Cherry Garth

Orchard Way, Holmer Green, High Wycombe HP15 6RF
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9.6 48 Reviews
  • Cherry Garth, High Wycombe
Cherry Garth is a cosy and welcoming home providing expert residential and dementia care in Holmer Green. The kind and enthusiastic care team take the time to get to know each resident and build meaningful relationships with them.

The home is split across four ‘houses’, encouraging a sense of community within each one and helping friendships naturally develop. The layout has been designed to support and enable a person living with dementia by including ‘features’ to help them navigate and enjoy the home.

There is a beautiful enclosed garden with its own potting shed and workshop for residents to enjoy at their leisure. A lively and varied activities schedule is also on offer, including a regular cookery club, which is ideal for helping residents to enjoy an active and healthy lifestyle.

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Care Provided by Cherry Garth

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Francisco Paes (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cherry Garth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,292
    • Self-Funded Residential Dementia Care from £1,409
    • RESPITE Self-Funded Residential Care from £1,486
    • RESPITE Self-Funded Residential Dementia Care from £1,621

  • Respite fees are quoted on an individual basis.
  • (these prices are only a guideline, please contact Cherry Garth to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cherry Garth Reviews (48)

Total of 48, showing 21-40
9.6

Cherry Garth has a Review Score of 9.6 (9.561) out of 10, based on 11 reviews in the last 2 years. Over all time Cherry Garth has 48 reviews.

Overall Experience

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Date Published

48
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11
37

Review from L J (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very welcome on arrival. Staff very good. Food very good.

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Review from Karen B (Daughter of Resident) published on 16 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home run by managers and staff that care.
I have found that my father, who has dementia, is treated with respect and in a caring and friendly manner.
The home is well kept, clean and tidy and the gardens are wonderful, which is great as my father loves walking in the gardens.

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Review from S L (Daughter of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been here a month and I have observed a lovely, bright environment with lovely staff. The garden is very pretty and there are many activities.
I am very happy that my mum is here.

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Review from J E (Daughter of Resident) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleasant surroundings. Clean. My mother's room is large, light and airy. Staff cannot do enough for my mother and others. Bright and friendly staff even the cleaning staff.
My mother has settled in well, she can be difficult at times but my mother needs to be encouraged and coaxed which is working.
She seems happy. Excellent and inspiring. Love it.

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Review from J B (Daughter of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management always very helpful and kind.
Nothing is considered too much trouble.
Treated my mother with great care and dignity up to her death. I cannot thank them enough, they do a really great job.

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Review from Michael S (Son of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A great experience. All of the staff really care.

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Review from Graham P (Son of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Attended meeting 29th October. Found very enlighting and informative and pleased to hear future plans. Together with target to achieve even higher standards. Particularly food and intention to get more interaction with guests to establish their history and encouragement to discuss their past.

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Review from K B (Resident) published on 13 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's a brilliant home. A lot of carers care and do their best. They are friendly, caring and very helpful with clients.
I think this is one of the best homes for teamwork and support.

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Review from M T (Son of Resident) published on 16 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly atmosphere and very flexible visiting policy. Some great outings arranged, with a recent riverboat cruise and a visit to the zoo. Lots of activities seem to be happening, which is good. Most important thing is that mum gets the care and support she needs and I think this is happening, although
my only question is the staff turnover - which seems to be high as always new faces - full respect to the staff as its a really tough job - especially within the dementia area on the first floor. As long as mum is happy though (and she says/implies that she is) then I am happy.

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Review from Christine B (Daughter of Resident) published on 31 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in this home (residential care) for a couple of weeks. He is already settled in and is happy. He says the staff are excellent, very kind and supportive.


Very pleasant surroundings. His room is a good size with en-suite loo and wet room.


I have found the management team very

efficient, approachable and helpful. I am happy my father is being so well cared for.

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Review from Peter H (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Always welcome, whatever time we visit.
Staff always friendly.

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Review from A D (Husband of Resident) published on 10 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good points: Many of the carers are excellent, most are at least good. Middle management are generally helpful and responsive to concerns. Healthcare is very good. Cleaners are diligent and rooms are cleaned every day. Kitchen staff are responsive and helpful; particular dietary requirements are well
catered for. The laundry service is generally acceptable although clothes do go missing at times. Overall I am more than satisfied with the care provided to my wife.
Less good: Heating, ventilation and air conditioning are very poorly designed. Air con does not reach public rooms, only bedrooms; rooms are often overheated. Room temperatures are not routinely checked, even in the hottest weather. I have drawn the attention of management to this on more than one occasion but very little has been done. Senior management is too desk-bound and not in evidence around the home.
This is not the fault of the management of the home as the fees are negotiated at a higher level within the group but the local authority who fund 40% of the rooms pay less than cost price. Consequently, privately funded residents are charged a great deal more so that the home is fully funded.

Reply from Sarah Bygrave, Communications Executive at Cherry Garth

We are very pleased to receive this good feedback regarding the care at Cherry Garth. We have relayed it to our care team and they are delighted to hear such positive acknowledgment. With regard to the heating and ventilation, we have addressed the comments raised – temperatures are recorded regularly, especially during extremes in weather.
Air conditioning exists in all the corridors and one of the TV lounges and new fans are currently being installed.
Senior management ‘walk the floors’ as much as possible and the home manager and her seniors ensure this happens several times a day alongside the administrative tasks that they need to complete. The issue of private fees is a national problem facing the sector today. It is widely acknowledged by independent care sector professionals, that Local Authority or other state funding is insufficient and this issue is currently being addressed by Government. The outcome is eagerly awaited by us all.
Robin Comerford, Regional Director Older People


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Review from David H (Brother of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly helpers, most caring.
Looked after my sister very well till the end.

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Review from H B (Daughter-in-law of Resident) published on 5 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the game times tailored to the residents.
The staff are kind to the residents and friendly to visitors.
Ideal like the memory tree is nice for the residents but also for the family.

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Review from Sue C (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was admitted to Cherry Garth in late November 2017. He has settled in well and is always treated with kindness and respect by all the carers and management team.


I usually visit him two to three times a week and always find him well kept, clean and comfortable.


The staff and management

always greet you with a warm welcome and are always helpful. As care homes go, my father could not be in a better place.


It's nice to know he is in a homely environment, safe and well cared for, when I am not able to be with him.


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Review from Nick P (Son of Resident) published on 6 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Cherry Garth on 8th November 2017. She specifically requested a ground floor room, which Cherry Grove were able to provide.
I visit Mum twice a week and am always impressed by the appearance and cleanliness of the home.
The efficiency and kindness of the staff and the care they
provide to Mum is unfailing.
They are endlessly patient when feeding Mum and at night time, they turn her every two hours, to prevent sores.
Mum has a degree of memory loss and the staff handle this with great sensitivity.
I'm always made to feel welcome, whenever I visit.

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Review from Sylvia (Wife of Resident) published on 1 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted into care at Cherry Garth two years ago. He has recently died, during his time there he was given excellent care and treated with respect by all the carers. He was able to listen to music of his choice in the communal sitting room. Until very recently when his dementia became
worse he took part in various activities and I was able to visit him often whenever I chose.

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Review from Liz G (Friend of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend about once a month - and attend his review meetings. Everything I see during these visits, and his information regarding his daily life sounds as if this home is very good. I have worked as an advocate for disabled people, and seen

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Review from Debbie C (Daughter-in-law of Resident) published on 1 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the ongoing care of my father-in-law. Every time we as a family visit, he looks happy, well-kept and comfortable. The kindness and care the staff provide him is constant and its a warm and welcoming environment.

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Review from Wendy E (Niece of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is enjoying things at the care home she is in. She seems to get on well with the staff who are very kind and always helpful. My aunt says she could not be in a better place. I agree and find the staff are always very kind.

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Current Review Score: 9.6 (9.561)

Overview of Review Score

The Review Score of 9.6 (9.561) out of 10 for Cherry Garth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Cherry Garth is calculated as follows: ( (89 Excellents x 5) + (39 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 132 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.917 Points relating to the number of positive Reviews for Cherry Garth is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 11 Positive Reviews ÷ 12 = 0.917

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jan 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

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Francisco Paes

Job Title: Home Manager

Joined: 2024

Home Manager at Cherry Garth.