Church View Care Home

Falcon Drive, Stanwell, Staines-upon-Thames TW19 7EU
Submit a Review
9.5 43 Reviews
  • Church View Care Home, Staines-upon-Thames
Church View Care Home is a purpose built, modern and luxurious facility set in the peaceful village of Stanwell in Middlesex. The home is close to local bus routes and has access to local amenities.

Church View is able to offer a range of care including Nursing and Dementia care, while also offering respite, convalescence and palliative care.   

The home is tastefully decorated and bright, bedrooms are all single rooms with full en-suite wet rooms.

A professional nurse and care team provide personal and social care to residents, whilst hotel services team provide the ancillary support including meals and laundry.

The Wellbeing programme ensures that residents are stimulated with a range of therapeutic and social activities and the home's philosophy encompasses the provision of high quality individualised care for residents.

Show Church View Care Home on the Map

Care Provided by Church View Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 78 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • H Plus Care Ltd
  • Person in charge
  • Cliff Grand-Scrutton (Director)
  • Admission Criteria
    • Ages from 35 to 120
  • Room Information
    • Single Rooms (78)
    • Single Rooms with ensuite Wet Room (78)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2011
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Church View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,600
    • Self-Funded Residential Dementia Care £1,200 – £1,600
    • Self-Funded Nursing Care £1,200 – £1,600
    • Self-Funded Nursing Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Care £1,200 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Care £1,200 – £1,600
    • RESPITE Self-Funded Nursing Dementia Care £1,200 – £1,600
  • (these prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is visitor parking on site


Church View Care Home Reviews (43)

Total of 43, showing 21-40
9.5

Church View Care Home has a Review Score of 9.5 (9.533) out of 10, based on 21 reviews in the last 2 years. Over all time Church View Care Home has 43 reviews.

Overall Experience

  • 30
  • 11
  • 1
  • 1
  • 0

Date Published

43
1
8
21
22

Review from B B (Daughter of Resident) published on 19 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Obviously, there has been a change of management recently so it is early to comment, although they do seem to have plans to address a number of things including the garden and decoration which have started. The cleanliness has always been good and in the main, the staff have been very good and kind.
The main failure before was poor activities, which have improved a good idea,l and lack of investment. The previous manager was quite rude and would not take up suggestions. I hope the staff will get some good feedback, cleaners, cooks, carers, activity staff are all good. My ratings reflect the last three or four months of improvement.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D R (Son of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a hard decision to put Mum in a home but, following a stroke, it had to be done. We visited Church View Care Home and were immediately impressed with the care and kindness shown to residents. Mum is always clean, tidy and well-tended to.
It was her 100th birthday this year and the staff at Church
View went above and beyond to make it a wonderful day for her.

Reply from Gertlin Amuzu, Home Manager at Church View Care Home

Thank you so much for taking the time to give us a review. We really appreciate your lovely comments. Our team at Church View Care Home continues to work on providing the very best care for our residents and compliments like these truly mean the world. Thank you.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D N (Power of Attorney of Resident) published on 10 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have all been very kind and helpful in the care home.

Reply from Parveen Alishah, Home Manager at Church View Care Home

We are happy to receive the feedback and will continue to do our best to improve the service we provide to the residents.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole W (Daughter of Resident) published on 5 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been looked after extremely well. She has put on weight since she has been here. Her appearance is well kept and clean, as is her room. On my last visit, she appeared calm and content.

Reply from Parveen Alishah, Home Manager at Church View Care Home

Received with thanks, happy to make improvements.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Debbie P (Daughter of Resident) published on 20 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was admitted to Church View from hospital. His previous residential home failed to recognise a chest infection, which meant hospitalization for treatment. Dad has been in Church View for eighteen months now and the care and attention he has received has been very good. He has dementia and reduced
mobility and since being here he has developed further chest infections and various ailments, but these have been dealt with promptly and I received immediate notification of any issues and actions taken by the staff.
The last year, during lockdown, we had regular video calls and the staff member making the calls encouraged Dad to engage with myself and his wife, which was not always easy.
Dad receives regular chiropody, haircuts, and is always clean and smart when we see him. He suffered with very dry skin prior to admission, but through good care, his skin is hydrated and amazing now. The staff and manager are friendly and approachable. As a qualified nurse myself, I would highly recommend.

Reply from Parveen Alishah, Home Manager at Church View Care Home

Really nice to receive such lovely comments, we will continue to improve our services for the residents we care for and welcome the family/friends visiting the care home.
Many thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie W (Daughter of Resident) published on 16 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The home took wonderful care of my mum receiving palliative care here. She was only here for six weeks before she died but she was very well looked after whilst she was here receiving palliative care medication.
I would highly recommend.

Reply from Parveen Alishah, Home Manager at Church View Care Home

I really appreciate the comments from this review and understand no rating for the activities and value for money as the resident came in for the end-of-life care and wasn't able to participate in any social activities. Received with thanks.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H C (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I find that the staff are always welcoming and friendly. Mum has advanced dementia and is confined to bed but is very well cared for. She came to the home with bedsores but these are no longer a problem thanks to the care of the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary A (Wife of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the past year, I can only give thanks to everyone providing care for my husband. The safety of residents and carers must be a priority but for relatives and friends being unable to visit has and continues to be distressing. The video calls are a welcome lifeline and I can see my husband appears
content and comfortable which gives me comfort. Also knowing I can approach staff if any concerns. They have done so much to ensure everyone's care is paramount. A lovely memory of summer was the Macmillan fundraiser.

Reply from Parveen Alishah, Home Manager at Church View Care Home

Many thanks for appreciating the care especially during this sad situation which we are all facing at the moment, (Covid-19). We all need help and support from each other.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Heather (Daughter of Resident) published on 30 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A first-class establishment. Well run, the nursing staff bent over backwards to give my mum wonderful care and the death that she wanted with dignity. I can not praise this establishment highly enough. Gave me so much peace of mind during covid that mum was happy there and the staff are so friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joan W (Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been in hospital since January. I came to this home six weeks ago. Every ship has a captain and this lady is the best captain.

Reply from Parveen Alishah, Home Manager at Church View Care Home

I am so pleased to have received such a good review by the resident using the service that does boost the staff morale. Thank you for appreciating the care you receive at the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert S (Husband of Resident) published on 2 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a warm comfortable care home that I have entrusted my darling wife to be cared for. The staff are always cheerful and I am certain my wife feels happy there and I know she is safe and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home has good service and good staff, always trying to make patients feel loved and safe. They have done very well on communicating with my mother even though she doesn't speak English. All staff are well employed. The management and the staff have all been wonderful and always trying to improve.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H L (Daughter of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am so pleased mum has a place at Church View. All the staff I meet on a regular basis are cheerful, kind and caring. I really feel mum is safe and being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D D (Next of Kin) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All over care and facilities, including food and cleanliness very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K K (Nephew of Resident) published on 3 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my late aunt (who died 4 days ago) has been exemplary. The family and close friends who have visited there the last 2 and a half years have all been pleased with the care and attention given to my aunt.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynda R (Daughter of Resident) published on 9 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care mum gets at Church View she is well looked after. Mum can be very difficult at times but the carers always seem friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Darshnan J (Wife of Resident) published on 11 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is here at Chruch View care home for the last 10 years.
Staff are very good and caring. Food always is nice and he gets to eat what he likes.
They make me very welcome whenever I visit my husband.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Wife of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very professional and caring staff. So gentle and kind to my husband. Clean and tidy home. Am very fortunate to have my husband in this lovely home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean C (Wife of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident since November 2015. I have always found the staff very kind and caring. They are friendly and always listen if I want to ask questions. The food always looks excellent ad well presented. My husband seems to be happy and that is what is important.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul M (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff. Always willing to help. Food always smells nice and fresh. Always clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.533 for Church View Care Home is calculated as follows: ( (172 Excellents x 5) + (48 Goods x 4) + (15 Satisfactorys x 3) + (7 Poors x 2) + (4 Very Poors x 1) ) ÷ 246 Ratings = 4.533

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Cliff

Cliff Grand-Scrutton

Job Title: Director & General Manager

Joined: 2023

Cliff has over 35 year's experience in executive and senior management roles in the healthcare sector. Cliff has been the catalyst in driving Larchfield House to become the specialist complex nursing home that we are today. He motivates the team to excel at a high level while developing their skills so everyone can grow into their roles accordingly.


Mario

Mario Rabhi

Job Title: Deputy Manager

Joined: 2020

Mario Joined in May 2020 with over 12 years of experience in Residential, Dementia and Nursing Care working in the Surrey Area. Mario Has a background in Quality Management and is passionate about his work. Mario Is a Team Player and will make sure that our residents will continue to receive the highest quality of care.