Alma Court Dementia Care Home - Avery Healthcare

2 Heath Way, Heath Hayes, Cannock WS11 7AD
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9.6 85 Reviews
  • Alma Court Dementia Care Home - Avery Healthcare, Cannock
Alma Court is a dementia care home in Heath Hayes, Cannock. The home also offers short-term respite care.

A compassionate and kind team provide high quality care and support, enabling people to live fulfilling and happy lives in a place where they feel safe and respected.

The care home happily accommodates couples and companions who wish to remain together as they continue their care journey and make new memories side by side.

Alma Court's focus is placed on good quality nutritious food, which is cooked from fresh by a dedicated team, who enjoy catering for birthdays and special events.

A wide variety of activities from exercise classes, pet therapy, to craft classes and visiting the local countryside keeps residents involved and active.

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Care Provided by Alma Court Dementia Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 67 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Rachel Hammond (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (67)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Alma Court Dementia Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,300
    • Self-Funded Nursing Care from £1,300
    • Self-Funded Nursing Dementia Care from £1,300
  • (these prices are only a guideline, please contact Alma Court Dementia Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Alma Court Dementia Care Home - Avery Healthcare Reviews (85)

Total of 85, showing 81-85
9.6

Alma Court Dementia Care Home - Avery Healthcare has a Review Score of 9.6 (9.584) out of 10, based on 11 reviews in the last 2 years. Over all time Alma Court Dementia Care Home - Avery Healthcare has 85 reviews.

Overall Experience

  • 62
  • 20
  • 2
  • 0
  • 1

Date Published

85
0
3
11
74

Review from J F (Partner of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always very friendly and welcoming. I am confident my relative is in safe and caring hand. The home is always clean and it seems to be professionally run.

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Review from Anthony P (Husband of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Regular staff are kind and caring and work hard to try and keep residents happy and content.
Unfortunately, the home is let down by laundry as labelled clothing is frequently lost. Catering meals have deteriorated in quality over the last year and are served up lukewarm at best. Managerial staff persist
in blocking disabled parking spaces all the working day, despite requests not to do so.

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Review from Doreen M (Wife of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in 4 previous care homes, the care in Alma Court is brilliant. This care is first class, the staff on my husbands unit are excellent. Nothing is ever too much for them. They undergo training updates regularly.

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Review from Jeanette D (Daughter of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is excellent. All staff are polite, courteous and professional. The management are approachable with an open door policy - any concerns are usually dealt with. The meals are nutritious and all rooms are very clean and tidy, sometimes wardrobes could be tidier. Overall I am very happy with the
care. I think that the plates etc should not be white or breakable or heavy as I have witnessed then being thrown- this is dangerous for staff and service users.

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Review from Martin John A (Son of Resident) published on 4 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 18 months and three previous placements in residential care, I am pleased to say that my father has settled in Alma Court Nursing Home his general condition has improved with the level of care and support from all members of staff. Management and staff are well trained and experienced, always
approachable and have time to spend with the residents to help them maintain their optimum level of dependence and dignity.

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Current Review Score: 9.6 (9.584)

Overview of Review Score

The Review Score of 9.6 (9.584) out of 10 for Alma Court Dementia Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.763 for Alma Court Dementia Care Home - Avery Healthcare is calculated as follows: ( (105 Excellents x 5) + (21 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 131 Ratings = 4.763

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.821 Points relating to the number of positive Reviews for Alma Court Dementia Care Home - Avery Healthcare is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 67 registered maximum number of service users is 13.4. 11 Positive Reviews ÷ 13.4 = 0.821

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Nov 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (1)

Simon

Simon Dixey

Job Title: Home Manager

Joined: 2015

Hi, my name is Simon, and I am delighted to be the home manager here at Alma Court.


I Joined the Alma Court Family in 2015 and have over 24 years of experience in the healthcare sector.
I first joined Alma Court as a Registered Nurse and have progressed within the company, proudly becoming the registered manager in 2020.


I would describe myself as someone who is kind and caring, who is hard working and has a positive attitude. In my spare time, I love spending time with my family, and watching movies and have recently started jogging.
I am proud of my career and the positive difference I have made in the lives of others and I look forward to welcoming you to our home.