Cartref Cleddau

Fort Road, Pembroke Dock SA72 6SX
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3 Reviews
  • Cartref Cleddau, Pembroke Dock
Cartref Cleddau offers a versatile residential service that includes both care and nursing packages, welcoming both younger adults and older people.

The home's philosophy is based around respecting the choice of the individual in order to deliver care that is satisfying and allows each service user to get the most out of life.

Staff are welcoming to family members and visitors, with many social events and activities organised to encourage the pursuit of personal interests.

Care Provided by Cartref Cleddau

  • Primary Care Categories
  • Mental Health Condition
  • Older Person Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Challenging Behaviour/Psychosis

Good to Know

  • Person in charge
  • Sarah Lees (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (24)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010

Funding & Fees Guide for Cartref Cleddau

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Nursing Care from £1,698
  • (these prices are only a guideline, please contact Cartref Cleddau to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Television point in own room

Cartref Cleddau Reviews (3)

Over all time Cartref Cleddau has 3 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law went for respite. From our first meeting with the manager and meeting carers and nurses, we were very reassured she was in safe hands. She was looked after with such kindness, thoughtfulness and respect. The staff were very approachable and easily available for me to check on her progress.
Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff at Surehaven care home for the fantastic job they've done looking after my uncle. The support and care that's been given to him are exceptional.
The home has a family vibe, and the staff are helpful and caring. They have explained everything the staff have done
to keep him comfortable.
Many thanks to the staff for the support and care at this sad time.

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Overall Experience  Overall Experience 5.0 out of 5

Having respite with people/staff that care how you feel around things when you are there. I was impressed with the whole place.

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Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (17)

Claire

Claire Harris

Job Title: Support Worker/Manual Handling Trainer and Dementia Awareness Trainer

Joined: 2020

When I was 19 I wanted to be a nurse, but I ended up in Retail Management instead. Now that I am a bit older, I have returned to care and I am currently training my way back up into nursing. I am also the Manual Handling Trainer here at Surehaven and I am also the Dementia Awareness Trainer as well. I feel like I make a difference to people's day at Surehaven and that was something I never felt while working in retail.


Crystal

Crystal Roberts

Job Title: Support Worker

Joined: 2023

I have had previous experience in care and I joined Surehaven as the hours suited me better. I find helping the residents to be very rewarding. I love my job.


Deborah

Deborah Fellowes

Job Title: Domestic

Joined: 2023

I enjoy my job as it lets me meet a variety of people, not only the staff but the residents as well. I have been doing this type of job for over 19 years and I still enjoy every bit of it.


Donna

Donna Garland

Job Title: Support Worker

Joined: 2023

I chose a career in care and support work, as I wanted to give back the care and support I saw my gran receive when she needed it most. I have gained qualifications up to level 3 QCF and want to further my knowledge as I gain more experience at Surehaven.


Emma

Emma Dickerson

Job Title: Catering Assistant

Joined: 2021

I originally worked in a hotel but I love to try new things and decided to come to work at Surehaven. It was the best thing I ever did. I love working with Richard in the kitchen and I have enjoyed meeting the residents and the staff and have loved every minute since I first walked in the door.


Gwenda

Gwenda Lloyd

Job Title: Mental Health Nurse

Joined: 2010

I chose a career in mental health nursing as I have always been interested in how the mind works. I have now been qualified for 30 years and spent the last 13 years at Surehaven. I enjoy the client dynamics and this is the reason for my long stay here.


James

James Park

Job Title: Maintenance Operative

Joined: 2020

I have been in the builders’ trade since I left school and when the job came up about maintenance in a healthcare setting, I was curious about what it would entail, so I went for it and never looked back.


I have always been fascinated by how things worked and if they are broken what can I do to fix them. Every day is a new day and it brings new challenges; no two days are ever the same and I love that about my job.


I get to work for and help the people who need it the most alongside the managers, support workers, domestics and last but not least the kitchen staff here at Surehaven. Since I started I have enjoyed lots of training, for example learning about dementia, mental health training and positive behaviour training and it’s nice to be able to know how to assist some of the residents when they approach me.


Julian

Julian Williams

Job Title: Activities Coordinator

Joined: 2015

I originally started as a carer and when I was no longer able to continue caring, I was offered the job as Activities Champion and I was thrilled! I get to carry on being around the residents and staff and I enjoy doing various activities with them.


Lindsey

Lindsey Brand

Job Title: Support Worker

Joined: 2019

I’ve always done care work and when I moved from England to Wales I joined the team at Surehaven and never looked back. Although I haven’t been a deputy for long, I am finding that this is what I want to do. I wouldn’t dream of going anywhere else now.


Maria

Maria Ferreira

Job Title: Support Worker

Joined: 2023

I chose a career in care and support work because I have always been interested in mental health. I hope to be a mental health nurse by doing my QCF at Surehaven. I love my job and don’t plan on going anywhere. I plan on progressing my career within Shaw Healthcare.


Megan

Megan Harries

Job Title: Support Worker

Joined: 2023

I got into working in care, as I wanted to get into mental health. I enjoy working with everyone here and I enjoy the resident’s different characters. I am looking forward to progressing my career within Surehaven and training to be a Mental Health Nurse.


Richard

Richard Butler

Job Title: Senior Cook

Joined: 2008

I was at the power station as a cook and my contract was coming to an end, so I went looking around for a new job and spotted the advertisement in Surehaven and the hours suited me perfectly. Since being here, I have loved the interactions with the residents and I love working with Emma and getting on great with management and the other staff. We are a good team here.


Rob

Rob Williams

Job Title: Support Worker

Joined: 2018

I have always liked psychology and I am intrigued by mental health and the general workings of the mind. I like to see how people work. I enjoy my job at Surehaven as I feel over the years I have grown to have a special connection with the staff and residents and I have made some loyal friends. I find my job to be rewarding and it is good getting to know people and what makes them feel good.


Steve

Steve Marsden

Job Title: Support Worker

Joined: 2024

I have always loved caring and enjoy helping others. I enjoy listening to the resident's fascinating stories. I have a QCF Level 2 in Care.


Stuart

Stuart Colquhoun

Job Title: Support Worker

Joined: 2008

I joined Surehaven because I had previous experience in mental health and I like working to help people rather than for the money. I find it a very rewarding job that is very person-centred and it’s a lovely environment. The hours suit my work-life balance and I wouldn’t be anywhere else.


Tolulope

Tolulope Amusan

Job Title: Support Worker

Joined: 2024

When I moved to the UK, I knew I wanted to work within the care sector, no other job could compare to a job as rewarding as this. My chosen profession is in Biomedical Science and even though I am pursuing that career, I am not giving up this job here in Surehaven as I have a passion for working with people. I get on well with the staff and the residents and I find my job very rewarding.


Tonicha

Tonicha Jones

Job Title: Support Worker

Joined: 2023

I chose this career in the Health and Social Care industry because I have a passion for caring for others. Caring for a relative, gave me a drive to care for vulnerable adults, and people who are in need. It’s also my dream to climb the ladder and become a nurse in Mental Health. I enjoy every moment of my job, I find it rewarding. I love to learn new experiences in my role as a support worker.


Frequently Asked Questions about Cartref Cleddau

What types of Care is Cartref Cleddau registered for?

Older Person Care, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Cartref Cleddau have?

There are 24 Single Rooms.

What are the Facilities & Services at Cartref Cleddau?

Lift, Gardens & Television point in own room are some of the Facilities & Services.

How far is Cartref Cleddau to the centre of Pembroke Dock?

0.4 mile(s) as the crow flies, distance by road may be significantly further.