Eleighwater House Retirement Home

Combe St Nicholas, Chard TA20 3AG
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9.3 23 Reviews
  • Eleighwater House Retirement Home, Chard
Eleighwater House Retirement Home is set in a small hamlet of properties, a short distance from the A358 and less than two miles from the market town of Chard.

This unique retirement home offers quality care in a homely environment, for the older person and those living with dementia.

Experienced caring staff on hand, to provide care, activities and support throughout the day. Activities include music and movement, gentle exercise class, sing a long sessions, animal and bird visits, celebrating yearly events Mother's Day, Easter, Christmas and special occasions such as birthdays, etc.

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Care Provided by Eleighwater House Retirement Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 8 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • EWH Investments Ltd
  • Person in charge
  • Tabitha Twidale (Manager)
  • Admission Criteria
    • Private
    • Ages 65+
  • Room Information
    • Single Rooms (8)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Eleighwater House Retirement Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,250
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300

  • Fees include all of your care needs. 24 hour care with waking night staff.
    Excellent home cooking catering for any dietary requirements.
    Outside entertainment provided by the home for your enjoyment.
    Some toiletries can be provided by the home-Dove Soap, toothpaste, shampoo.
    If you have any preference to toiletries they can be purchased on your behalf and invoiced to you.
    We are happy to discuss individual requirements with you on request.
  • (these prices are only a guideline, please contact Eleighwater House Retirement Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends welcome to visit, LFT testing has been temporarily stopped however if you have a cold or any Covid like symptoms please test before coming.
    Residents can now go out for visits with family.
    Family and visitors are welcome to visit anytime, if they wish to have a meal with their family please book in advance.


  • Parking

  • Plenty of parking at the home.


Eleighwater House Retirement Home Reviews (23)

Total of 23, showing 21-23
9.3

Eleighwater House Retirement Home has a Review Score of 9.3 (9.283) out of 10, based on 8 reviews in the last 2 years. Over all time Eleighwater House Retirement Home has 23 reviews.

Overall Experience

  • 22
  • 0
  • 0
  • 0
  • 1

Date Published

23
4
6
8
15

Review from Peter C (Son of Resident) published on 17 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been with Eleighwater House for 18-months now.
She has always said that she’s very happy there and all her needs are well tended to.

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Review from Simon B (Son of Resident) published on 12 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the care of the manager and staff at Eleighwater House about 12 months ago and was made to feel very welcome into what feels like a family environment. After the settling in period, she now feels very at home there. The house and grounds are lovely where she can sit out under the
veranda with the staff or other residents and make a fuss of the dogs. The staff are very patient and nothing is too much trouble. The food is all home cooked and they all sit together which gives meal times a family atmosphere. I highly recommend this home for its caring attitude.

Reply from Tabitha Twidale, Manager at Eleighwater House Retirement Home

Thank you for your kind words, your mother is a pleasure to care for and she is always so grateful for all we do for her. It is nice to see her joining in with more of the activities we provide. She especially enjoys seeing the dog in the morning when she has her first cup of tea.


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Review from Josephine (Friend of Resident) published on 23 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the level of care and the homely atmosphere of Eleighwater House. All the staff are extremely friendly and seem to have infinite patience. I love the homely feel, the home cooked food and the support all the staff are very willing to give.
It is truly a home from home. The
setting is excellent as there is a beautiful garden and grounds where a lot of the fresh food is grown and residents can wander or just sit outside in a beautiful country garden.
The owners and their staff all show a very high level of professionalism and commitment to making all the residents feel welcome and an instant part of the family is commendable. All the practical side of the paperwork seems very well organised as well.
It is a super place for anyone to retire to and would not hesitate to recommend it. I am hoping that when the time comes my own mother will be able to stay there.

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Current Review Score: 9.3 (9.283)

Overview of Review Score

The Review Score of 9.3 (9.283) out of 10 for Eleighwater House Retirement Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Eleighwater House Retirement Home is calculated as follows: ( (82 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 96 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Eleighwater House Retirement Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 8 registered maximum number of service users is 1.6, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Tabitha

Tabitha Twidale

Job Title: Manager

Joined: 2011

Hi, I would like to welcome you.
I am Tabitha and have managed Eleighwater House for 11 years.
I have my Level 5 in Leadership and Management Health and Social Care, I am continually improving my knowledge and love being a manager.


Mandy

Mandy Cottrell

Job Title: Deputy

Joined: 2019

Mandy has worked at Eleighwater House for 2 and a half years.
Tabitha and Mandy went to school together and lost contact until 3 years ago when we met while out on a bike ride.
Mandy has a great caring attitude and a fantastic singing voice, grandma to 2 lovely grandchildren. Mandy is a keen gardener and has a beautiful garden at home.
Mandy holds Level 3 in Health and Social Care. and has many years of experience working in the care industry.