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Warrington Residential and Dementia Care has a Review Score of 9.9 (9.929) out of 10, based on 12 reviews in the last 2 years. Over all time Warrington Residential and Dementia Care has 45 reviews.
Review from Matthew W (Husband of Resident) published on 28 January 2025
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to submit a review, your kind words are much appreciated. I will share your review with the team who will also feel appreciated. Take care.
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Review from W P (Son of Resident) published on 12 June 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to submit a review and for your kind words, I am glad you and your family were happy with the care. I will make sure the staff are made aware. Your mum was a pleasure to care for and is greatly missed.
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Review from Vanessa D (Daughter of Resident) published on 26 April 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Dear Vanessa, thank you for taking the time to write a review at such a sad time for you. Your kind words will be shared with the staff at Warrington Lodge, as I know they will feel appreciated. Thanks again. Take care, Director.
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Review from Wendy M (Daughter of Resident) published on 23 April 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to write this review; your kind words will be very much appreciated by our staff. I am pleased that your mum is happy and settled in the home. Thanks again.
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Review from N P (Son of Resident) published on 17 April 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to write this review, your kind words are very much appreciated and will be shared with the staff at Warrington Lodge. Thanks again.
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Review from G G (Son of Resident) published on 12 March 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to write a review. It was a pleasure for our team to care for your mother and I'm glad you felt comfort in your mother being here with us. I will share your extremely kind words with the staff, they will fully appreciate it.
Many thanks.
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Review from C M (Daughter of Resident) published on 8 February 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you so much for your kind words, I will share your review with the staff, who I know will fully appreciate it. It was a pleasure to look after your dad and I am glad you were happy with care we provide here at Warrington Lodge.
Take care
Jan
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Review from S B (Daughter of Resident) published on 10 January 2024
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to send in a review, your kind words are very much appreciated. I will share your review and appreciation with them too. Many thanks
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Review from Christine G (Daughter of Resident) published on 28 November 2023
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Review from Penny S (Daughter of Resident) published on 17 November 2023
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Dear Penny. Thank you for taking the time to write a review. I am pleased your dad has settled well into our home and enjoying his meals. Thank you for your kind words, I will pass on your review to the team. Thanks again.
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Review from R B (Son of Resident) published on 12 October 2023
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Reply from Janet Welsh, Director at Warrington Residential and Dementia Care
Thank you for taking the time to write your review. We are pleased your mum has settled and is enjoying living here.
Your review will be shared with our staff, who will appreciate your kind words.
Kind regards.
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Review from Julian M (Son of Resident) published on 2 August 2023
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Review from C M (Daughter of Resident) published on 10 November 2022
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Review from Gilly T (Daughter of Resident) published on 8 November 2022
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Review from Jacqui R (Daughter-in-law of Resident) published on 19 October 2022
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Review from Stephen R (Son of Resident) published on 29 September 2022
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Review from Michael T (Nephew of Resident) published on 10 August 2022
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Review from S C (Daughter of Resident) published on 28 March 2022
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Review from Susan M (Daughter of Resident) published on 2 March 2022
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Review from Tessa S (Daughter of Resident) published on 7 June 2021
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The Review Score of 9.9 (9.929) out of 10 for Warrington Residential and Dementia Care is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Warrington Residential and Dementia Care is calculated as follows: ( (131 Excellents x 5) + (10 Goods x 4) ) ÷ 141 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Warrington Residential and Dementia Care is based on 12 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 12 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 28 Mar 2020
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