Peaker Park Care Village

Trojan Place, Rockingham Road, Market Harborough LE16 7FP
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9.5 127 Reviews
  • Peaker Park Care Village, Market Harborough
Peaker Park Care Village opened the 2nd June 2011. A newly-built and commissioned care village - 137 beds in all, configured in three separate care facilities. The care village is multi-registered to accept clients with many and varied care needs from the age of eighteen years and upwards, to include clients requireing care because of old age, frailty, and/or dementia, a physical or mental disability and/or a sensory impairment. The care village is registered to deliver care to residential/nursing and Continuing Health Care Clients, and also boasts accommodation for clients who wish to retain independence in their own apartment style of accommodation.

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Care Provided by Peaker Park Care Village

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 137 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alison Hartley (Manager)
  • Admission Criteria
    • Residential / Nursing Clients
    • Ages 18+
  • Room Information
    • Single Rooms (137)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Peaker Park Care Village

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,500
    • Self-Funded Residential Dementia Care from £1,500
    • Self-Funded Nursing Care from £1,500
    • Self-Funded Nursing Dementia Care from £1,500
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
    • RESPITE Self-Funded Nursing Care from £1,500
    • RESPITE Self-Funded Nursing Dementia Care from £1,500
  • (these prices are only a guideline, please contact Peaker Park Care Village to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Peaker Park Care Village Reviews (127)

Total of 127, showing 121-127
9.5

Peaker Park Care Village has a Review Score of 9.5 (9.477) out of 10, based on 22 reviews in the last 2 years. Over all time Peaker Park Care Village has 127 reviews.

Overall Experience

  • 95
  • 28
  • 2
  • 1
  • 1

Date Published

127
2
12
22
105

Review from Sheila T (Wife of Resident) published on 9 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was admitted to Peaker Park for nursing care. The atmosphere was pleasant and friendly. The staff were kind and helpful, particularly frequently checking on him during the last few days of his life.

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Review from D C (Resident) published on 18 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank all the staff and members for all their care for my stay at Peaker Park care home.

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Review from B C (Son of Resident) published on 18 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother needed a rest and a care home, stayed at Melody Court. Initial visit before the stay made us feel warm and welcome. Also we have an elderly aunt who stays at the care home, all staff are caring and confident, while visiting at night staff change over always friendly hello or goodnight. Food
at canteen never been a problem, good selection on site hairdresser, good activities and parties. Thank you for all your help making mum feel like her old self in the short time she's been there.

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Review from A P (Relative of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased, cared for our uncle for 2 years. Manager very helpful, staff very good, food superb, accommodation very comfortable, clean, social programme inclusive. 10/10.

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Review from Jan S (Daughter of Resident) published on 8 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Disappointed with the level of care. Beautiful surroundings with wonderful philosophy of care which sadly never materialised. Usual story of well meaning staff but not enough. Poor hand over which worried me and my fears were confirmed. My mother was in for 1 week respite and the deterioration was frightening.
I went to collect her and she was cold. Soaking wet with no pain relief. Required medical intervention for acquired infection. Managers were apologetic but that was all.

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Review from Peter M (Nephew of Resident) published on 20 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was looked after in a really lovely and caring way. The staff couldn't have been kinder. The food and facilities were excellent and I would recommend Peaker Park to anyone looking for a care home.

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Review from Mary J (Daughter of Resident) published on 7 August 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the perfect place for my Mum live. From the moment she arrived she has been well looked after. The carers are friendly and attentive and the management team very helpful and despite it being a large home the manager knows every residents needs.
The build is wonderful and she is well fed
and attended to by the catering staff.
Rooms are lovely.

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Current Review Score: 9.5 (9.477)

Overview of Review Score

The Review Score of 9.5 (9.477) out of 10 for Peaker Park Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.711 for Peaker Park Care Village is calculated as follows: ( (199 Excellents x 5) + (41 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 253 Ratings = 4.711

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.766 Points relating to the number of positive Reviews for Peaker Park Care Village is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 21 Positive Reviews ÷ 27.4 = 0.766

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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