Hatfield House

Crooks Broom Avenue, Hatfield, Doncaster DN7 6JQ
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9.9 70 Reviews
  • Hatfield House, Doncaster
Anchor’s Hatfield House in Hatfield near Doncaster is a purpose-built care home, providing quality care and facilities within a comfortable and relaxing environment. The home continues to welcome new residents.

Finished to a high standard and built with the care of its residents in mind, the home offers a wide range of facilities combined with the latest technology. Each room is single and has an en-suite wet room.

The home provides residential care which is personally tailored to meet the individual needs of customers and enhance their quality of life.

The care team works with customers and their loved ones to create detailed care plans to ensure each individual’s health and care needs are continually met. Anchor provides dementia care and provides on-going training to care staff to ensure their approach always reflects best practice.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

The group reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customer’s expectations.

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Care Provided by Hatfield House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Tanya Burnett (Manager)
  • Admission Criteria
    • Please contact Hatfield House directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (49)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Hatfield House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,060
    • Self-Funded Residential Dementia Care from £1,060
    • RESPITE Self-Funded Residential Care from £1,060
    • RESPITE Self-Funded Residential Dementia Care from £1,060

  • Colleagues at Hatfield House will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Hatfield House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Hatfield House.


  • Parking

  • Onsite parking is available, including disabled spaces.


Hatfield House Reviews (70)

Total of 70, showing 61-70
9.9

Hatfield House has a Review Score of 9.9 (9.939) out of 10, based on 22 reviews in the last 2 years. Over all time Hatfield House has 70 reviews.

Overall Experience

  • 60
  • 9
  • 0
  • 0
  • 1

Date Published

70
10
15
22
48

Review from A P (Son of Resident) published on 24 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the staff to be very attentive. All know who Mum was and where she is at any time. We have been kept well informed of any incidents, however trivial.

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Review from J L (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home provides good care and pleasant staff. The meals are good and presented well. The carers are easy to approach if any problems arise.

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Review from I L (Daughter of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Hartfield House for five years and has received excellent care. The environment is very clean and the staff keep you informed with health and well-being issues. The carers go above and above to what is required and treat the resident with respect and dignity.

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Review from H C (Friend of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff, kind and supportive to residents.
Extremely clean - Excellent.

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Review from P C (Friend of Resident) published on 12 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hatfield House is the best residential home that I have ever been in. I was a nurse for over 25-years and have worked in several homes.
It has a 'hotel' feel about it. Fantastic staff, great food and wonderful outings. My friend is a resident and is very happy there. I would not hesitate to recommend
it.

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Review from P D (Son of Resident) published on 9 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father is happy in the care home we feel comfortable with the care he receives.

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Review from Roger (Son of Resident) published on 21 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my Mother was in Hatfield House for only a short time, I cannot praise too highly the treatment she received, and especially the loving care and attention during her final days. At all times she was treated with love dignity and respect. Many thanks to all the staff from the family.

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Review from Eric L (Husband of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was transferred to Hatfield House last December, after a short stay in hospital. Her treatment in Hatfield House has been exemplary.
All the caring staff have treated her with courtesy, kindness and efficiency at all times. I am lost in admiration at the cheerfulness with which they tackle
the many challenges which arise in dealing with people who are experiencing a wide range of difficulties. It is a great comfort to me to know that my wife is in such good hands.

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Review from A D (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Throughout my mum's residency at Hatfield House, I wish to say a huge 'Thank you' to certain staff in particular. The resident hairdresser is irreplaceable. She constantly shows patience, respect and superb good humour, knowing all the residents so well as she has been working here the whole time my
mum has been a resident (5 yrs). Also, a special mention please to several other carers who took special care of mum during the three paramedic phone call outs in Dec 2017. Thank you all.

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Review from S (Daughter of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has now been a resident in Hayfield House for two years and having had previous experience with other residential homes, my sister and I have been very satisfied with the care she receives there on the whole. We are always greeted by staff in a very friendly manner and we feel we are able
to discuss and issues we have with them. My mother , her room and the home in general is kept clean and is a pleasant atmosphere occasionally lack of staff has been a concern as the lack of activities.

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Current Review Score: 9.9 (9.939)

Overview of Review Score

The Review Score of 9.9 (9.939) out of 10 for Hatfield House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.939 for Hatfield House is calculated as follows: ( (255 Excellents x 5) + (2 Goods x 4) + (3 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 262 Ratings = 4.939

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hatfield House is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Hatfield House directly for more details.


Awards / Recognitions (2)

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