Peaker Park Care Village

Trojan Place, Rockingham Road, Market Harborough LE16 7FP
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9.5 127 Reviews
Peaker Park Care Village opened the 2nd June 2011. A newly-built and commissioned care village - 137 beds in all, configured in three separate care facilities. The care village is multi-registered to accept clients with many and varied care needs from the age of eighteen years and upwards, to include clients requireing care because of old age, frailty, and/or dementia, a physical or mental disability and/or a sensory impairment. The care village is registered to deliver care to residential/nursing and Continuing Health Care Clients, and also boasts accommodation for clients who wish to retain independence in their own apartment style of accommodation.
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Care Provided by Peaker Park Care Village

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 137 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alison Hartley (Manager)
  • Admission Criteria
    • Residential / Nursing Clients
    • Ages 18+
  • Room Information
    • Single Rooms (137)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Peaker Park Care Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Peaker Park Care Village to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Peaker Park Care Village Reviews (127)

Total of 127, showing 1-20
9.5

Peaker Park Care Village has a Review Score of 9.5 (9.477) out of 10, based on 22 reviews in the last 2 years. Over all time Peaker Park Care Village has 127 reviews.

Overall Experience

  • 95
  • 28
  • 2
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Review from C P (Daughter of Resident) published on 15 April 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was moved to Peaker Park for the last week of her life. The home is so calm and the staff go above and beyond. Nothing was too much trouble and everything was done with dignity and thought in mind to the very end. I cannot thank them enough for all they have done. A truly wonderful place and team.
Thank you.

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Review from Jeremy W (Husband of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted to Peaker Park in February 2017 after being discharged from the psychiatric hospital where she had been confined because of her erratic and sometimes uncontrollable behaviour, which was put down to Alzheimer's. Up until the pandemic, I could wander with her freely through the building
and gardens and even take her down to the pub for a coffee or cider. She survived the pandemic but gradually became less and less mobile until she had to be confined to her bed for her own safety until her death in December 2024.
During this time, I visited her once a week on different days, and always, she herself and the bedding were immaculately clean. I was usually offered coffee when I sat with her. Whenever there were concerns about her health, the staff were totally supportive and I was allowed to stay at her side.
I cannot thank the team on Clipston highly enough.

Reply from Diane Smith, Director at Peaker Park Care Village

Thank you for your kind words and for taking the time to complete this review.


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Review from C R (Friend of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family friend stayed at Peaker Park for a respite stay. Whilst she was there she became a lot more sociable and happy and loved the care staff that looked after her throughout the day and evening. We thought she would struggle coming out of her own home environment but she found it to be home from
home. She was safe, comfortable, happy and cared for. We couldn't fault the care home at all, the staff wherever you went were helpful, happy, and very understanding.
Highly recommend Peaker Park Care Home.

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Review from Mark T (Son of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall and infection which resulted in a hospital stay. Dad was discharged from hospital to Peaker Park, initially on Discharge to Assess. We quickly realised that this was the best place for his ongoing personal and care needs.
The staff were always professional and caring, quickly building
a strong bond with Dad. I always felt that they were focused on providing the best care for his needs.
Eventually, as his health was deteriorating the Peaker Park team on Gumley, looked after him with love and sensitivity, allowing us access at any time in his final weeks and days.

Reply from diane Smith, Director at Peaker Park Care Village

Thank you for taking the time to complete this review and for your kind words.


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Review from June H (Respite Resident) published on 9 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Carers are excellent, long shifts but are always ready to help you. Food is shocking and needs to be addressed to cater to all residents. Also, the rules of the home should be made available in all rooms.

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Review from S F (Wife of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident at Peaker Park for three years. I would like to thank everyone for their committed care and professionalism. My husband has been treated with the utmost dignity at the end. Staff cared for the family too. So grateful for all the love and kindness. Thank you Peaker Park for
everything.

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Review from Ruby G (Granddaughter of Resident) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma was admitted as a fast-track patient. The short time my Grandma was here (Approx. 2 weeks) she received the best care! And kept comfortable, staff attended to every need. The communication to us the family was straightforward and informative. The love and support we got were like no other!
I couldn't have wished for a better 2 weeks for my grandma who had been in and out of hospital the majority of 2024, but finally found comfort and peace at Peaker Park. Sadly Grandma has passed but I'm very thankful and my family are very thankful for 24-hour love and care.

Reply from diane Smith, Director at Peaker Park Care Village

Thank you for your kind words which we will share with the staff team.


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Review from J M (Son of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has only been in Peaker Park for 4+ weeks, but the staff are great and looked after her very well. Mum's only complaint was the lunchtime cooked food!

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Review from Angela K (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken to Peaker Park from the hospital. She has broken her arm and had been diagnosed with Alzheimer's for many years. My sister and I had looked after her since our dad's passing 12 years before. We were very nervous about leaving her in someone else's care. Wow, we were relieved and happy.
Clipston where Mum was, was amazing, thoughtful staff, capable, adaptable, knowledgable and friendly too. Mum had the very best of care, she blossomed. We couldn't be more grateful to the wonderful team at Clipston under the brilliance of the management of Peaker Park.

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Review from Tina S (Friend of Resident) published on 11 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My very close friend was admitted to Peaker Park with dementia for respite November 2021 and became a full time resident in May 2022. She instantly settled in which made us realise to our relief that she was in the right place for her. She was joining in activities that she would always refuse to before
and gained interaction with different carers that we could not provide at home, we noticed such a difference in her for the better. The staff are fantastic from the ladies on reception who always greet us with a smile and a pleasant chat, they are so helpful, nothing is too much for them. The staff on Gumley Wing are so caring and make our friend feel so much at home. They have a very difficult job but are always respectful and treat her with dignity and keep us well informed about her care and health. I would definitely recommend Peaker Park.

Reply from diane Smith, Director at Peaker Park Care Village

Thank you for taking the time to complete this review and for the positive comments made.


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Review from M P (Husband of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife (81) was referred to Peaker Park as an urgent admission (dementia) after very poor care at another home. From the very start, the quality of care, her treatment, the handling of her sometimes very difficult behaviour, was wonderful and quickly produced much calmer and less stressed behaviour.
The staff were all a pleasure to deal with and the genuine affection and humour that they displayed to every resident was wonderful. At the end, her final days were treated with love and compassion and made the whole process bearable.

Reply from diane Smith, Director at Peaker Park Care Village

Thank you for taking the time to complete this review and for your kind words.


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Review from L B (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I relinquished the care of my husband in October 2022 when he was discharged, to assess, from hospital. It had been difficult for the health authority to find somewhere that could cater with the complexities of Lewy body dementia.
But Peaker Park was prepared to care for him. Even though the care home
was 12 miles away from where I lived it ended up being the best possible move for both of us, he had the best care I could have hoped for and I was able to be a wife again. I am sure that he was as content as he could be, and his end-of-life care was compassionate and caring.

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Review from Louise D (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Peaker Park for palliative care at short notice. From the moment we arrived at Mulroy with Dad we were met at the door and staff made him feel so welcome and comfortable. Staff were wonderful in their understanding, not only of his physical challenges but emotional too. We
were also thankful that the funding for Dad care was sorted out by Peaker Park, which was a massive relief not to have to worry about that too. Later Dad transferred to Fiddlers, he was again cared for with upmost respect and dignity and understanding. At a very difficult time for him and us as his family too staff demonstrated care for us all. It’s also such a benefit that nursing staff are on duty 24/7 so no waiting for urgent medication and diagnosis if a problem arises. Care staff are the unsung heroes in life. We witnessed their hard work, amazing, caring and cheerfulness every day for 8 weeks.

Reply from Kate Tipper, Sales co ordinator at Peaker Park Care Village

Thank you for taking the time to leave us a review, regarding your father. We appreciate your feedback and we are delighted to see the 5-stars


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Review from Sarah E (Daughter of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Top-quality care for my parents. Couldn't fault staff care. Wouldn't have wanted them in any other Care Home. Perfect and amazing care. Staff always had time 4 residents' families. You were all definitely my Mum's second family. Thank you all so much. Will never forget you!

Reply from Kate Tipper, Sales co ordinator at Peaker Park Care Village

Thank you for taking the time to leave us a review, regarding your Parents. We appreciate your feedback and we are delighted to see the star rating.


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Review from Gary B (Son of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home ever, my Mum was a resident for over 4yrs and their caring levels are second to none the staff are amazing they looked after my Mum so well, I can't fault it and would highly recommend it!

Reply from Kate Tipper, Sales co ordinator at Peaker Park Care Village

Thank you for taking the time to leave us a review, regarding your Mother. We appreciate your feedback and we are delighted to see the star rating.


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Review from Helen K (Sister of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in the Albany Unit for four years until she died there this week. I cannot think any care home could possibly have looked after her with more care, love and thoughtfulness. When he arrived there four years ago, she was worryingly thin and unhappy. Everyone on the unit made her comfortable
and encouraged her to eat, and she blossomed in their care. Her last days dying from Alzheimer’s were hard for all her family and for the staff who had looked after her. We were so grateful for their care for her and for us. Peaker Park Care Village is simply the best place she could have lived in.

Reply from Kate Tipper, Sales co ordinator at Peaker Park Care Village

Thank you for taking the time to leave us a review regarding your sister and her time at our Peaker Park Care Home. We appreciate your feedback and we are delighted to see the star rating.


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Review from M V (Son of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was a resident here from August through to his sad passing at the end of November. As soon as we arrived for the first of many visits, I knew it was a place where he would be happy and comfortable.
Right from the front door through to the bedrooms and lounges all the staff are wonderful and
provide a warm and welcoming atmosphere. I cannot thank them enough for looking after Dad and also my mum on some of her visits on her own.
We were treated as if we were members of their own family, and in a way we became a part of the Peaker Park family ourselves. I was always kept informed of any problems with Dad and the team looked after me as well by guiding me through something I have never experienced before.
I would like to say a really big thanks to everyone at Peaker Park.

Reply from Kate Tipper, Sales co ordinator at Peaker Park Care Village

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.


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Review from Peter S (Son of Resident) published on 27 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Peaker Park Care Village looked after my mother for over three years. The service and care provided were exemplary and they made her very comfortable during her time with them. I would have no hesitation in recommending them. Thank you to everyone involved in her care.

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Review from Mark S (Son of Resident) published on 27 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a permanent resident here for well over 3 years until her sad passing just a few days ago. A number of respite/rehabilitation visits had preceded her fully moving in. The care she received from all the team looking after her was always to a high standard. For me as her son to hear from her,
that the staff were “very good to her” and she was “happy here” was of great comfort. Knowing she was safe was a huge burden removed from the family.
We have nothing but praise for the way all at Peaker Park dealt with my mum during her time there and wouldn’t hesitate to recommend it to others needing similar nursing care for their relatives.

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Review from K N (Daughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic staff - very caring! When we leave Mum we are very happy that she is being looked after well. I cannot praise the staff highly enough. Thank you to you all!

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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Peaker Park Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Peaker Park Care Village is calculated as follows: ( (199 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 253 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.766 Points relating to the number of positive Reviews for Peaker Park Care Village is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 21 Positive Reviews ÷ 27.4 = 0.766

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Top 20 Large Care Home Groups 2016

Recipient: Prime Life Ltd

Date: Monday 15 Feb 2016 More details

News (3) & Events (0)

News

Upcoming Events

There are no upcoming events for Peaker Park Care Village

Previous Events

There are no previous events for Peaker Park Care Village

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Peaker Park Care Village

What types of Care is Peaker Park Care Village registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Peaker Park Care Village provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Peaker Park Care Village have?

There are 137 Single Rooms.

What are the Facilities & Services at Peaker Park Care Village?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Peaker Park Care Village to the centre of Market Harborough?

1.0 mile(s) as the crow flies, distance by road may be significantly further.