Hatfield House

Crooks Broom Avenue, Hatfield, Doncaster DN7 6JQ
Submit a Review
9.9 70 Reviews
  • Hatfield House, Doncaster
Anchor’s Hatfield House in Hatfield near Doncaster is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents.

Finished to a high standard and built with the care of its residents in mind, the home offers a wide range of facilities combined with the latest technology. Each room is single and has an en-suite wet room.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provides dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

Show Hatfield House on the Map

Care Provided by Hatfield House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Tanya Burnett (Manager)
  • Admission Criteria
    • Please contact Hatfield House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (49)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hatfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,060
    • Self-Funded Residential Dementia Care from £1,060
    • RESPITE Self-Funded Residential Care from £1,060
    • RESPITE Self-Funded Residential Dementia Care from £1,060

  • Colleagues at Hatfield House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hatfield House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Hatfield House.


  • Parking

  • Onsite parking is available, including disabled spaces.


Hatfield House Reviews (70)

Total of 70, showing 21-40
9.9

Hatfield House has a Review Score of 9.9 (9.939) out of 10, based on 22 reviews in the last 2 years. Over all time Hatfield House has 70 reviews.

Overall Experience

  • 60
  • 9
  • 0
  • 0
  • 1

Date Published

70
10
15
22
48

Review from J P (Niece of Resident) published on 10 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit my uncle I know that I will be met by friendly and caring staff, nothing is ever too much trouble. After years of visiting family in care homes, this one is by far the best. I always leave with peace of mind.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M C (Daughter of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Hatfield House four months ago and settled in very quickly. She is very happy and adores the staff, telling me that they all spoil her rotten! They are extremely thoughtful, considerate, patient and attentive to her. The home is kept immaculately clean, all the time and Mum really enjoys
the delicious food, there is always a choice at meal times, so she can for something she really likes. It is such a huge relief for me to know that she is so happy and well cared for by such kind and wonderful staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne C (Friend of Resident) published on 8 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well-run with lovely caring staff. The food and snacks are always available to enjoy. It always appears calm in communal areas, all service users look nicely dressed with nice hair, men shaved and footwear always visible on their feet. The home is lovely and clean, bright in all communal
areas with large windows to enjoy the views.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T B (Son-in-law of Resident) published on 27 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are excellent, the meals have plenty of variety. the rooms are always clean and tidy. The activities are excellent.
I cannot fault this care home in any way. A pleasant atmosphere with caring staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rosemary T (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has only recently moved into the home. I was very impressed with how welcoming it was. The staff were very attentive, and obviously, the home is run very efficiently. Everyone I came across, carers and residents alike, seemed happy and contented. Obviously, this is very early to be making an assessment,
but I can say I was very satisfied and reassured by what I saw and experienced.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S Y (Nephew of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than pleased with care and attention given to my uncle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J Y (Niece of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than pleased with the care and attention given to my uncle who has settled in very well. We were worried he would not accept care home life but with he dedication of this staff of this home we can she how he has changed to being comfortable with his situation. He never complains about the
food or facilities. We feel relief that he has fitted in. If we have any concerns the staff deal with it promptly and he looks so well. We can see the care he receives. The home and rooms are always clean and fresh looking. Well done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Niece of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, lovely home. Residents well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Chris W (Son of Resident) published on 19 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and tidy and smells fresh. All the staff are warm and welcoming. All staff take real pride in caring for the residents and can't do enough for them or visitors. One of the best care homes I have seen, keep up the high standards.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sidney W (Wife of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found all staff helpful and understanding. Maybe more activities for residents who are able but due to Covid, I understand this is likely a problem.
I have witnessed the staff being busy and concerned regarding residents.
Lots of admiration and gratitude to all staff at Hatfield House.

Reply from Tanya Burnett, Manager at Hatfield House

Thank you for taking the time to review Hatfield House and we are pleased that you rate our care/support as excellent. We've increased our activities and offer daily, weekly and monthly activities which are arranged with our resident’s input. We encourage our residents to take part but we respect their wishes if they do not wish to do so.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robert D (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best home I have been to, it's clean. modern rooms with showers and toilet. Rooms opening out into the gardens, all the staff are helpful and nothing is too much trouble. Mum is happy with food and her care. Thanks to all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mick W (Husband of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hatfield House is not the cheapest it is not the dearest but it is the best place you can go to. It is very, very good. My wife has been there for three years. I haven't had any complaints of anything it's very clean, smells very nice. All the staff are very good. I give it 10 out of 10.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joanne A (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is so looked after. The girls are amazing and work their bums off. They all deserve a pay rise!
Brilliant home, It's the first one Mum felt safe in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jackie P (Niece of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are always friendly and welcoming and ready to help with any requests. The home has a nice atmosphere. My aunt enjoys the chats with her carers. Overall a very well run home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N L (Son of Resident) published on 25 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is a fantastic place to be looked after, always clean, warm and all staff are very helpful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael C (Grandson of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management are knowledgeable and friendly. Always welcoming and happy mood. Residents are well cared for and made to feel valued.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found staff to be very helpful and have given my father excellent care at all times. The home is always clean and welcoming. My father has always been happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M G (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident in Hatfield House for the past two years. She is always treated with the utmost care and respect. She is always looking smart and well presented. She eats well and is settled here. I would recommend Hatfield House to anyone looking for care in the area.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Son-in-law of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are pleasant and helpful. Always clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A M (Daughter of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found that since the current manager has been at Hatfield House the standards of care and communications have greatly improved. They always provide a caring environment with the staff continually providing regular updates on one's relatives even during the current pandemic.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Hatfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Hatfield House is calculated as follows: ( (255 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 262 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hatfield House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hatfield House directly for more details.


Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet