Wood Hill Grange Care Home

526 Grimesthorpe Road, Sheffield S4 8LE
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9.0 31 Reviews
  • Wood Hill Grange Care Home, Sheffield
Wood Hill Grange is located in Sheffield and provides modern, purpose-built facilities for people who require care and support.

The care home first opened in April 2011. It offers residents access to a team of skilled and professional staff, modern facilities and person-centred care and support.

Customers receive person-centred care, carefully designed around their individual residential, nursing, dementia, palliative and respite care needs. The centre has a team of dedicated nursing and healthcare staff who are committed to providing high-quality care.

Bedrooms are spacious with en-suite facilities and have access to communal living and dining areas, enhancing the sense of community at the centre. The home offers a varied social calendar for customers including bespoke social and pamper packages.

Wood Hill Grange welcomes regular customer feedback to enhance it's services and facilities and considers its customers partners in care.

For more information about Wood Hill Grange's services, events and to view their newsletters, please visit their website.

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Care Provided by Wood Hill Grange Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 75 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Caroline Hutton (Manager)
  • Admission Criteria
    • All referrals welcome.
    • Ages from 18 to 99
  • Room Information
    • Single Rooms (75)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (75)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 3

Funding & Fees Guide for Wood Hill Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,250
    • RESPITE Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Nursing Care from £1,250
    • RESPITE Self-Funded Nursing Dementia Care from £1,250

  • For all fee enquiries, please contact the home who will be more than happy to go through this with you
  • (these prices are only a guideline, please contact Wood Hill Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at all times. If there is a preferred time visitors would like to visit and meet with the senior management team, please make an appointment with the administrator who would be happy to help.


  • Parking

  • Free Visitor Parking is available to the rear of the property. Please refrain from parking on the road where possible.


Wood Hill Grange Care Home Reviews (31)

Total of 31, showing 21-31
9.0

Wood Hill Grange Care Home has a Review Score of 9.0 (8.995) out of 10, based on 11 reviews in the last 2 years. Over all time Wood Hill Grange Care Home has 31 reviews.

Overall Experience

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  • 13
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Date Published

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Review from D M (Daughter of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have been here a week after a challenging six weeks. The care provided to Dad has been excellent. The staff have been kind, supportive but encouraging him to do things for himself. I was anxious about him being in a care setting but have been pleasantly surprised, but this is mainly down to your
staff. The facilities are good the rooms are a bit bare but the cleanliness is good. Can't comment on the activities as I haven't seen them.

Reply from Rhona McRobbie, Executive Assistant at Wood Hill Grange Care Home

Thank you for your review. We will be sure to pass your kind words on to our staff team.
We would like to improve your father's experience at Wood Hill Grange.
We would like to invite you to a meeting at a mutually convenient date to discuss how we can deliver a 5-star experience in all areas.
If you are interested in chatting to us please can you contact us on complaints@horizoncare.org
Kind Regards, Horizon Care


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Review from D S (Daughter of Resident) published on 13 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum settled well and feels at home. Staff are very friendly and helpful. Mums bedroom is fine and the meals are ok.

Reply from Rhona McRobbie, Executive Assistant at Wood Hill Grange Care Home

Thank you for your review. We will be sure to pass your kind words on to our staff team.
We would like to invite you to improve your mother's experience at Wood Hill Grange.
We would like to invite you to a meeting at a mutually convenient date to discuss how we can deliver a 5-star experience.
If you are interested in chatting to us please can you contact us on complaints@horizoncare.org
Kind Regards, Horizon Care


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Review from B B (Daughter of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received a warm welcome on arrival from hospital, and has had excellent care throughout her stay for assessment. I cannot praise all the staff highly enough.

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Review from Ian J (Son of Resident) published on 6 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad was in Wood Hill Grange for around 4 months. The care for Dad was excellent. Where there needs to be improvement is with the activities that the residents do not see, such as billing for the residents' care and provision of a welcome pack to the residents' families.

Reply from Rachel Higginbottom, Director at Wood Hill Grange Care Home

Thank you for bringing our attention to your positive feedback about the care of your father. We will be sure to share them with the team.
We are sorry that you are not happy with the activity and finance service provided at Wood Hill Grange.
We pride ourselves on supporting our clients to live independently with as much or as little support as is their preference. We also prioritise a full and meaningful lifestyle and therapy plan.
Nonetheless, we take these type of concerns seriously and we would like to investigate your concerns. Please, can you share your contact details with us so that we can contact you directly.


The email you can contact us on is complaints@horizoncare.org
Alternatively, you can call us on 01909 517737 and ask to speak to the complaints team.
Yours sincerely,
Horizon Care


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Review from M D (Daughter of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum's care has been outstanding, the staff have looked after my Mum with dignity and treated her like a family member. They got her to ear regular meals and she's put weight on. She's happier than we've seen her in a long time, the staff got Mum to join in activities on a daily basis and me and my
brother have seen a vast difference in her well being and moods. I can't put into words how grateful we are.

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Review from P J (Son of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mum came, she has come on in leaps and bounds. The care and support she is receiving is amazing. Staff are more than fantastic, the care and support is beyond expectations. Mum has put weight on, made new friends and eating properly. Her speech has now improved, her general moods and outlook on
things have massively improved. This is due to the great care and support she is receiving. Couldn't recommend this place enough, I would highly recommend.

Reply from Rachel Higginbottom, Director at Wood Hill Grange Care Home

Thank you for sharing your feedback. We will be sure to pass your comments on to our wonderful team!


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Review from J H (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was well looked after the four weeks she was in Wood Hill Grange. I cannot fault the overall experience.

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Review from A W (Wife of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a good, much-improved care home. The new management team, which has been in place since early this year, has worked very hard to improve several issues and the changes are noticeable and pleasing. The team are approachable and friendly and intent of improving standards. Long may this continue.
My
markings are all "good". On principle, I rarely use "excellent". The latter is a quality towards which we should always be striving and not allowing complacency to creep in and management certainly seems to be doing that at Wood Hill Grange.

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Review from S P (Relative of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was moved to Wood Hill Grange in January as the previous care home could no longer cope. We were understandably worried that the move would be problematic. On the contrary, the staff ensured that our relative settled in quickly and happily. We are delighted for all concerned. Thank you.

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Review from Janet B (Daughter of Resident) published on 22 November 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Woodhill Grange are very caring and understanding, nothing is too much trouble. The establishment is very clean and tidy. The quality of food on offer is excellent.

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Review from Richard M (Cousin of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is modern, bright and spotless. The staff are friendly and cheerful and go to considerable lengths to help the residents.
Training looks to be good, I have ten years experience in the sector. The food is good and wholesome with choices available. Each resident has a named key worker which
works well in terms of clothing, medication enquiries and the social care which each resident has. Staff are good at dealing with my cousin's Parkinson's and are aware of his difficulties/mood swings. Management is approachable and friendly and very keen to see residents as individuals but part of the community at Wood Hill Grange Care Home.

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Current Review Score: 9.0 (8.995)

Overview of Review Score

The Review Score of 9.0 (8.995) out of 10 for Wood Hill Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.328 for Wood Hill Grange Care Home is calculated as follows: ( (60 Excellents x 5) + (53 Goods x 4) + (12 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 128 Ratings = 4.328

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.667 Points relating to the number of positive Reviews for Wood Hill Grange Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15. 10 Positive Reviews ÷ 15 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (3)

Andrew

Andrew Selwood

Job Title: Manager

Joined: 2023

Andrew is the manager at Woodhill Grange. He has worked in the care industry for over 10 years. He has a passion for providing high quality care and ensuring this is delivered with kindness and compassion. Andrew is very proud of his team and is central to the smooth and efficient running of the home.


Andrew is always on hand to answer any questions you have and always works diligently and professionally.


Angela

Angela Tankard

Job Title: Deputy Manager

Joined: 2011

Deputy Manager at Wood Hill Grange currently undertaking my Level 5 Management qualification. Please get in touch and I will be happy to assist with any queries you may have.


Angela and her team are there for you and your loved ones every step of the way to help and will do all they can to put our residents and their families at ease. The most important thing is that they are happy.


Lisa

Lisa Howard

Job Title: Administrator

Joined: 2019

I am Lisa the Administrator at Wood Hill Grange. if you have any queries or wish to book in for a show around or have a talk over with staff about our facilities please get in touch with me and I will be happy to assist you.