Review from L R (Daughter of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience

Mum is always happy and well cared for. Staff are friendly and communication is excellent about Mum's health and well being.

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Review from K A (Son of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been here for a year. I believe she has had great care. Me and my family are always updated on latest news/condition. The activities are good. But, unfortunately, my mother refuses to take part. (Doesn't even put telly or radio on).

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Review from Brenda G (Daughter of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience

My mother has been here for 7 years and ger health is better than when she came here. She is looked after very well. Staff interact very well with her.

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Review from G B (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience

My mother was in Mulbury House Peaker Park for a total of five and a half weeks under a caring, dedicated team receiving palliative care. Their care and that off Peaker Park was totally professional and at the same time individual. Giving and going beyond duty of care. They also nurtured us the family

with such dignity. I cannot express my feelings of gratitude enough. You all made my mother's end of life care so calm and loving. Thank you all.

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Review from Claire F (Daughter of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience

My mum sadly died in Peaker Park in December after over 4 years of being a resident. For the support I received getting her a place and the consistently high standard of care she received throughout her stay, I am truly grateful.
The staff are dementia trained to a high standard showing a genuine interest

from all staff, including management of the home, to provide the most appropriate care possible. I always heard the care staff speaking to the residents, including my mum, with the utmost respect and patience. I was also kept fully informed of any issues regarding Mum's well-being which was very reassuring.
I wish to thank the staff, both past and present, for all their hard work.

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Review from Claire S (Daughter of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience

I can recommend Peaker Park wholeheartedly if you are looking for a caring, professional home for a person with Alzheimer's. My mother has been a resident for 5 years and recently had end-of-life care there. I am full of praise for the care my mother received and the treatment we were given at this

time from carers to office staff alike. My sincere thanks goes out to them all. I shall miss my visits there and will always recommend them on every possible occasion in the future.

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Review from G S (Son of Resident) published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience

My father has been in Melody Court for three months, initially admitted from hospital for assessment. During this time his physical and mental health have improved. The staff deliver a high standard of care and from my observations are always friendly, polite and professional. From time to time my father

can be demanding but the staff manage any mood swings with good humour.
I live some distance from Market Harborough so it is important that I have confidence that my father is receiving excellent care.
My father is not well enough to take part in many activities so am unable to comment on them.

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Review from D A (Son of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience

My mother was a resident at Peaker Park for about 2 years until her death. During that time she was lovingly cared for by staff who put in the extra effort to ensure her last few months were as comfortable as possible. Particularly at the end, we were impressed with how the staff kept a close watch

on her.

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Review from Jonathan K (Stepson of Resident) published on 28 May 2019
Submitted via Postal Card • Report

Overall Experience

My stepfather and I arrived at Peaker Park on 12th February. My stepfather was terminally ill with lung cancer. Staff all made us very welcome. He received first class care from the outset until his death on 2nd March.
Staff were loving and attentive to him and the family and very understanding to/of

us all, particularly on the day of his death. We always knew he would not be at Peaker Park for very long, but were so pleased with the relationships he built up in the short time he was there.

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Review from Lesley M (Daughter of Resident) published on 4 April 2019
Submitted via Postal Card • Report

Overall Experience

My mother spent her last few months at Peaker Park on the Bowden Unit. The palliative, social care was excellent and the carers and nurses were magnificent with my mother whose mental health was sometimes very challenging, plus her deteriorating head wound needed professional care also, which was catered

for fantastically. The staff are truly caring to the residents and are very kind and thoughtful and treated my mother with the utmost dignity. Finally, after moving from 3 care/nursing homes we found Peaker Park.

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Review from June G (Wife of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience

My husband has received the best possible care since being admitted to Boden Unit. Peaker Park Care Village on 27th August 2018. All of the staff are kind, caring and dedicated to the well being of the residents in their care.

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Review from Susan F (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience

Sadly my mother wasn't in Peaker Park for long as her condition quickly deteriorated. She needed total nursing care. All staff without exception, treated, not only my mother but myself and family members with the utmost respect and consideration. Their loving care for my mother went above and beyond

making memories of my mothers last days comforting.

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Review from A B (Daughter of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience

My Mum has been looked after by the staff as if she were their own.
The home is friendly and welcoming.
The manager's door is always open and she is very responsive.
The residents look happy and visitors are made to feel at home.
Some families are always looking to complain and draw us into debates

about food but the food here is lovely. I often eat with Mum and find the dining experience pleasant. Not all likes can be catered for but the staff try. Mum was in a home before that didn’t offer choice or hot puddings and these offer 2 choices of meal and pudding.
Relatives can come and go whenever they like and the staff are marvellous.

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Review from J R (Daughter of Resident) published on 3 January 2019
Submitted via Postal Card • Report

Overall Experience

The care provided by carers is excellent. There are ongoing issues with meals and laundry that the management seem unable to address and resolve. We do all of the laundry for my mother because detergent used gives her a rash and everything sent to the laundry is lost, even when clearly marked. The laundry

service is not fit for purpose. The food is not good, meal planning is poor and the choices offered are not well thought out (eg doughnuts and custard for dessert, sausages on two days out of three). Menus are not published to residents in advance and we sometimes have difficulty finding foods that are appetising and that my Mother can eat.

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Review from David B (Son of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience

My mother was at Peaker Parker Care Village for two years. Some of the staff there were truly outstanding and staff continuity was pretty good over the period. Her room was large, light and airy. Her main complaint was the food, which she never really enjoyed, despite the menu being varied and the carers

trying to accommodate her preferences. The best thing about the home was the close relationship she developed with her principal carers.

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Review from Pam B (Wife of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience

My husband was at Peaker Park for the last 9 months of his life. He was well looked after, always treated with dignity and respect. The staff are friendly and became like family to us both. Nowhere is perfect and nothing compares to your own home but this was as near as we could get. The staff are key

to the heart of this care home and they made a very difficult time easier.

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Review from D G (Son of Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience

The care my mum received was brilliant, she was treated with dignity and kindness. All staff at Peaker Park do an excellent job, if there was a problem the staff sorted it straight away.

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Review from S A (Daughter of Resident) published on 6 November 2018
Submitted via Website • Report

Overall Experience

Dad was brilliantly cared for here during the last 6 months. His stroke left him with little speech and reduced understanding but the staff showed much patience with him. He seemed very happy and contented. From our observations, his room and clothes were always clean. His meals were served in lovely

surroundings but he could choose to eat in his room if he wanted to. Although he felt unable to join in with activities available, the staff did try to encourage him. Dad has now moved to a care home closer to me but I will always be grateful for the care he received at Peaker Park.

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Review from Mike F (Husband of Resident) published on 31 August 2018
Submitted via Website • Report

Overall Experience

My wife has been a resident at Peaker Park Care Village for 6 months or so now.
Unfortunately she has early onset Alzheimer’s disease and although still mobile requires a lot of assistance with her daily needs.
From the start the staff on the Dingley unit at Peaker Park Care Village have always

been very friendly and caring.
Recently my wife had a fall whilst being showered.
This might not be seen as a positive thing to bring up in a review.
However the genuine concern and care that the staff showed at the time of the incident was heart-warming.
The staff also showed great professionalism in the way they reviewed the incident and came up with corrective actions to help reduce the possibility of such an accident occurring again.
I would have absolutely no hesitation in recommending Peaker Park Care Village to anybody who may be searching for a caring establishment for their loved ones.

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Review from Kevin J (Grandson of Resident) published on 5 June 2018
Submitted via Website • Report

Overall Experience

Just like to say a massive thank you to everyone at Peaker Park for the love and compassion that they showed to my Grandad in his final months. He was made more welcome and loved by the staff than we could have ever of hoped for.
Although this is a very sad time for the family, it has been made so

much easier with the support of Peaker.
All the staff are a massive credit to Peaker Park Care Home.

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Peaker Park Care Village

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Funding & Fees Guide for Peaker Park Care Village

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