What types of Care is Blossom Fields registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Blossom Fields provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

What are the Facilities & Services at Blossom Fields?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Blossom Fields to the centre of Bristol?

6.3 mile(s) as the crow flies, distance by road may be significantly further.

Blossom Fields care home, 84-86 High Street, Winterbourne, Bristol, South Gloucestershire BS36 1RB

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Review from M N (Wife of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience

Everyone who works at Blossom Fields are so friendly, kind, caring and helpful. The rooms are lovely, spacious and bright with en-suite bathrooms, the communal rooms are bright and very relaxed and there are lots of fun activities to join in with. And on top of that, the food is very good.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. I completely agree with your comments, particularly about my colleagues. They're all so helpful and so much fun. They love what they do and that makes such a difference. Our spacious rooms and our household model make the home feel so much more like home, everyone relaxes and enjoys the day. Thank you again for taking the time to provide your feedback, with my best wishes, Helen.

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Review from B E (Daughter of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience

I am happy with the staff and the care my mother gets on a daily basis. In general, I find everybody helpful and kind. The highlights for her are the arts and crafts activities. These bring her a lot of happiness.

Reply from Helen Jones, CEO at Blossom Fields

Thank you for your review. I am pleased you're happy with the care provided for your mother and you and delighted that the arts and crafts works bring her joy. My colleagues will be delighted to read your review, thank you very much, Helen.

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Review from J H (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience

You hope your parents will always live at home but if a life-changing event occurs and this is not possible, I would definitely recommend Blossom Fields.
Staff are respectful, compassionate, kind and give the time and care needed, which at times have needed flexibility and creativity, to meet individual

needs.
Any questions/queries the family have are listened to, talked through, developing a plan or change of care.
The team of carers are wonderful towards my family member. I can't fault how caring they have been towards my parent, giving peace of mind.
Activities provided are varied to meet everyone's interests and give stimulation.
Meals provided are also varied, presented well, individual dislikes/preferences taken into account. Family members are invited to eat with their relatives which is such an enjoyable experience. Importantly, the food tastes delicious too!
Families are involved, thought about, which is comforting to know when there is an elderly partner still at home.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your comprehensive and very positive review of our lovely home and team at Blossom Fields. When faced with the reality that your parent isn't best served by staying in the family home, it's a very difficult time for everyone. We've got all the time in the world to speak with people in this situation so they may gain comfort in the selection and the process. No one knows how to go about moving into a care home and suddenly you need to know all about it! So do talk to us, my colleagues are experts and genuinely want to help. As for having meals with us, our household model is all about making everyone feel more at home and relaxed. We absolutely love it when families join us for breakfast lunch or supper! And the continuation of family and friends interactions in the resident's new home is central to their well-being. And each resident needs all of us working together to provide the very best care and service. With my best wishes, Helen.

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Review from Tracey B (Daughter of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience

The care home in Winterbourne, High Street is excellent, top marks from me, cared for my dad brilliantly. When I get old I'm definitely going there. You could ask anything and they would see to it. Food, if you didn't want what they were giving you they would go out their way and go and do something

else. Staff were so helpful, the receptionist people in the offices, they went up and beyond for anything you needed, they would help you. Every single member I spoke to at the care home and also witnessed them caring for other members that were in the home, they all had the same treatment, went above and beyond.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. "Above and beyond' is a very apt description of the Blossom team's approach. It's a very happy, warm relaxed home, a very good place to be. Thanks for your comments, my colleagues will be thrilled to read them. Cheers Helen.

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Review from Joy Z (Wife of Resident) published on 14 January 2025
Submitted via Website • Report

Overall Experience

Staff are very friendly and caring.
Management always ready to help with settling the patient.
Access at weekend can be trying when it takes ages for staff to answer the call to open the door.
Food was very good at first, at the beginning of December, but was poor during the Christmas period.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for taking the time to provide us with your views, it is much appreciated. We will investigate the access difficulties and also what happened regarding the food service. My apologies if it wasn't up to standard, food is always important, particularly at Christmas! I am delighted to read your feedback regarding my colleagues. I too find them very helpful and caring, they're a lovely group of people who clearly love what they do. Thanks again for helping us make our service even better. With my best wishes, Helen.

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Review from Ruth W (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience

I have found Blossom Fields to be exemplary in its care of my mum. The staff are always kind and gentle and go out of their way to try to accommodate residents' needs. Mum is never lonely as she loves to sit and listen and watch the staff and other residents as they go about their work and receive visitors

in the lounge. She is frequently taken along to the activity sessions and although she struggles to join in, she is surrounded by laughter and chatter which she loves. Mum is not able to walk but is hoisted into a chair and taken to the lounge daily. This makes her feel included and staff regularly talk to and smile and laugh with Mum as she is with them out there. If I have ever had a concern I have found staff and management willing to listen and try to accommodate in any way they can.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for taking the time to provide us with your views on our service. I am so delighted to read that your mum is living well with us in Blossom. It's a great place to be - because the staff are all so kind and happy and engaging. And, the residents are all really welcoming as well. It's a happy home because of the terrific people who live and work there. My colleagues in Blossom Fields will be delighted to receive your warm feedback, thank you very much, Helen.

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Review from Jane H (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience

I cannot praise all the staff at Blossom Fields enough normally but this Christmas they have all gone above and beyond! From Father Christmas running reception to the nurses and staff dressing in festive attire. My mum looked fabulous and the atmosphere throughout the home was (as always) warm, homely

and considerate.
A difficult time of the year without your loved ones being at home with you but wonderful to know that the care they continue to receive at Blossom is as near to perfect as you could possibly get. Thank you all so very much!

Reply from Helen Jones, CEO at Blossom Fields

Hello, what a lovely response to receive, thank you very much. It has to be a special place when Santa is on reception doesn't it? From our household model to our kind, experienced manager to the warm and caring team, Blossom has it all. They also have a great knack for celebrating which, as you saw, is really evident at Christmas. My colleagues in Blossom Fields will be delighted to read your feedback, thank you very much, Helen.

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Review from Jackie S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience

Dad has been at Blossom Fields for about six weeks so far. The care that he is receiving is excellent. All of the care workers are so lovely and friendly and go out of their way to provide updates on how Dad is doing.
The environment is really nice, clean and well-furnished. The food also looks really

good and care is taken over the presentation.
It's a nice touch that you can hang pictures and photos on the walls to make it more homely.
This was such a difficult decision for us, as far as my dad's care goes, but the management and staff have really helped us and Dad to get used to his new home. As his daughter, it is such a relief to know that he is being looked after so well.

Reply from Helen Jones, CEO at Blossom Fields

Hello, I think making the decision to move your parent into a care home is one of life's most difficult moments. I am really happy to read that we've helped you and your dad settle into Blossom. It does take time for everyone to get used to living in a new place but your dad is welcome, warm and safe with us which means you can enjoy being his daughter knowing his care is being taken care of. My very best wishes to you and your family and of course, your dad. Best wishes, Helen.

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Review from Robert M (Wife of Resident) published on 25 October 2024
Submitted via Website • Report

Overall Experience

After visiting five homes, we were very pleased to be received with a very professional introduction and after six months, my wife has had very good care for her Lewy body dementia. The staff have been exemplary.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for taking the time to provide us with your valuable feedback. I am so delighted to read that your wife is settled in Blossom and enjoying the service and care from my brilliant Blossom colleagues. Our household service model makes the home feel more relaxed and liveable, our manager is both very professional and compassionate and the team works as one to help each resident to have good days. Your kind words will be very gratefully received by us all, thank you.

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Review from D W (Son of Resident) published on 8 October 2024
Submitted via Website • Report

Overall Experience

I cannot rate more highly the professional care, consideration and kindness shown to my dad since his arrival at Blossom Fields. From day one the team have welcomed my father (and me!) into their community, at an exceptionally stressful time. Each and every member of the team has been great, and gone

above and beyond, including the leadership team who have been totally open and supportive. I didn't think that the next stage of Dad's life would bring him much joy, but the exceptionally thoughtful, high quality, very human care of the team has brought a smile back to his face. Thank you team Blossom Fields for all you do for my dad, for me and my family.

Reply from Helen Jones, CEO at Blossom Fields

Oh my word, your comments have really hit home for us all, thank you. Blossom is a lovely place to be because the people make it so special. They are all welcoming, they enjoy family members joining in and there's always laughter and support in Blossom. I am delighted to share this special feedback with the team now. Thank you very much, Helen.

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Review from L M (Daughter of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience

My father was in the care of Blossom Fields for nine months. The level of care, compassion and professionalism was excellent. The staff are very gentle and patient and are on hand at all times. My father loved the food, especially the daily homemade cakes. The manager and her team go continually to

heights of care that I don't believe are normally experienced. I have nothing but praise for those looking after my father and would happily recommend Blossom Fields to anyone nervous about placing their loved ones in care.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your kind and considered review of Blossom Fields. I am so delighted to read your comments on the kindness of the team and the whole team's willingness to do whatever can be done for the much-loved residents. And yes I agree, those homemade cakes, wow! With my thanks for your review and my best wishes for your family, Helen.

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Review from J S (Friend of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience

I visit two friends at Blossom Fields and I am always impressed by how well they are both cared for. Speaking to both of them, they say that the staff are very caring and do everything they can to help them. One friend who is unable to stand on his own has a special alarm fitted under his chair seat

and if he starts to wriggle to the end, the alarm is activated and a nurse comes and checks that he is safe. This has happened several times while I have been visiting. My other friend says that the food is very good and plenty of it!

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for taking the time to provide us with your valuable feedback. It's really helpful to us when we receive feedback from regular visitors who actually witness how the service is working for our residents. My colleagues in Blossom are just delightful. They are warm and happy and genuinely love what they do and it shows. The use of technology to help us support residents' independence safely is something to which we commit because it works well helping staff be in the right place at the right time. The food, oh yes, it's really good at Blossom. My colleagues in the home will be delighted to read your comments, thank you very much, Helen.

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Review from Kate V (Daughter-in-law of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience

I'm very pleased with the care and support Mum has received at Blossom Fields. Unfortunately, she is too ill to join in with activities but the entertainment lady tries hard to include her.
The quality and choices of meals are good for Mum who is a very "picky" eater.
All the staff are very kind

and help her in every way they can.

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Review from Richard P (Son of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience

My mother has vascular dementia and all the staff are flexible and understanding to her changing needs, making every effort to encourage and involve her when she is keen but equally allowing her extended rests at the times she doesn't. The patio and garden areas are an extra dimension to our ability

to have quiet time away from the main areas. Thank you everyone, we really appreciate everything you do.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thanks for taking the time to provide your view. It's really important that families can easily be together in a quiet space, it makes the home feel more like a family home which, of course, is our intent. My colleagues' abilities to identify how a resident is feeling and what will bring them some joy are amazing. Apart from being genuinely the right people for the roles, they do connect with the residents and they absolutely care. My best wishes to your family, thanks for your feedback. Best wishes, Helen.

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Review from June S (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience

I can't find anything we don't like about Blossom. The care and attention to my mum is wonderful. The staff are so caring and helpful. The activities are brilliant, well done to the team, Mum has really responded well to your music and activity sessions e.g, balloon (thank you, to the activity person).

This is both mine and my sister's feelings towards everything you all do for Mum.

Reply from Helen Jones, CEO at Blossom Fields

Thank you for your feedback; we really appreciate you taking the time to tell us your views. I am, of course, delighted to see our wonderful Blossom achieve five stars! Thank you. My colleagues will be absolutely chuffed to bits. It means so much to us when family members tell us we're on the right track, that our care and service are right and that 'our' resident is happy and relaxed. My best wishes to the family, cheers.

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Review from S A (Daughter of Resident) published on 20 June 2024
Submitted via Postal Card • Report

Overall Experience

My mother has been in Blossom Fields since October 2023. Myself and my daughter are very happy with the care and compassion my mother has received since arriving in the nursing home. They are very quick to pick up any medical issues that may require attention, and we are advised immediately.

Reply from Helen Jones, CEO at Blossom Fields

Thank you for your information; it's delightful to read that you're seeing the compassion and commitment of my colleagues in Blossom. I love how the Residents and Team in Blossom all feel so relaxed and comfortable with each other. The team is very capable and they are indeed alert to everyone's wellbeing. It's a really lovely home. Thank you so much for your comments; it's really appreciated.

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Review from Pam P (Daughter of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience

My dad is so beautifully cared for by all the staff. This includes chefs, housekeepers, receptionists as well as the nursing staff and activity coordinator. He feels safe and loved. This gives us peace of mind knowing that all his needs, both emotional and physical, are met. I can then enjoy visiting

him without worrying about his welfare we can just enjoy our time together and be relaxed.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you very much for providing your feedback. I am delighted to read that you're able to relax and enjoy the visits with your dad. That is our absolute goal - to make everyone feel at home and comfortable. Blossom is a great home, it's warm and happy due in no small part to the household model but also, importantly, the fantastic manager and team. Your feedback will delight the entire team, thank you, Helen.

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Review from B R (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

My father has been at Blossom Fields since March 2020 and has received very good care, he is always kept very clean and comfortable and always appears quite happy and content. The staff are obliging and always keen to help with any requests from the family. There are numerous events taking place if

my father wishes to take part or to go into the garden, which is very pleasant. The management team is friendly and helpful, very pleased that there was a place free at Blossom Fields at a difficult time at the start of Covid.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your review. We appreciate it very much when family members tell us their thoughts and experiences, it helps us to keep the service right and improving. The Blossom team is terrific, they're all helpful and positive and they have a terrific manager. We're very lucky to work with this team, all of whom will be thrilled to read your comments. Thank you, Helen.

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Review from Christine G (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

The last place I would put my parents would be a care home, I always said. Push came to shove and I had no choice. Looked at a few care homes and it was a no straight away. Walked into Blossom Fields, Winterbourne and it was a straight yes. Staff are all wonderful and respectful to all patients, food

is good. Showered regularly and always look clean. They have outside entertainers come in to entertain them.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thanks for taking the time to provide your feedback. Your experience absolutely resonated with me. I am so delighted that we felt like the right home straight away. The fact that the home is nice, has the household model in it and is always clean and tidy with great food really contributes to giving you the sense of it being the right home. However, it's the people who make the difference and my colleagues in Blossom are fabulous. They're warm and happy and always take great care with all our residents. We really appreciate you taking the time to share your thoughts. Best wishes, Helen.

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Review from Glenys S (Wife of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience

I chose this nursing home for my husband, who is living with Alzheimer's, because of its homely feel and enthusiasm the manager and her deputy clearly have for the work of the home. They have an open-door policy and are always available to residents, staff and visitors. I have found care to be gentle,

patient and considerate of my husband's needs as an individual and I like the way that everyone working here takes time to chat with residents and help each other out when needed.

Reply from Helen Jones, CEO at Blossom Fields

Hello, thank you for your lovely feedback, it makes such a difference to us all when we read that we are getting things right for you and your husband. We have a great team in Blossom, well led by a lovely manager who genuinely cares. It makes such a difference. Thanks again, Helen.

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Meet the Team (8)

Maggie Dance

Job Title: Registered Manager

Joined: 2022

Maggie joined the care profession in 1997 after having her first child. Having worked previously with horses and in a shoe factory, it was a big career change, but she’s never looked back. Loyal and passionate about caring for others, especially those nearing the latter stages of their lives, she’s committed to helping residents feel completely at home at Blossom Fields through kind and compassionate care. A highlight of her career to date was meeting William and Kate during their tour of the UK to thank carers who had worked through the Covid pandemic.

Jude Brain

Job Title: Deputy Manager

Starting her career in care 30 years ago, Jude is dedicated to promoting people’s independence and helping them to live their best life. She moved into elderly care from hospital work as she wanted to get to know the people she cared for better - and to be a part of their life journey. People’s needs vary – whether it’s lending a hand or providing a lot of assistance, Jude is committed to doing everything she can to help residents, to understand their wants and needs, and to form a strong bond through caring. From acts as simple as making a resident their favourite drink to helping a family through a bereavement, she’s passionate about her work and proud that so many residents and families speak so warmly about the feeling of “home” they experience at Blossom Fields.

Adrian Todoran

Job Title: Clinical Lead

Having trained as a nurse in Romania, Adrian started his career as a care assistant when he came to the UK in 2014.

He joined Blossom Fields in 2016 when he worked his way up to the position of clinical lead. Passionate about delivering outstanding care, he sees the work of a nurse as far more than just a job – rather, a care-centred lifestyle where one thinks like a nurse 24/7.

Rose Sweeting

Job Title: Activities Coordinator

Joined: 2025

Rose has joined Blossom Fields with over six year's experience in the care sector. Moving to the UK just over six months ago from South Africa Rose initially worked in domiciliary care, but she was keen to move into an activities role. Having loved working in activities Rose brings not only experience but also lots of ideas.

Rose has a background in food technology, but after a long successful career she wanted to have a more meaningful role and hasn't looked back since changing careers to the care sector. Rose has really enjoyed getting to know all the Blossom Fields' residents.

Rose's vision for Blossom Fields is to introduce the Namaste approach, as well as broadening the range of activities on offer in the home.

Outside of work Rose loves to walk her German Shepherd Ruby as well spending time with her family including two grown up children.

Raph

Job Title: Administrator

Joined: 2022

After graduating in 2022 from Bournemouth University with a degree in HR Management and Business Raph decided to take some time off, but that didn’t last long, Raph found out about the receptionist position at Blossom Fields and was working there by the end of the year!

Raph’s skills and knowledge led him to become the home’s administrator soon after starting work at Blossom Fields and now he is responsible for The Grove’s administration as well.

Raph finds his role fulfilling and loves working in the care home environment and the values that go with that. Raph works closely with Saba the Blossom Fields’ receptionist to keep the two busy homes in order.

In his free time, Raph enjoys spending time with family and friends and loves being outdoors. Raph greatly enjoys visiting historical sites, history has been a personal passion for as long as he can remember.

Saba

Job Title: Receptionist

Joined: 2023

Saba is the friendly face who welcomes you to Blossom Fields. Saba is the receptionist for the home as well as providing administration support. Saba’s experience is a great asset to the home, she is very efficient which is needed in the busy care home environment.

Saba is currently studying for a postgraduate degree in Computer Science, specialising in software engineering.

This is not Saba’s first-degree path, she began her career in the telecom sector, then graduated in Computer Science, before pursuing a postgraduate degree in Technology Management. This programme started as a master’s degree and eventually led to a PhD, with Saba having her papers published.

Saba took a career break to spend time with her family and still cherishes those special times. When Saba has free time, she is an avid reader including journals and articles from renowned publications, as well as loving cooking and baking.

Amanda Porcel

Job Title: Regional Manager - Western Region

Joined: 2015

Amanda brings 40 years of working experience in social care to her role as Regional Manager for the Western Region of Allegra Care. Amanda has Registered as a Manager at both Olive Tree House and Rose Garden since they opened over 8 years ago. Very much a people person, she’s dedicated to helping others and passionate about elderly care and the difference it can make to people’s quality of life. From training and mentoring colleagues to building strong working relationships with healthcare professionals in the local community, it’s a positive outlook that also benefits her working relationships.

Catherine Crawshaw

Job Title: Regional Resident Liaison Manager – Western Region

Joined: 2024

Catherine has worked in sales and marketing her whole career, after graduating with a degree in Textile Management she worked in Corporate Workwear for many years. Catherine’s first role in the care sector was working with a disability charity that ran nursing homes and enablement projects for young adults. While her two children were younger, she joined her husband in his estate agency, but was delighted to return to the care sector in 2020 and now cannot imagine doing anything else.

Catherine’s role with Allegra is to support residents and their families as they explore care options. Working with the teams in the individual homes she ensures that during every stage from initial enquiry through to moving in with us every question is answered, and we offer the reassurance needed for the next chapter in our resident’s life. It is important for our residents to remain part of the community in which will have lived for years, often all their lives, so the other part of this role is connecting with local community groups, charities and organisations.

Catherine has said that working for Allegra with their groundbreaking household model means we are offering a home with compassion and care whilst ensuring residents are retaining their independence and quality of life.

Out of work, Catherine enjoys baking, gardening and walking the family Labrador. The children are older now, but still keep her busy!

Blossom Fields

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Blossom Fields Reviews (36)

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Care Quality Commission (CQC) Rating

Overall
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