Middleton Grove

Portland House, 11 Portland Road, Hove BN3 5DR
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9.8 55 Reviews
  • Middleton Grove, Hove
Middleton Grove blends historical premises and modern decor with first class care and easy access to the Hove seafront. Each bedroom has been thoughtfully furnished and residents can personalise their rooms to create a home from home.

The care team at Middleton Grove care for each resident according to their unique needs in a respectful and gentle manner with the aim to preserve their independence as much as possible.

Middleton Grove tailors the menu and mealtimes to each resident's individual dietary requirements and preferences.

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Care Provided by Middleton Grove

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Middleton Grove Ltd
  • Person in charge
  • May Legaspi and Ivy Roc (Managers)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012
    • Number of floors: 4

Funding & Fees Guide for Middleton Grove

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,400
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Fees are dependant on a full needs assessment.
  • (these prices are only a guideline, please contact Middleton Grove to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Flexible visiting


  • Parking

  • On street parking


Middleton Grove Reviews (55)

Total of 55, showing 41-55
9.8

Middleton Grove has a Review Score of 9.8 (9.768) out of 10, based on 34 reviews in the last 2 years. Over all time Middleton Grove has 55 reviews.

Overall Experience

  • 38
  • 15
  • 2
  • 0
  • 0

Date Published

55
6
13
34
21

Review from Patrick W (Brother of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and very caring and considerate staff.
Always keep you informed of the condition of your loved one.

Reply from Nazir Manju, Owner/Director at Middleton Grove

Thank you very much for the positive review and ratings.


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Review from Michael S (Next of Kin) published on 8 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the standard of care delivered by all the team at Middleton Grove. The activities offered to keep residents engaging is excellent, my friend loves the visits from different animals, the sheep was a particular favourite. At the time of writing this review l am not able
to visit because of Coronavirus. I would like to thank the team for keeping me informed on how my friend is and for their efforts in shielding all the residents from this virus.

Reply from Nasir Manji, Owner/Director at Middleton Grove

Thank you for your review Michael and also for your kind words.


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Review from Gakleen G (Friend of Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Middleton Grove is very clean and presentable. Nurses and care assistants are very kind and helpful.

Reply from NAZIR MANJI, Owner/Director at Middleton Grove

Thank you so much for your 5 Stars all around, Gakleen.


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Review from L F (Wife of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is very good. Staff are very patient and caring.

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Review from Cassie H (Daughter of Resident) published on 3 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been great since the Coronavirus outbreak, kind and supportive and offering online video calling app.

Reply from Nazie Manji, Owner/Director at Middleton Grove

Thank you, Cassie, for your review. It is certainly challenging times and we are doing our level best to keep families connected.


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Review from J K (Daughter of Resident) published on 31 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and keep me informed of my dad's health. I feel he is being well looked after.

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Review from Daniel M (Son of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's early days as Mum has only in the home for 2 weeks, but all seems well the home seems to run well.

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Review from J R (Friend of Resident) published on 4 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fantastic caring staff.

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Review from S R (Friend of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Great staff. Nothing too much trouble.

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Review from G B (Next of Kin) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my view everything is satisfactory - since my uncle has been here, he has been well looked after.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your review and kind comments.


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Review from Derek V (Partner of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are brilliant, I have no worries regarding care, well run.

Reply from NAZIR MANJI, Owner/Director at Middleton Grove

Thank you for your kind words Derek. I will make sure that they are passed on to the team.


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Review from J C (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think Middleton Grove is overall a good nursing home providing reasonable personal care and excellent food. However, I would like to say that there are not enough staff on each floor (only 2). If they are caring for a person then the other residents are unwatched in the lounge.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your comments JC.
We have discussed the issues you have brought forward.


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Review from Susan V (Daughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When you go to home everybody is very friendly. The building inside is very comfortable and well maintained. My mum's bedroom is very sunny and inviting. Guests are very welcome.

Reply from Nazir Mamji, Owner/Director at Middleton Grove

Thank you for your review and kind comments Susan.


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Review from G B (Friend of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has not been able to take part in many activities or to eat solid foods. The staff are very kind and he is very well looked after. Visitors are made very welcome too. My experience with homes has been mixed but I cannot fault Middleton Grove during the 18 months I have visited regularly.

Reply from Nazir Manji, Owner/Director at Middleton Grove

Thank you for your kind words. I will make sure that these are passed on to the team at Middleton Grove.


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Review from Jane G (Daughter of Resident) published on 11 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is 99 recently moved into the home. I can’t fault the care and attention that she is receiving from all the staff. Her room is a bit small but she will be moved to a larger room when one becomes available. The food is excellent and she enjoys it. All in all this is a wonderful care home
for her where they are looking after all her needs.

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Current Review Score: 9.8 (9.768)

Overview of Review Score

The Review Score of 9.8 (9.768) out of 10 for Middleton Grove is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Middleton Grove is calculated as follows: ( (314 Excellents x 5) + (88 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 405 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Middleton Grove is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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