What types of Care is Park View Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park View Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

What are the Facilities & Services at Park View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park View Care Home to the centre of Ipswich?

1.4 mile(s) as the crow flies, distance by road may be significantly further.

Park View Care Home, 1 Chantry Close, Ipswich, Suffolk IP2 0QR

Order by:

Review from C L (Husband of Resident) published on 6 February 2025
Submitted via Postal Card • Report

Overall Experience

Hospital deemed my wife required 24/7 care. Myself and family were pleased with the location and quality of the home. Since then, despite being confined to bed, she has received excellent care and attention. Also staff have given myself and my daughter good support during our visits.
Would recommend

the home to anyone in need.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words, it's a pleasure to be able to care for your wife and also meet you. I will ensure that I tell the staff of this kind review.

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Review from D E (Son of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience

Lovely care home. Clean and modern, staff are excellent and food is very good.
Car park can become full on busy days.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure the staff are aware of these kind words. Thank you for the feedback regarding the parking, we have taken this comment on board and this will be reviewed.

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Review from Janet N (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience

I cannot rate Park View Care Home highly enough.
The staff made my Mum's final years the very best they could be and her inevitable passing was treated with dignity and compassion.
Mum spent 5 years at Park View and was treated with care and love. The staff are so special and the standard all care

homes should aim for.
Thank you all very much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much this lovely review, I will ensure all the time read this. It was such a pleasure to be able to care for mum and also meet you all as a family, please come by and say hello from time to time. You are all sadly missed by all.

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Review from T C (Daughter of Resident) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience

My father was taken ill on a Sunday and my quick visit ended up staying for ten hours. During this time whilst we waited for the out-of-hours doctor, all of the care team not only ensured that my dad was ok but also looked after me ensuring that I ate something. It was a fantastic opportunity to witness

first-hand the days activities, meal times and all the team at work.
I am so pleased that I have found such a wonderful care home for my dad.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Your dad is a pleasure to look after, I am so pleased he decided to remain in our care. Hope you all had a lovely Christmas and New Year with us all at Park View.

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Review from G C (Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience

I recently came out of hospital after a stroke. I came straight to Park View and received a very warm welcome from the manager. Considering it is a daunting experience moving to a new home I appreciate the welcome from all the staff. The home displays a very high standard. The rooms are of a high standard

with high-quality fittings. The care shown to me has been exceptional!

Reply from Sharon Bowen, Customer Relations at Park View Care Home

What an absolute pleasure it was to welcome you to Park View. Knowing that you are happy makes us feel happy. Thank you for these lovely words.

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Review from Paul H (Son of Resident) published on 14 October 2024
Submitted via Postal Card • Report

Overall Experience

I can't give Park View enough praise, in the short time my father has been a resident he has improved beyond the family's expectations. The staff have been amazing!
I would like to thank all the staff for the amazing job they are doing looking after my father.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such kind words. it is an absolute pleasure to have Dad here with us. I will ensure the team are aware of your kind words.

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Review from David B (Resident) published on 2 October 2024
Submitted via Postal Card • Report

Overall Experience

Surroundings comfortable and friendly as well as being efficient in delivery.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words and I am pleased you enjoyed your stay. I will pass on your comments to the staff

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Review from K H (Daughter of Resident) published on 22 August 2024
Submitted via Website • Report

Overall Experience

My father went into Park View in June for respite care and is now a permanent resident. Park View has a bright, clean, welcoming environment, and the staff are all extremely friendly and helpful. They were very keen to ensure my father settled in quickly and he is comfortable, well looked after and

happy.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, it's such a pleasure to have your father in our care. I will ensure the team are aware of this lovely review.

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Review from Clarence N (Resident) assisted by family/friend published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience

Very friendly and caring home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your review, I will ensure to let the floor know of your comments. Looking forward to seeing you soon.

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Review from Suzanne F (Niece of Resident) published on 24 July 2024
Submitted via Postal Card • Report

Overall Experience

Park View have been very good with my uncle and he has enjoyed his time with them, they enabled him to have and enjoy his later life, joining in games and activities. His care has been so very good and he has been able to make friends in a light, bright environment. This would not have been possible

if he had remained at home due to his dementia. The kindness of the staff towards my uncle has been above and beyond whatever they were paid. Thank you all so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for this review, it was a pleasure to be able to look after your uncle, I will pass on these lovely comments to the team.

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Review from D R (Wife of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience

From the first point of contact with the manager, I knew we were going to be looked after extremely well and I can't express how well my husband was cared for in the four weeks of his respite. Visiting was a pleasure, every member of staff was always smiling and friendly. I would not hesitate to recommend

Park View and use them again.
I would just like to thank everyone for making my recovery from hip surgery effortlessly easy. Long may you continue your excellent services.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was such a pleasure to meet you both, please make sure you both come to visit us again. Hope you're both enjoying being back at home again. I will ensure I pass on these lovely comments to the staff.

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Review from T C (Daughter of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience

My mother has recently moved into Park View. When deciding on a care facility, you are putting your trust in staff to care for your relative, just like they are one of family. This is exactly what they do. My mother was made to feel so welcome from the outset and in just a few short weeks we have seen

a significant improvement my mother's health and wellbeing. The staff are kind, caring, compassionate and attentive. It means so much to us as a family to know our mother is being so well cared for.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, I will ensure the team are aware of this review. It is a pleasure to look after Mum.

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Review from Ian M (Father of Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience

My son received excellent end-of-life care for which my family is exceedingly grateful. Nothing was too much trouble both for our son or his relatives and made a very sad occasion slightly easier.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was such a pleasure to meet you all, and to get to know your son. I will ensure I hand these kind words to the staff.

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Review from Craig M (Resident) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience

I have stage 4 bowel cancer. I need quality palliative/end-of-life care and personal care. So for me, this ticks all the boxes. When I need personal nurses at 3 AM it is reassuring to know staff are hands-on and come straight away. If there are issues with modifying times for meds or food/dietary requirements

the staff listen and adjust routines to your personal way. Yes, the environment, food and ambience are great but it's the care and attention and staff that matter.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

What a pleasure it has been to meet you and your family at this sad time.

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Review from Charles C (Husband of Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience

I could not have asked for better loving care for my dear wife over the last six weeks of her life on this earth. The staff were professional in all they did and my wife was completely pain-free at the end. Some staff went the extra mile and even came in on their days off to make sure my wife was comfortable.

It was also such a comfort to my wife to have our dog with her every day.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for these kind words, we will miss seeing the dog, so please ensure you pop by for a cup of tea and cake. it was a pleasure to be able to look after your wife.

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Review from Marion B (Respite Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience

I have been here in Park View for 2 weeks of respite care after a knee replacement followed by a week in hospital and unfortunately, my husband passing away. Park View has been wonderful in helping me get back on my feet and my mind sorted after a very traumatic time for me. The staff are so kind, considerate,

caring and nothing is too much bother. They are all wonderful. I have enjoyed my stay and will always remember everybody's kindness.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

it was our pleasure to able to provide you with the care needed at that time, please don't be a stranger and pop in for a cup of tea and a piece of the lovely homemade cake. I truly hope you're getting on well at home.

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Review from Mary D (Respite Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience

It was lovely! Like a first-class hotel and just what the doctor ordered. Food and choice was excellent. Staff were always kind, welcoming and caring. I certainly wouldn't mind going back again. Thank you so much.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for this lovely review, it was a pleasure to have you with us. Please come and have a coffee and cake with us all soon. Look forward to seeing you again.

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Review from Teresa E (Daughter of Resident) published on 5 March 2024
Submitted via Postal Card • Report

Overall Experience

The care for my mum over the last 4 years has been outstanding and over her last days, the care was stepped up even further. The compassion and dignity was first class. The support my family and I got was also first class. Couldn't have asked for better care. I have been connected with Park View for

the last 10 years as my dad previously spent 6 years here before he passed.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for these kind words, it's been a pleasure to be able to care for your parents, Mum is truly missed by all. Please come back to see us soon, all staff would be delighted to see you all.

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Review from Mandy R (Stepdaughter of Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience

From the first phone call to Park View, a great weight was lifted off my shoulders. Two particular members of staff came to see my stepdad straight away and said he could move in that day. Wow the place was amazing, so clean and the decor fantastic. His room with ensuite was absolutely marvellous and

they unpacked his things with him.
Every single care assistant was amazing they not only made my stepdad feel welcome, but us as a family too! They all make a great cup of tea and I got one every visit! The care my stepdad received was first-class.
The care home deserves to have an 'outstanding' rating!

Reply from Sharon Bowen, Customer Relations at Park View Care Home

And what an absolute pleasure it is to look after your stepfather, his smile lights up the room! You're all very welcome, next time grab yourself a piece of cake.

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Review from Simon C (Son of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience

Park View have worked wonders with my father. He came to the home from living on his own. He was depressed, withdrawn and not used to social contact. Within a week he was much brighter and happier and interacting well with the staff and other residents. The staff have worked very hard to make him welcome

and to integrate him into life as a resident, nothing is too much trouble. They keep me up to date with regular messages.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for such a lovely review, and what a pleasure to able to care for your father. Please make sure you stop at the bistro for coffee and cake when you next visit

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Meet the Team (21)

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home

I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.

I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.

I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.

I look forward to welcoming you and your families to Park View Care Home

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.