parking for visitors
Edgehill Care Home has a Review Score of 9.9 (9.857) out of 10, based on 14 reviews in the last 2 years. Over all time Edgehill Care Home has 70 reviews.
Review from Mark H (Nephew of Resident) published on 17 March 2025
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for such a wonderful review. It was our pleasure to have your uncle with us. I am glad that he is doing well.
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Review from Danielle P (Ex Family Member) published on 21 August 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you so much for your kind review. I will be sure to share this with the team.
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Review from Rosie R (Daughter-in-law of Resident) published on 9 August 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for your wonderful review of our home. It is great to see that the team's love and care do not go unnoticed.
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Review from A R (Son of Resident) published on 7 August 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you so much for taking the time to leave us such a lovely review. We are so happy to hear how much of a positive experience your Mum moving to Edgehill has had not only for Mum but for the family.
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Review from M H (Grandson of Resident) published on 27 June 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking the time to leave such a lovely positive review of our home.
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Review from H C (Daughter of Resident) published on 5 June 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you so much for taking the time to leave us such an amazing review. It is wonderful that you have been able to experience the wonderful atmosphere at Edgehill.
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Review from C S (Granddaughter of Resident) published on 16 May 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking time to leave such a positive review.
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Review from C M (Granddaughter of Resident) published on 1 May 2024
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking the time to leave us such a lovely review. I am so glad that your Gran has settled in so well and is enjoying everyone's company.
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Review from V L (Daughter of Resident) published on 20 September 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you Viv for taking the time to leave us a review. We are over the moon to be given 5* across all areas. I will be sure to pass on your lovely comments to the team.
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Review from Jackie L (Daughter of Resident) published on 8 September 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking the time to submit a review on our home. I am glad that as a new family member, you got to experience what Edgehill truly is which is a warm and friendly home with a dedicated team who want what is best for those in our care.
The BBQ was a lovely day and made even more so by having the support of so many family members attend.
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Review from Christopher M (Son of Resident) published on 29 August 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you, Christopher, for taking the time to leave a review. It is a huge compliment to the team that you are willing to have the extra travel as you are so happy with the care and support given to Dad.
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Review from T P (Daughter of Resident) published on 9 August 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking the time to leave a review. It is lovely to hear such wonderful comments. I will be sure to pass this on to the team.
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Review from K L (Daughter of Resident) published on 9 August 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you Kate for leaving such a lovely review. Your words of gratitude will be passed on to all of the team.
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Review from J S (Friend of Resident) published on 17 May 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking time to review our home. I am so pleased that you are happy with the standard of care and support given throughout the service.
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Review from Maggie M (Sister of Resident) published on 22 March 2023
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you Maggie for your review and ongoing support. I'm glad that you can see how hard the team work to make the home a happy, clean and loving environment.
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Review from Paul W (Son of Resident) published on 14 February 2023
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Review from K B (Son-in-law of Resident) published on 3 October 2022
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for giving us such a lovely review. It's fantastic that everyone's hard work shows in how happy the residents are.
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Review from C B (Daughter of Resident) published on 3 October 2022
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you for taking the time to review our home. I'm glad that you got to see the alpacas during your visit. Great feedback for the team.
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Review from Fay N (Resident) published on 3 October 2022
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Reply from Lisa Edwards, Manager at Edgehill Care Home
Thank you, Fay. Having such a great review from someone who actually lives in the home is truly wonderful. Thank you for choosing Edgehill, it's great to have you as part of our Edgehill Family.
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Review from Margaret T (Resident) assisted by family/friend published on 27 September 2022
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Reply from Lisa Edwards, Manager at Edgehill Care Home
It is our absolute pleasure to have you at Edgehill Margaret. It's lovely that you feel so happy and settled in the home.
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The Review Score of 9.9 (9.857) out of 10 for Edgehill Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.857 for Edgehill Care Home is calculated as follows: ( (146 Excellents x 5) + (20 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.857
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Edgehill Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Mar 2021
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Job Title: Care Assistant
Joined: 2020
Shane had left his previous office job to join Edgehill care home's team and he never looks back. This is what he had to say.... "for me, It’s all about our residents and getting to not only support them in living a happy life but also learning from their knowledge and experience. No two days are the same and that’s what I love about working at Edgehill
Job Title: Registered Manager
Joined: 1999
I have worked in the care sector since leaving school.
I am now proud to be the Manager of Edgehill, which is a happy, friendly home with a dedicated team. There is always something going on, people to speak to and activates to join in.
Job Title: Deputy Care Home Manager
Joined: 2007
Kelly has worked at Edgehill for 14 years.
Kelly began her career in care at Edgehill. Kelly has progressed from a support worker, to care manager and is now the Deputy Care Home Manager.
Kelly leads and directs the care team at Edgehill.