Lightbowne Hall

262 Lightbowne Road, Moston, Manchester M40 5HQ
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9.7 57 Reviews
  • Lightbowne Hall, Manchester
Anchor's Lightbowne Hall is located at the centre of the Moston community in Manchester. The home provides friendly and comfortable residential and dementia care for up to 52 residents in single en suite rooms.

The home provides comfortable and modern accommodation and benefits from private secure gardens. Residents have the benefit of a pub area to enjoy with others in the home.

Anchor's dedicated care team takes the time to get to know the individual and work with them and their loved ones to create detailed care plans to ensure their care needs are continually met.

Lightbowne Hall provides on-going training to ensure their approach is best for customers living with dementia. The team of well-trained care staff build relationships and ensure all aspects of the service provided focus on individual and compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Lightbowne Hall

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Rebecca Mardy (Manager)
  • Admission Criteria
    • Please contact Lightbowne Hall directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Lightbowne Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Our colleagues at Lightbowne Hall will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Lightbowne Hall to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Lightbowne Hall.


  • Parking

  • Onsite parking is available, including disabled spaces.


Lightbowne Hall Reviews (57)

Total of 57, showing 1-20
9.7

Lightbowne Hall has a Review Score of 9.7 (9.720) out of 10, based on 18 reviews in the last 2 years. Over all time Lightbowne Hall has 57 reviews.

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Review from L C (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendliness begins when you walk through the door of the care home. All staff I have had the pleasure to meet I have found to be kind and caring and nothing is too much trouble. The manager definitely got it correct with this care home.

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Review from Roy P (Husband of Resident) published on 6 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been resident for the last 15 months, I visit every other day and find the staff obliging, also the interior warm and welcoming. Her room is very spacious, with everything that is needed for welfare.

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Review from E P (Daughter of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm the daughter of one of the residents here. She is still getting used to the other residents, staff and environment. We as a family are very happy she is here. The staff and management are very professional, caring and eager to help. They keep us informed of any changes, appointments and how Mum
is coping. The rooms are nice, clean and modern. The food is nice and homemade. We know our mum is safe here.

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Review from J M (Daughter of Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Usually visit at different times of the day, aways find the home well maintained and staff are all friendly.
Mother always says the staff look after her well and she seems happy and always clean and well cared for.
Can't really ask for much more than I know my mother is being looked after well.

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Review from S T (Sister of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has resided in Lightbowne Hall since 2023. I have been highly impressed with the care she and other residents are supported with. Staff are courteous, friendly and caring to both residents and their relatives. Time is provided for entertainment and encouragement is given to participate i.e.
afternoon teas. Rooms are adequate with being pretentious. Food and drink are of a high standard. All in all, I am very satisfied that my sister was accepted as a resident.

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Review from Beryl G (Daughter of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very caring. Mum has settled in so well due to staff giving a hundred per cent love.

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Review from D T (Son of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident here for about six months. We visit quite regularly, and we are happy with the care and assistance she received. The staff we deal with have all been excellent, friendly and helpful and keep us informed of any issues my mum has.

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Review from E M (Son of Resident) published on 6 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with Lightbowne Hall and the staff are very helpful, polite and nothing is too much for them to help you. Food is spot on, cleanliness is very good and laundry is very good with clean clothes all the time. Management is very helpful. I'm so happy for Mam and so are the family. Thank
you.

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Review from M C (Son of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every encounter with Lightbowne Hall staff leaves you feeling positive and sure that Mum is in safe hands. We are grateful for their understanding, consideration, cheerfulness and care. Without exception, from laundry to service staff, care professionals and managers, there is a sense of team culture
of sensitivity and genuine care. Staff took the time to understand Mum's likes, interests and history, they tuned into her cultural and religious needs with kindness and skill. The building is modern, spacious and pleasant to be in. Facilities and services are first class and Mum commented that it was like a nice hotel. Activities are frequent, innovative and proactively encouraged by cheerful and professional staff.

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Review from Maria H (Daughter of Resident) published on 17 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit my mum, all staff and management are extremely helpful and friendly. If I ask any member of staff to help or get me anything for my mum, they do it straight away and answer any questions I have, or they find out the answers for me.

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Review from Jeannette D (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Lightbowne Hall at the end of May. It was the hardest decision I have ever made. My mam has dementia and was unable to care for herself.
Six weeks in my mam is a different person. The care she receives is wonderful, the staff care about the person and their happiness not just the
physical care. Every time I visit my mam is smiling and happy. There are activities, my mam gets involved in most of them.
They decorated her room, we bought the wallpaper. It is now truly her home.
If anyone finds themselves in the same position, I would strongly recommend Lightbowne Hall.

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Review from Angela M (Sister of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to the closure of previous care home, my sister moved to Lightbowne Hall. I visit regularly at various times and have always found her clean, tidy and well-dressed. Can't praise the staff enough! I have been contacted immediately if there have been any issues and I know I can speak to them likewise.
Her son lives in London and on each visit has returned home reassured his mum is getting the best possible care. Wished we moved her a year ago.

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Review from Christina C (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum receives the most amazing care and support at Lightbowne Hall.
The staff treat her with the upmost dignity and like she is a member of their family.
I was very apprehensive about my mum living in 24-hour care but I needn't have worried.
She is in the best possible place.

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Review from Janet C (Sister of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot visit my sister very often as I live 150 miles away, but I phone her regularly. I cannot praise the staff enough when I call, as they are so friendly and kind, and they bring her to the phone every time. I can hear them speaking to her, explaining who I am and helping her to sit nearer to the
phone. I know they must be busy, but it's never any trouble to fetch her so that we can have a chat. Well done, all those on the first floor.

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Review from Lyn B (Sister of Resident) published on 2 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my sister once a week, and I always find her happy. The staff are amazing; they handle residents with the utmost care. I particularly enjoy the activities they provide for the residents. To me, they fulfil the need of most of the residents with outside activities, i.e. visits to the parks, canal
rides, gardening, shopping and seaside visits. Getting out of those walls makes my sister less stressed. She has always enjoyed "going out".
My only grip is the bedding; it needs renewing to make the room more pleasant. It is clean and tidy, but let one but the mix match coverings. I am so pleased she is in your care.

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Review from Deborah S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lightbowne Hall in my experience is warm and welcoming, the staff are very friendly and caring. My dad has been there nearly a year now and sometimes he has been difficult but the ladies/gents have all met my dad's needs. They have trips out, days to the park/Blackpool and even boat trips are due next
month. Nothing is too much trouble.

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Review from Lee H (Son of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in the home for about 5 years. The home has always treated my mum really well. The manager is really nice and helpful and is good at her job. Most of the staff are good with my mum and some go the extra mile to help. Two members of staff, in particular, I can't speak highly enough of,
they are fantastic at their job, really good with residents and my mum. A big thank you to you both.

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Review from W M (Son of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is very happy since moving into Lightbrowne Hall. The management and staff are very friendly and helpful and obviously care a lot about the resident's welfare. The rooms are excellent and the communal areas are very spacious and open. There is a good choice of food and activities. The pub and
the tea room are regularly used. The home is always very clean. My mum has been in numerous homes over the last few years and I would highly recommend Lightbowne Hall to anyone with a loved with who needs full-time care.

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Review from A T (Niece of Resident) published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and responsive to requests.

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Review from I W (Son of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lightbowne Hall provides a safe secure and family environment for its residents. Although the needs of each individual resident differ no one is excluded from events and occurrences within and outside of the home. I am very much assured by what I see that my relative receives excellent care and attention.
I have never been in a care home as well run as staff as this one.

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Current Review Score: 9.7 (9.720)

Overview of Review Score

The Review Score of 9.7 (9.720) out of 10 for Lightbowne Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.720 for Lightbowne Hall is calculated as follows: ( (157 Excellents x 5) + (54 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 214 Ratings = 4.72

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lightbowne Hall is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Lightbowne Hall

What types of Care is Lightbowne Hall registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Lightbowne Hall provide?

Convalescent Care is an additional type of care provided.

How many Rooms does Lightbowne Hall have?

There are 52 Single Rooms.

What are the Facilities & Services at Lightbowne Hall?

Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Lightbowne Hall to the centre of Manchester?

3.3 mile(s) as the crow flies, distance by road may be significantly further.