Hill House Nursing and Dementia Home

Beacon Hill Road, Ewshot, Farnham GU10 5DB
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9.9 179 Reviews
  • Hill House Nursing and Dementia Home, Farnham
Hill House Nursing and Dementia Home is a purpose built, 56-bedroom home, committed to the highest standards of care and service, within a friendly and happy family run home. The home is rated Outstanding in caring and Good Overall by CQC (April 2022).

The aim is to provide the highest level of care in a dignified and compassionate way, with the best facilities and equipment in a comfortable home with trained experienced staff. There is a full and diverse activities programme for the residents put on throughout the home, providing many opportunities to socialise, participate and pursue their own interests. Outside there are beautiful, landscaped gardens and courtyards planted with year-round colour which are accessed by level, flat paths.

Qualified nurses and trained carers try and improve the quality of life for those who have chosen to live at the home. The approach is not one routine fits all, but rather a more personal care plan that makes allowances for the individuals' needs and concerns. The residents are at the centre of the home helping to create the Chef's menu's and choosing the activities programme. Everyone at Hill House wants the residents to be well cared for, happy and enjoy living at Hill House.

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Care Provided by Hill House Nursing and Dementia Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Shabana Hullemuth (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (52)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Hill House Nursing and Dementia Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, no restriction on visiting times.


  • Parking

  • On site parking


Hill House Nursing and Dementia Home Reviews (179)

Total of 179, showing 21-40
9.9

Hill House Nursing and Dementia Home has a Review Score of 9.9 (9.860) out of 10, based on 68 reviews in the last 2 years. Over all time Hill House Nursing and Dementia Home has 179 reviews.

Overall Experience

  • 165
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Date Published

179
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Review from Louise U (Daughter of Resident) published on 30 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I continue to be delighted with the care shown to my mum by Management and their staff. Communication is straightforward and clear and I am always assured by the manager and her team that I have been heard.
Utmost respect and love are shown to Mum at all times which I can only assume is an example
set by two members of staff in particular. To the amazing Nursing, Care, Activities, Administration, Reception and Housekeeping, I would like to express my gratitude. I wouldn't want her to be anywhere else.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for your review. The team do love to care for your mother and will be happy to read your comments.


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Review from P C (Husband of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally happy with the placement. As with all things, there is always room for improvement. The resident seems to be happy which is what it is all about. Not a lot else to say. How many other ways are there to say generally happy!

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your kind review, I know the team will be very pleased to read it.


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Review from Alison H (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Hill House in April this year as living independently was no longer viable. His transition from hospital to Hill House was seamless. The staff are always very friendly, welcoming and caring. The daily activities have been particularly important in helping my father to interact with
other residents, he particularly enjoys the physio sessions and trips out in the minibus. The food is very good and nicely presented with a very varied menu. The nursing staff are very approachable, knowledgeable and provide regular health updates.
I am very happy with the level of care that Hill House provide.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for leaving such a lovely review for Hill House, the staff will be so pleased to read this. I'm so glad we were able to make the transition of your father moving into Hill House convenient and that you have had such a positive experience with Hill House so far.


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Review from Jamie G (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 91 year old mother moved to Hill House this year, from a different care home because her level of dementia had increased and she needed extra attention. I was worried that it would be unsettling and difficult for her to adjust to a new living environment after being at the previous care home already
for a couple of years. However, she made the transition without any difficulty, I believe in large part due to the exceptional nature of the staff and the environment at Hill House. She enjoys the activities and joins in as best she can, including occasional outings, which the staff make sure she can join in with in her wheelchair. I feel such relief knowing the level of loving care she receives and the breadth of stimulation on a daily basis.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave such a lovely review for Hill House. It's great to know you have such a positive experience with the home, and all it has to offer and that you can see how happy your mum is living with us.


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Review from C M (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I know my mother is very fond of all the staff and feels able to ask for help whenever needed. I, too, have noticed how attentive they are, and I feel that with the activities and outings so often on offer that she is in the best possible hands. She seems very settled and contented at Hill House. I
know she loves going out, so it is wonderful she is included in so many of the outings arranged for the residents. A big thank you to everyone.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave such a lovely review for Hill House. It's great to know you have such a positive experience with the home, and all it has to offer and that you can see how happy your mum is living with us.


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Review from Jeremy B (Son of Resident) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact until my mother's death, Hill House was friendly, welcoming and easy to deal with. Mum was only there a short time and was really receiving end-of-life care but all the staff were so helpful and caring and made Mum's last weeks as comfortable as they could. Mum was confined to
bed for most of her stay so was unable to make use of many of the facilities but on visits, we could see how good they were and the diverse range of activities provided for residents, which even Mum commented on. The open approach to visiting times meant that all of the family were able to get to visit Mum, granny and great-granny at some point with ease and always made very welcome. Thank you Hill House.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a 5-star review for Hill House, the staff will be so pleased to read this. It is an honour to have cared for your mother.


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Review from M M (Daughter of Resident) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hill House is a great place for my mother compared to living at home with my father. The staff are kind, gentle and knowledgeable, monthly updates are emailed and there are often two activities for residents to partake in every day. My only criticism would be that the monthly updates contain much of
the same wording, and I'm not sure how much use is made of the detailed document for the care of my mother when speaking to her about her life. However, she is very happy at Hill House and the facilities are excellent.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a review for Hill House, the staff will be so pleased to read this. It's great to know she is happy living with us and that she is able to enjoy all that the home has to offer.


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Review from John M (Husband of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Initially, unfamiliar with care home environments when my wife first became a resident, it was surprising to me that an individual's privacy in her own room was variable. You explained to me that given the mental health of some other residents in the care home, it was not always possible to preclude
'wandering'.
It might be helpful if this point was made to new residents and their sponsors, to avoid misunderstanding.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for your kind review and for giving Hill House 5 stars for care. Which we really appreciated. At Hill House, we do care for residents who have dementia in our Garden View side. These residents do have the freedom to wonder and live happily with this illness.


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Review from Andrew B (Son of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mother was admitted for palliative care. She was made very comfortable in a quiet room. She was always treated in a respectful and friendly manner by all of the nursing staff. Nurses responded as quickly as possible to the call button and would return on a highly frequent basis when my mother
was approaching end of life. Food was always well-presented and the staff attempted to help my mother even when she was no longer eating. Management and senior nurses were highly responsive in answering my questions. We were updated with medical information. Visitors were always made to feel very welcome. Housekeeping was also excellent - clothes were taken for washing and returned on a daily basis. I'm very glad that we chose Hill House for my mother's final days.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for your kind review, I know the team will be very pleased to read it. It is an honour to have cared for your mother.


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Review from D D (Wife of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is very well looked after which is not easy as he does not talk any more so communicating with the nurse is not easy.
They are so caring. They always let me know if there are any changes with him which I do appreciate.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a 5-star review for Hill House. I'm glad you feel your husband is very well looked after and that the communication of his well-being is always communicated to you.


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Review from Alison F (Daughter of Resident) published on 12 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff and management work hard to accommodate each individual's needs. When issues that need changing have been requested they have adapted accordingly. The events staff are amazing and offer plenty of stimulation both mentally and physically.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a 5-star review for Hill House, the staff will be so pleased to read this.


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Review from Mark C (Husband of Resident) published on 24 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is at Hill House for respite care whilst she recovers her mobility after a couple of extended stays in hospital after falls and an elective operation. Because of these hospital stays her mobility was seriously compromised. My wife has dementia and MS and although the latter is in remission it
still has an adverse effect on her body strength and mobility.
A needs careful handling and the staff at Hill House are excellent in every respect. The nursing staff are really good and were quick to catch onto my wife's condition as it deteriorated with an infection (inherited from her time in hospital). Their quick action was instrumental in her recovery.
I appreciate the wise counsel of the management and senior nursing staff about her current treatment and what needs to be done when she comes home.
Their reputation for high-quality care is well deserved.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a 5 star review, the staff will be so pleased to read this. We are so glad you are happy with the care your wife in receiving while she stays with us at Hill House.


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Review from Chris J (Respite Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am an 84-year-old widower. On 17 May 2024, I underwent a heart triple bypass in Hospital. On 23 May 2024, I was discharged to Hill House for respite nursing care. I remained at Hill House until 5th June 2024.
I cannot praise the standard of my care at Hill House too highly.
The staff gave me the
highest professional care; they were kind, informative, helpful, and encouraging. Full marks 5/5.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to do this lovely review for the team at Hill House. It really is lovely to receive feedback on your experience in the home. We are very pleased you felt well cared for during your time in the home.


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Review from Karen M (Mother of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in care now for three and a half years. My brother and I have been very happy with the care our mum gets as she has Dementia and Alzheimer’s. All staff are amazing they work so hard to make sure mum is happy and for the other residents. If Mum has any accidents they will give you a ring
or send an email.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to leave a 5-star review for Hill House, it's great to know you and your family are happy with the care we provide your mum and the updates that you receive.


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Review from G S (Granddaughter of Resident) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandfather has been a resident here for 2.5 years now. He is very independent but is unable to do as much for himself due to his mobility. However, with the help and support from the incredible staff, he is able to socialise and take part in activities, which he would no longer be able to do without
the support. He has made many new friends and lives a happy, peaceful life at Hill House.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to leave Hill House a five-star review. The staff will be so pleased to read this. It's great to know he has made friends with fellow residents and is enjoying his time at Hill House.


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Review from J P (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care at Hill House was excellent, with friendly, knowledgeable caring staff. If ever my dad had a problem there was a nurse there in seconds. My dad went into the home for respite care following a hospital stay and he could barely stand. By the time he left, he could walk the length of the long
corridor. This was due to the dedication of the staff in getting him up and moving.
I like the way there were always activities going on in the lounge so people weren’t sitting around staring at the walls.
The home was also very welcoming to me, even inviting me to have supper with him. Always greeted by name and a friendly smile.
I would highly recommend Hill House.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a review for Hill House. We are so pleased that you had such a positive experience while visiting and it's wonderful to read how impactful your father's stay was.


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Review from U G (Wife of Resident) published on 3 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as my husband’s family, think the care and support from the staff is excellent. We would in particular highlight the care assistants for carrying out their work with a lot of warmth and patience daily. We would also mention the reception staff who always make us feel very welcome whenever we turn
up.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you so much for taking the time to leave a lovely review for Hill House, the staff will be so pleased to read that you and your family are happy with the care and support your husband receives. It's wonderful to know you have such a positive experience when visiting.


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Review from Liz M (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with the continuing fantastic care of our father at Hill House. Top marks. Caring staff. Fantastic activities coordinators and reception staff - who make our visits so pleasurable and our dad's staff are so brilliant. Great contact with the nurses and other staff.

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Review from Jenny N (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Hill House for nearly a year now and absolutely loves being in his new home.
The staff are all so lovely. My sisters and I are probably in every couple of days between us and always feel so heart warmed by every visit. There is fun, laughter and gentle, respectful care.
When you look around you see so many instances of beautiful care. The staff are the real stars so thank you. Well done to the manager and team for employing them all. Keep looking after them. They do you proud.
The home has been beautifully thought out and built to purpose. Dad's room has everything he could wish for and with his incredibly limited mobility, there are suitable aids.
The activities team come up with a weekly plan and it all happens. There are no smoke and mirrors here, what you see is what you get. We go to spend time with Dad and come out relaxed. It's almost like a retreat! Thank you team led by the excellent home manager.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you for much for taking the time to leave this 5-star review, the staff will be so pleased to read such wonderful feedback. It is so good to know your dad is happy with Hill House being his home, it's also fantastic that you also have such a positive experience with the time you spend with him here.


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Review from Julia S (Daughter of Resident) published on 8 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since the end of December at Hill House. We had such a problem approaching the idea of a care home and she was adamant she wasn't going into a care home and leaving her home. The deputy manager came out to see her on a Saturday and talked to her. We had a visit with Mum
and the staff were amazing, friendly, welcoming. She then happily agreed to be a resident there. The main reason for choosing this home was how friendly the staff are (no agency) so care is continued with the same people around and not new faces which could be unsettling for her. The range of activities and themed weeks are varied, very entertaining and fun for them. Especially love seeing photos of Mum undertaking activities as she cannot always remember doing them. Receiving monthly newsletters is great. Highly recommend Hill House. Excellent care and staff.

Reply from Lauren Stoneman, PA/Administrator at Hill House Nursing and Dementia Home

Thank you very much for taking the time to leave a five-star review, the staff will be so pleased to read such lovely feedback. We are so happy that your mum chose to make Hill House her home and that she is able to enjoy all that we have to offer.


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Current Review Score: 9.9 (9.860)

Overview of Review Score

The Review Score of 9.9 (9.860) out of 10 for Hill House Nursing and Dementia Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 68 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 68 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.860 for Hill House Nursing and Dementia Home is calculated as follows: ( (698 Excellents x 5) + (84 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 795 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hill House Nursing and Dementia Home is based on 68 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 68 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2017

Overall
Good

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (15)

Alison

Alison Lee

Job Title: Proprietor

Joined: 1998

I am Alison Lee the Proprietor of Woodlands & Hill Brow Ltd. I am a nurse with a degree in Nursing and a Diploma in Elderly Care. I left the NHS where I was Ward Manager of an elderly care unit at the Royal Free Hospital when I assumed control of Woodlands & Hill Brow Ltd following my mother's retirement in 1998.


I am immensely proud of the standards of care we achieve and the family ethos and feel which runs through the heart of our homes.


Laura

Laura Cooper

Job Title: General Manager

Joined: 2015

Hello, my name is Laura Cooper, I have worked for the Lee family for over 8 years and I am extremely proud to be the General Manager for Woodlands and Hill Brow’s four homes. With over 20 years of previous Leadership and HR experience behind me, I work with the homes daily to promote and ensure that the happiness of our residents and all our permanent staff members remains at the heart of all we do.


Shabana

Shabana

Job Title: Home Manager

I’m Shabana the manager at Hill House Nursing Home. I have a combined experience of 23 years in nursing and care management both in the UK and overseas. My values and passions have been consistent from the start. I pride myself on the quality and high standard of care with a person- centred approach based on each individual resident by creating and supporting a homely and warm atmosphere where residents feel safe and well cared for. I’ve thoroughly enjoyed my time so far at Hill House especially due to the friendliness and resilience of the staff and the warmth of the residents which I believe is a truly special place to live and work.


Cristy

Cristy

Job Title: Deputy Home Manager

My name is Cristy, I am deputy manager at Hill House with many years of nursing and management experience. I specialise in elderly care. I am extremely proud of my role at Hill House and enjoy working with such a dedicated and warm-hearted team of carers, nurses and management. My passion in life is to ensure our residents are happy and receive outstanding care.


Ben

Ben Smith

Job Title: Resident Liaison Manager

Joined: 2023

My role is incredibly rewarding. I am part of a massive life changing decision that is incredibly personal and needs to be made with confidence. I think of myself as a guide for families and individuals during this new chapter of their life.


I help support with any questions and concerns but what I love most is every day I get to meet new people, hear their life stories and build great relationships with them and their families. Once they have moved in it is a joy to watch our residents thrive and enjoy life, loved ones too.


James

James Blight

Job Title: Hospitality Manager

Joined: 2022

I have over 25 years of experience in Hospitality, mostly as a chef. Prior to joining Woodlands and Hill Brow, I spent 5 years working in a luxury care home in Andover, overseeing the kitchens, housekeeping, activities and maintenance departments. I really enjoy seeing happy residents enjoying their food and having fulfilled lives.


My goal is that my contribution through experience, passion and determination gives everyone living at Hill House the best possible quality of life.


Nicoleta

Nicoleta Apostu

Job Title: Senior Nurse and Clinical Lead

Joined: 2016

My name is Nicoleta Apostu and I am the Senior Nurse and Clinical Lead at Hill House. I joined Woodlands and Hill Brow Ltd in 2016, after working in a number of other nursing homes previously. I was drawn to Hill House because of its reputation for delivering outstanding care.


It is my belief our residents should receive excellent nursing care and I am proud to be part of the team at Hill House.


Alex

Alex Fenics

Job Title: Nurse

Joined: 2023

Hello, my name is Alex and I have not been at Hill House as long as most of the team. I am really enjoying my role, the home and caring for the residents. The management team and carers are always looking for ways to provide outstanding care for the residents and welcome working with the residents and families so the care is personalised for each resident and their needs and the fact the company never use agency staff goes a long way to support this.


Helen

Helen Evans

Job Title: Senior Carer

Joined: 2011

My name is Helen Evans. I am Senior Carer at Hill House Nursing Home. I joined Hill House in 2011, having previously worked at Woodlands and Hill Brow. My passion in life is looking after people. I really enjoy caring for all our residents and their different needs and being an important member of the team at Hill House.


Gita

Gita Lama

Job Title: Senior Team Leader

Joined: 2018

I have been working with Woodlands & Hillbrow since 2018 going from a carer to a senior and now a team leader, I am proud of all I have achieved. Caring for our residents is my main priority. My goal is to make sure they are happy and comfortable. I also enjoy working with such a great team and the managers care about the residents and the staff. They understand that caring for us helps us to provide outstanding care for the residents.


Ryan

Ryan

Job Title: Head Chef

Joined: 2016

Hello my name is Ryan, I have been a Chef for the company for over 5 years. I love my role as Chef and making a difference to the resident’s nutrition and hydration. I really enjoy seeing the residents enjoying my freshly prepared meals.
Woodlands and Hill Brow is a fantastic company to work for and it is an honour to be part of a fantastic home and team which never uses any agency staff.


Marianne

Marianne

Job Title: Reception

My name is Marianne and I’ve been working in Hill House as a receptionist/administrator since 2018. I love my job, welcoming visitors and family members into the home and working hand in hand with our care staff and activities team to make our residents happy.


Doug

Doug

Job Title: Facilities Manager

My name is Doug, I am the facilities manager for the Woodlands and Hill Brow Group. I am a qualified electrician and have been in the building industry for nearly 40 years. I was introduced to the team at Woodlands and Hill Brow Ltd when I was involved in the building of Hill House nursing home and then when I designed the electrical systems at Farnham Mill. I take pride in my maintenance team and in providing a safe, well maintained, attractive place for the residents and staff alike to live and work.


Steve

Steve Johnson

Job Title: Chef

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.


One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.


In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.


Steve

Steve Johnson

Job Title: Chef

I'm Steve, and I have the privilege of working as a Chef at Farnham Mill. It brings me immense joy to be part of a company that truly cares for its employees and fosters a supportive atmosphere. The management team is exceptional, always putting the well-being of both the residents and staff at the forefront.


One of the most rewarding aspects of my role is preparing meals for our residents. I make it a point to engage with each person individually, learning about their favourite foods and drinks. Their happiness is my priority, creating wholesome, delicious, and nutritious meals that they genuinely enjoy.


In addition to my kitchen duties, I also manage the chefs' table and cooking club at both Farnham Mill and Hill House. It’s my passion to encourage our residents to explore their culinary skills and creativity, ensuring that we keep that spirit alive together.