Park View Care Home

1 Chantry Close, Ipswich IP2 0QR

9.9 167 Reviews

Funding & Fees Guide for Park View Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,495
Self-Funded Residential Dementia Care from £1,495
Self-Funded Nursing Care from £1,725
Self-Funded Nursing Dementia Care from £1,725
RESPITE Self-Funded Residential Care £1,534 – £1,644
RESPITE Self-Funded Residential Dementia Care from £1,644

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

(these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Pamela T (Daughter of Resident) published on 22 December 2022
Submitted via Postal Card • Report

Overall Experience

My mother enjoyed her respite care. She enjoyed the company, the food and the care she received was very good.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your review I will ensure the team is made aware of your lovely comments.

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Review from N B (Daughter of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience

My mum has dementia and is unable to live independently, so we thought we would try respite for two weeks.
The food served is excellent and delicious.
The entire home is clean, fresh and tidy, and my mum's room is beautiful, having just been refurbished.
The manager is amazing, and this reflects

on her wonderful staff - nothing is too much trouble for them. I have no problem with them caring for my mum.
Outstanding in every way.
Incredible!

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely comments, it's a pleasure to be able to look after Mum, I will ensure these lovely comments are passed on to the team.

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Review from Shirley T (Niece of Resident) published on 12 December 2022
Submitted via Website • Report

Overall Experience

I had my auntie stay at Park View for respite care while I went on holiday. On my return, she stated that she had a wonderful time and all the staff were friendly and very helpful. The food was lovely, and the new rooms that had been recently decorated are lovely.

Reply from Emma Mackenzie-Bedford, Manager at Park View Care Home

Thank you for your kind words, and we will share your review with the team.

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Review from MaritaC (Stepdaughter of Resident) published on 18 October 2022
Submitted via Postal Card • Report

Overall Experience

Having short listed and visited three care homes in the Ipswich area to provide care for my stepmother, myself and all my family members unanimously agreed that Park View would be an ideal home for her to spend the last few years of her life. Unfortunately, she died just two months after moving in.

Our biggest regret was that she didn't live longer in a place where we knew she was at last somewhere safe, loved and well looked after.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words, it was a pleasure to look after a lovely lady, I will ensure your kind words are passed on to the team.

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Review from S P (Daughter of Resident) published on 27 September 2022
Submitted via Postal Card • Report

Overall Experience

Extremely pleased with the care our mother received at Park View Care Home. All the staff are well trained in all aspects of care and hospitality.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your review, I will ensure the team are made aware of your lovely comments

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Review from A J (Son of Resident) published on 19 June 2022
Submitted via Postal Card • Report

Overall Experience

Care very attentive and compassionate with all care home staff friendly and helpful.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind words. I will ensure to pass these on to the team.

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Review from Mary K (Daughter of Resident) published on 12 June 2022
Submitted via Postal Card • Report

Overall Experience

Everything about Park View care home was excellent. The staff were plentiful, attentive and treated my father with exceptional kindness and respect. There is a lovely, happy atmosphere in the home. The food is homecooked and delicious. The residents are sociable, and everything is run like clockwork.

Thank you so much for caring for my dad.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your lovely review, i will ensure to pass on your praise to the team.

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Review from Hana O (Private Carer of Resident) published on 26 April 2022
Submitted via Website • Report

Overall Experience

Very good care home with nice staff. Clean and new It’s one of the best care homes in the UK. Thank you for your support and respect. They serve good food with nice dessert as well.
All residents are so happy and satisfied.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for such a lovely review, I will hand over these lovely comments to the teams.

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Review from E W (Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience

After spending 76 years happily married to my husband and he passed away, the time has come for me to be cared for. I came to view Park View and straight away I felt that this home was the place where I would be happy to spend the rest of my years, where I made many friends.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely review, and it's such a pleasure to look after you. I will let the staff know about your lovely comments.

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Review from Carl A (Nephew of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience

Park View Care Home is an ideal place for people to live. Situated in South East Ipswich it is within easy reach for visitors. All of the staff are friendly and helpful and nothing is too much trouble. The staff are all professional and highly skilled. The care home is very clean and everything is of

a high standard. The fees are competitive and are all-inclusive which is great. I know of someone who lived here a few years ago and they really enjoyed living at Park View so it was an easy decision for me to make Park View the care home for my aunty.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for the lovely review, its a pleasure to be able to look after your aunty, I will pass on your lovely review to staff

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Review from P W (Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience

I was very anxious at the thought of coming into a home, but have been so very surprised at the welcome and the help I receive from the staff, keeping me happy and young.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Such lovely comments, its such a pleasure to look after you, thank you for you lovely comments

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Review from J M (Daughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience

My father became a resident at Park View Care Home during lockdown. He received superb care and towards the end, life became more of a challenge. The wonderful staff did all they could to make him comfortable. They also provided great support for me during difficult times. Five stars all the way.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for this lovely review, i will ensure that i let the team know of your lovely comments, it was such a pleasure to be able to look after dad

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Review from Adrian B (Son of Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience

My father who has dementia went to Park View for 3 weeks respite. From walking into the building to getting him settled into his room was a positive experience mainly due to the attentiveness and professionalism of all the staff. During his stay, it was clear that the staff treated him as an individual

and quickly identified his personal needs. In addition, they encouraged him to try new things e.g. joining in with the activities which he really enjoyed.
From my regular visits, I could see he was really happy, eating well, being cared for and being stimulated.

Upon the end of his 3-week stay, I took the decision for my father to remain in Park View as a permanent resident as I knew he would be very well cared for.

Reply from Emma Mackenzie-Bedford, Manager at Park View Care Home

Thank you for your lovely comments. I will ensure the team are made aware of this review. We do strive to treat everyone as a member of our own family and really enjoy the privilege of being able to look after your Father.

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Review from J E (Mother of Resident) published on 13 March 2022
Submitted via Postal Card • Report

Overall Experience

I found everyone involved with my daughter's care very caring and made her feel special.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely review, I will ensure that the team are aware of your compliments.

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Review from Emma P (Niece of Resident) published on 10 March 2022
Submitted via Website • Report

Overall Experience

We moved our aunt to this home this month and have been stunned by how fabulous they have been. They have settled her in incredibly well and I have been really impressed when I have visited just how well they obviously know my aunt already.
The wellness team run a full programme of excellent activities.

The nurses are kind and attentive. Really well managed. Well maintained. Hugely pleased we moved aunt here.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for such a lovely review, I will ensure that these comments are passed on to our team.

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Review from D K (Nephew of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience

My auntie wanted to come here because of the positive experience of her friends. The nurses and staff are all amazing. Their love and obvious consideration for my auntie have left me so proud that she is here. Thank you from the bottom of my heart.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this amazing review, I will ensure the team are aware of your lovely comments

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Review from Julian P (Son of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience

This was my first experience with a care home for my mother. My assessment is excellent in all respects: quality and cleanliness of home premises and facilities, outdoors environment (patio and garden). The quality and devotion of staff, management and responsiveness of management for questions or concerns.

Quality of meals and other services. Quality of ancillary services such as television and hooking up the DVR player. Attention to detail and supervision of medication and any health issues

There is no point where I would say there was something lacking. I am grateful to Park View Care Home, Ipswich for their professionalism and devotion.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, it was a pleasure to meet you all, I will ensure the team know about this lovely review.

Thank you again.

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Review from J B (Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience

Very kind and helpful.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely review, you will be very much missed and we hope to see you again very soon.

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Review from J H (Resident) published on 1 February 2022
Submitted via Postal Card • Report

Overall Experience

Everyone is kind, helpful and caring.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely review, you will be very much missed and we hope to see you again very soon.

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Review from H G (Niece of Resident) published on 28 January 2022
Submitted via Postal Card • Report

Overall Experience

I would like to thank Park View Care Home managers for saving my uncle from a very dark place in another local nursing home. After explaining his situation, they visited promptly and acted fast. Within the week, they had organised his room, covering all additional medical needs and had him moved in.

It's a fantastic place and the care is 5 stars.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for this lovely review, I will ensure that the team are aware of your lovely comments.

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Meet the Team (21)

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home

I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.

I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.

I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.

I look forward to welcoming you and your families to Park View Care Home

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.