Cherry Garth

Orchard Way, Holmer Green, High Wycombe HP15 6RF
Submit a Review
9.6 48 Reviews
  • Cherry Garth, High Wycombe
Cherry Garth is a cosy and welcoming home providing expert residential and dementia care in Holmer Green. The kind and enthusiastic care team take the time to get to know each resident and build meaningful relationships with them.

The home is split across four ‘houses’, encouraging a sense of community within each one and helping friendships naturally develop. The layout has been designed to support and enable a person living with dementia by including ‘features’ to help them navigate and enjoy the home.

There is a beautiful enclosed garden with its own potting shed and workshop for residents to enjoy at their leisure. A lively and varied activities schedule is also on offer, including a regular cookery club, which is ideal for helping residents to enjoy an active and healthy lifestyle.

Show Cherry Garth on the Map

Care Provided by Cherry Garth

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Francisco Paes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cherry Garth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,292
    • Self-Funded Residential Dementia Care from £1,409
    • RESPITE Self-Funded Residential Care from £1,486
    • RESPITE Self-Funded Residential Dementia Care from £1,621

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Cherry Garth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cherry Garth Reviews (48)

Total of 48, showing 1-20
9.6

Cherry Garth has a Review Score of 9.6 (9.561) out of 10, based on 11 reviews in the last 2 years. Over all time Cherry Garth has 48 reviews.

Overall Experience

  • 35
  • 13
  • 0
  • 0
  • 0

Date Published

48
5
10
11
37

Review from David H (Son of Resident) published on 16 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Garth used to offer a day care service that we utilised for my mother who was struggling with early stage dementia. I was impressed with the support and care the staff provided, so when Covid struck the difficult decision when to move my mother to full time care, was actually an easy decision.
Building
wise, Cherry Garth is a modern well laid out, maintained, social building but above all what really matters is the care offered.
The carers are excellent, attentive, empathetic, understanding and compassionate.
Each resident is assigned to a main carer but all carers assist all residents on the wing.
The carers are a credit to the Freemantle Trust.
Over the years my mum was at Cherry Garth, I knew she was in the best place to meet her changing needs.
Mum past on in November, the team were there not only supporting mum, but also myself through this difficult time.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you very much for your 5 star review. Our condolences are with you and your family. We are so glad that you found Cherry Garth the best place for your mother to be.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynne S (Daughter of Resident) published on 22 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The caring staff at Cherry Garth have helped my mum settle in really well. Nothing has been too much trouble. They have also cared for us as a family as we have adjusted to mum's new situation. My dad has also been cared for when he is able to visit and we all enjoy our visits with mum and the other
residents she has got to know.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for leaving us a review. We are glad that your mum is settled at Cherry Garth and that you as a family are happy as well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karim L (Daughter of Resident) published on 16 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff provide an excellent level of care, being attentive, patient and kind. A good range of activities. Organised timing and frequency of changing the bedding, laundry and medication could be helpful to create less anxiety for the resident. Very good at trying to cater to everybody's individual needs.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for taking the time to write a review. We are so glad that you appreciate our attention to detail and residents individual needs.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Sister of Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Chery Garth is a wonderful care home. The staff are first class. The carers make every thing delightful, their care and compassion shines through in all they do. The management team ensure all works well throughout the premises, gardens and at the administration level. I am very pleased with them all.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for taking the time to leave us a review. We are so glad that you find Cherry Garth a wonderful care home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Karen H (Granddaughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Constantly taking the time to offer, considerate, caring and dignified care. Despite several changes of management in recent months, the overall experience is a positive one. The open door policy is perfect, allowing you to visit at anytime. I have always found Cherry Garth to be a clam, welcoming environment.
Many members of staff go above and beyond - thank you.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for taking the time to leave us a review. We are so glad that you find Cherry Garth calm and welcoming.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G C (Son of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Cherry Garth for two months. She is very happy and always tells me that the staff are very kind to her. The management team were very helpful during the transition phase of moving into the home and helped both my mum and her family to adapt to the change with a lot of professional
help and advice.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for your review. We are glad that your mother is happy at Cherry Garth and that the team are so helpful.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe C (Daughter-in-law of Resident) published on 13 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law (91) says she is happy at Cherry Garth. She has lived there for about two months now, after multiple falls, also having stated very clearly she would NEVER move from her own house! The staff are patient, caring, and professional. She feels safe. The food is traditional type food enjoyed
by the elderly. It is plentiful and there is choice. Oh and unlimited and frequent tea and biscuits! There are daily activities such as gentle exercise, bingo, singing, dominoes, and visits from local nursery. In terms of decor, I would describe the home as 'no frills', but the rooms are a decent size with huge en-suite bathrooms. The gardens are beautiful, and accessible. The management are working to improve communication channels with families and build up the key worker set-up. I would recommend this home.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for taking the time to write a review. We are very glad that your mother-in-law is happy and feels safe at Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gillian A (Daughter of Resident) published on 12 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We find the staff extremely caring, very kind, and attentive to my mother's needs.
The administration needs a little work. We are very satisfied with the standard of care provided by the staff and are happy to overlook the occasional glitch in administration.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for your review, G A. We take all of your comments on board and are glad that you are very satisfied.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M T (Son of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mum has been at Cherry Garth for around 8 months now and seems very happy there. She has a lovely modern room with ensuite facilities which is regularly cleaned and kept tidy. Also on her wing is a spacious lounge with a television and comfortable wing-back chairs there is also a kitchen/dining
room with tea-making facilities for when you visit. It has a lovely garden for her to sit out in and also has a hairdresser and coffee shop on site. There are daily events to suit most people such as quizzes, singing, etc The most important thing is the care which she receives which has been brilliant every member of staff I have met has always been lovely and kind to my mum. As you can imagine looking after older people does have its challenges but they always inform me of even the smallest of problems. Finally, I would like to thank the manager, and his assistant manager for all their patience and help you have both been amazing.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for your detailed review, we are glad that your Mum is very happy at Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S F (Daughter of Resident) published on 18 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We all feel Mum is safe and well cared for. With plenty of activities to occupy her. Friendly caring staff and a lovely clean caring environment. Mum is so happy and settled. Thank you, love all her family.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for the 5-star review. We are so glad your Mum is so happy and settled at Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D Z (Wife of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cherry Garth Care Home is a very friendly and homely place. Staff are all polite and helpful and do everything to make the residents and their relatives feel welcome.

Reply from Steph Palmer, Sales Team Manager at Cherry Garth

Thank you for your review. We are so glad that you find Cherry Garth to be a friendly home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C J (Friend of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were invited to afternoon tea with our friend, a resident at Cherry Garth. It was a very enjoyable afternoon. The room was decorated for Christmas and the staff had gone to lots of trouble to provide a lovely tea. It's always welcoming and bright at Cherry Garth, with plenty of staff about and a
happy atmosphere. Our friend, and neighbour, is very happy there and it's always a pleasure to visit.

Reply from Steph Palmer, Sales Team Leader at Cherry Garth

Thank you for taking the time to write a review. We are so glad that you had such an enjoyable afternoon visiting Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Son of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very friendly, helpful and clearly like and care for the residents. They seem very positive and cheerful whenever I visit. The facility itself is very clean and bright and well maintained. There is a range of activities for the residents and the garden is accessible and sunny.
Sometimes
special requests for care can be missed but I know the managers are working hard on this to improve things. Keep it up. I have seen some really good progress.

Reply from Steph Lawson, Sales Co-Ordinator at Cherry Garth

Thank you for taking the time to leave a review James. We are so glad that you are happy with the facility and thank you again for all of the positive comments regarding the managers and all members of staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Barbara B (Wife of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Garth Care Home has a warm, homely atmosphere and the staff are very friendly and caring. The family is encouraged to visit at any time which is much appreciated.
The management team have been very supportive to both of us. Lost clothes are a problem - not that it bothers my husband.

Reply from Lee-Anne Macdonnell, Marketing & Communications Manager at Cherry Garth

Your feedback and views are really important to us, so thank you for taking the time to write this review. We are glad to hear that you feel supported and will work hard with the team to ensure that your husband's clothing doesn't go missing.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robin M (Husband of Resident) published on 20 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the service provided to my wife. The staff are very helpful with any questions that I ask and my wife has become quite fond of them. I have no adverse comments except for lost clothes. I can not understand how clothes go missing when they are all clearly labeled. The new manager
is extremely helpful and considerate.

Reply from Steph Lawson, Sales Co-Ordinator at Cherry Garth

Thank you for taking the time to write and submit a review, Robin. Feedback of any kind is so valuable to us so we will take on board all you have said. I am glad to hear that you are extremely happy with the care your wife is receiving.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Daughter of Resident) published on 18 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has lived at Cherry Garth Care Home for over a year. We are very pleased with the care he receives, and we know he enjoys the food! The home is clean and comfortable with a calm atmosphere. There is a very nice garden. The staff are always welcoming, friendly and helpful. They have worked hard to
ensure everyone's safety during the pandemic.

Reply from Steph Lawson, Sales Co-Ordinator at Cherry Garth

Thank you for taking the time to write and submit a review, Amanda. I am delighted to hear that you and you are happy with the care your dad receives at Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Husband of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cherry Garth continues to provide excellent care to my wife who has been a resident for nearly two and a half years. Despite all the challenges of Covid-19, the home's staff have been supportive, kind and caring, going the 'extra mile' to support my wife as her dementia worsens. I thoroughly recommend
Cherry Garth.

Reply from Steph Lawson, Sales Co-Ordinator at Cherry Garth

Thank you for your review, Peter. We are so happy to know that you would recommend Cherry Garth.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Son of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother came to Cherry Garth at the age of 94 and in failing health. From the beginning, she was cared for with great kindness, consideration, affection and professionalism. Her personal care was of the highest order and she was always made to feel comfortable and valued. The family made frequent
visits to her and again were always made to feel welcome and it is thanks to the staff, that we were allowed to be with her when she died. We will always be grateful for the way in which our dear mother was cared for with so much dignity and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K H (Daughter of Resident) published on 27 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Cherry Garth since September. I cannot thank the management team and staff enough for the care given to Mum. All of the staff are professional, interested in each resident and very caring. My mother's health and wellbeing have improved so much since she moved into Cherry
Garth. All of the staff are so friendly and you can see the residents respond to them. Well done Cherry Garth.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Daughter of Resident) published on 13 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the last month of my mother's journey with dementia, she was well cared for. The staff who looked after her showed compassion and spent time with her. They treated her with dignity and did all they could to ensure she was eating/drinking. The staff on duty all knew her - some from when her journey
started. When she slipped away peacefully, I could not fault their response and care shown to her and my family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for Cherry Garth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Cherry Garth is calculated as follows: ( (89 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 132 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Cherry Garth is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Francisco Paes

Job Title: Home Manager

Joined: 2024

Home Manager at Cherry Garth.


Frequently Asked Questions about Cherry Garth

What types of Care is Cherry Garth registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cherry Garth provide?

Own GP if required is an additional type of care provided.

How many Rooms does Cherry Garth have?

There are 60 Single Rooms.

What are the Facilities & Services at Cherry Garth?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cherry Garth to the centre of High Wycombe?

3.2 mile(s) as the crow flies, distance by road may be significantly further.