Park View Care Home

1 Chantry Close, Ipswich IP2 0QR

9.9 167 Reviews

Funding & Fees Guide for Park View Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,495
Self-Funded Residential Dementia Care from £1,495
Self-Funded Nursing Care from £1,725
Self-Funded Nursing Dementia Care from £1,725
RESPITE Self-Funded Residential Care £1,534 – £1,644
RESPITE Self-Funded Residential Dementia Care from £1,644

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

(these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Michael W (Son of Resident) published on 26 November 2020
Submitted via Postal Card • Report

Overall Experience

Park View is a very well, very friendly care home. I was very reluctant to put my Mother in a care home. However, she is very happy there. She loves the carers and staff and said some of them have become like family, she has become very attached to them. On her 95th Birthday during the lockdown, they

pulled out all the stops and gave her a fabulous birthday. She said she felt like the Queen, they treated her so well (as the family could not attend). Full marks to them all.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for taking the time to review, I will ensure to let the teams know your kind words.

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Review from David C (Nephew of Resident) published on 20 November 2020
Submitted via Postal Card • Report

Overall Experience

Very caring and kind friendly staff. Providing excellent service in very challenging times.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your review. I am pleased to be able to tell the team this who will be delighted.

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Review from Julie L (Daughter of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience

Since my mother has been in Park View she has gained weight. The staff are very good, and nothing is too much trouble for them. The staff are very encouraging with the residents. The staff keep me up to date on my mother's wellbeing. I would recommend Park View to anyone.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your lovely words, I will ensure to let the team know about your praise.

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Review from G F (Daughter of Resident) published on 12 November 2020
Submitted via Postal Card • Report

Overall Experience

Trying to provide care at home for frail elderly parents during the pandemic was hard. Many different people were coming and going but my parents still felt horribly isolated. When the situation deteriorated further, I contacted Park View, who could not have been more helpful and supportive. I am very

reassured about their procedures and my parents enjoy great food, good care and lots of stimulating activities. Staff have been very patient with all the questions that have arisen. Parents are doing better. it has certainly been a good move. It is very important to have people I can trust and who work with and support me as well.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you so much for your lovely words, I will ensure to let the team know about your praise.

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Review from Philip G (Son of Resident) published on 10 November 2020
Submitted via Postal Card • Report

Overall Experience

Lovely rooms and very friendly staff.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your lovely review, I will pass on your lovely comments to all the team.

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Review from Olwen I (Wife of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience

My husband has had two visits to Park View. Both giving me a break. I have found all the staff that I have met to be incredibly caring and friendly but most of all efficient. He has enjoyed the activities that are held and all the company around him. He comes home very tidy and clean and happy. I shall

be using Park View often until he needs to go in full time.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your kind review, I will pass this onto the team and they will be delighted.

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Review from J P (Daughter of Resident) published on 23 July 2020
Submitted via Postal Card • Report

Overall Experience

From the day my father moved into your home, he has been cared for extremely well. They made I'm welcome, have kept him well and he feels safe. I feel assured he is being looked after. The app keeps me up to date, and I regularly speak to the nursing staff. I highly recommend this home.

Reply from Sharon Bowen, Customer Relations at Park View Care Home

Thank you for your response, and taking the time to fill in our review card. I will ensure this is passed on to our team.

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Review from Les B (Son of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience

Attentive staff, lovely home, good food, no agency staff. Kept me informed during Covid pandemic. Easy to talk to and responsive.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you for your great feedback; it is really appreciated by us all.

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Review from Roma D (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience

From the day I first visited Park View, I was sure it was the right place to care for my mother and I have never been disappointed. All aspects of her care have been excellent and the staff are always impressive.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you for taking the time to complete a lovely review. We are so pleased and I will share it with the team.

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Review from Brigitte D (Wife of Resident) published on 14 July 2020
Submitted via Postal Card • Report

Overall Experience

My husband was admitted to Park View at the beginning of the lockdown. He is suffering from dementia and I was not able to care for him at home. Unfortunately, I have not been able to visit him but the staff at the home always update me on his condition when I telephone and I have FaceTime calls 2 or

3 times per week. The staff are always helpful and friendly and nothing is too much bother.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you so much for your kind review. We greatly appreciate your continued support.

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Review from Honor P (Respite Resident) published on 21 February 2020
Submitted via Postal Card • Report

Overall Experience

After spending two weeks at Park View Care Home, I have been very happy. All the staff were marvellous - nothing was too much trouble. I would recommend Park View to anyone. My sincere thanks to the chef and his team. All the food was first-class and the presentation was also first-class. My thanks

to all the staff and I'm sure on my return home, I shall miss being thoroughly spoilt. All my best wishes to you all.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you so much for your kind comments and feedback and of course please do pop in any time for a cuppa and a catch-up. It was our pleasure.

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Review from C D (Son of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been in the home for 3 weeks and so far everyone has been very kind. A lot of effort has been made to make her feel welcome.

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Review from C B (Daughter of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience

Excellent care received by my Dad and Mum. All staff professional, caring and undertake their duties with empathy and good humour. Maybe the requirement for more staff to be on hand to ensure rapid response to resident call bells to avoid resident distress in personal care situations.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you for your kind review, please be assured that we check the rotas and team on duty regularly to ensure we have lots of hands on deck and also carry out regular call bell audits to ensure the response times are excellent, so I will review these again now to double-check as absolutely no one should be kept waiting. Thank you again for your feedback.

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Review from B W (Wife of Resident) published on 30 July 2019
Submitted via Postal Card • Report

Overall Experience

After coming out of hospital my husband was at home for one month bedridden, not able to walk and confined to the bedroom. It was decided he needed 24 hour care and went to Park View on the 10th January where he was well looked after and can now walk with a frame and is still being well looked after.
Another

reason he went to Park View was I could not cope being called five times some nights.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you for your lovely review and it is a pleasure being able to support you all.

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Review from Tracy H (Niece of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience

Very friendly staff. My aunt always looked well cared for.

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Review from K A (Great-Niece of Resident) published on 29 March 2019
Submitted via Postal Card • Report

Overall Experience

Every time me and my family visit, we are always welcomed.
Lovely and clean and very friendly.
Wonderful staff.
My great aunt seems very happy.

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Review from T P (Daughter of Resident) published on 27 March 2019
Submitted via Postal Card • Report

Overall Experience

My Mum came into Park View Care Home for the last week of her life.
In the short time she was there she was treated with dignity.

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Review from Elisabeth A (Wife of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience

My husband was a resident for 3 1/2 years and during that time he was cared for very well. The staff work extremely hard in difficult situations and sometimes with staff shortages. My husband's end of life care was handled with care and compassion. The staff also cared for and supported me.

Reply from Carol Rhind, Manager at Park View Care Home

Thank you for your review, as always we really appreciate your feedback and we are pleased you felt your husband was cared for very well. It was our privilege to be able to support you both and we have some amazing memories of his music and the artwork he completed while he was with us at Park View, not forgetting the many funny moments. Regarding the staffing, I am sure you can appreciate it is a very busy community but we are able to ensure the correct team levels and hours are available with our processes, systems and checking routines. As you are aware we work as one team, so it is not only the care team but the other departments who are also available to support the residents. We will cherish the many memories, happy and sad and please keep in touch as you are always very welcome.

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Review from J G (Son of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience

I am pleased that my dad is in good care and that he is very happy with his care. Thank you.

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Review from Sheila R (Relative of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience

Such kindness, cheerful team and everyone has 'time'.
Time to chat and answer questions.
A warm welcome from the threshold. Thank you.

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Meet the Team (21)

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home

I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.

I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.

I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.

I look forward to welcoming you and your families to Park View Care Home

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.