Park View Care Home

1 Chantry Close, Ipswich IP2 0QR

9.9 167 Reviews

Funding & Fees Guide for Park View Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,495
Self-Funded Residential Dementia Care from £1,495
Self-Funded Nursing Care from £1,725
Self-Funded Nursing Dementia Care from £1,725
RESPITE Self-Funded Residential Care £1,534 – £1,644
RESPITE Self-Funded Residential Dementia Care from £1,644

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

(these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Shirley B (Daughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience

Am very pleased with all aspects of the care home. The staff are caring and work very hard. Having had some lunches, the food is of a very good standard and there is a good variety of choices. If residents request a particular meal it is readily provided. Many thanks to all.

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Review from Steve R (Son of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience

Great care, lovely staff, so helpful, clean and airy home. Brilliant.

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Review from Janet W (Niece of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience

My aunt has been a resident in the home for nearly 4 years and has been very happy the whole time. I cannot fault the care she has received and the staff have always treated her with dignity and kindness. The rooms are maintained superbly and kept very clean. She had to have palliative care during this

period and the staff were fantastic towards her and us. She, unfortunately, died with dignity mid-December.

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Review from Robert L (Son of Resident) published on 15 January 2019
Submitted via Website • Report

Overall Experience

My mother was here for over six months. She was very ill but was always treated well. Staff were friendly and prepared to spend the time required to make sure she ate and drank enough. She was helped to join in the activities as far as possible.

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Review from David A (Brother of Resident) published on 20 December 2018
Submitted via Postal Card • Report

Overall Experience

Have never envisaged a care home and staff could be of this quality.

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Review from John C (Regular Volunteer) published on 30 November 2018
Submitted via Website • Report

Overall Experience

I am a volunteer for Pets as Therapy, and I have been visiting Park View twice weekly with my dog, Gracie, an 11-year-old Golden Retriever, since its opening several years ago. We are always made to feel that our visits are important for the welfare of the residents, and we always receive a warm welcome

from the manager and staff.

I cannot comment on the quality of the food, but the menus always appear to be interesting and varied. We are chaperoned throughout our visit, which is a basic rule of the Charity.

The public rooms are clean and tidy, and the staff have been successful in making them quite homely. Residents' rooms are clean and as tidy as the occupants wish to keep them !!

The Activities Team deserve a special mention because of the many and varied arrangements they make for film and slide shows, wildlife lectures and hobby type activities, Open Days, and Seasonal parties.

If I was responsible for finding accommodation for an elderly relative, it would be Park View.

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Review from Rosie H (Daughter of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience

Mum was admitted to Park View at the end of a short and sudden illness. This was not the plan, but sometimes things just work out for the best and this was one of those occasions. She was so content and happy here and could not have been better cared for anywhere else. All the staff were so thoughtful,

caring and professional.

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Review from D C (Daughter of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience

My mum was resident at Park View for over 3 years. I found the care she was given was first class. The staff were very patient with her. Everyone was very friendly including catering and housekeeping staff. Staff would go out of their way to chat to you. The rooms were always clean and a good variety

of food. The gardens and lounge areas were always well kept and the gardens were a haven during the summer.

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Review from N S (Daughter of Resident) published on 1 November 2018
Submitted via Postal Card • Report

Overall Experience

Wonderful care, well organised care team and very helpful/efficient management team. Bright rooms and communal areas. Pretty garden and attractive balcony overlooking neighbouring park. Home cooked food. I found it particularly helpful having a named team leader who I could call to find out how my mother

was each day.

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Review from Robert D (Partner of Resident) published on 10 September 2018
Submitted via Postal Card • Report

Overall Experience

Very nice place, always made welcome. Patients are looked after very well, could do with some more parking.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for taking the time to review our services. We very much appreciate your positive comments and acknowledge that parking is sometimes an issue; we are currently reviewing how this may be improved in the future.

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Review from Phil W (Regular Volunteer) published on 7 September 2018
Submitted via Website • Report

Overall Experience

Park View, Ipswich is located on the outskirts of the town and opposite one of the town's major parks.
My mother was a resident here for her last six months, and as a family we were very grateful for the care she received. When she passed away I wanted to give something back, and have been a volunteer

at PV for nearly two years The building and grounds provide an excellent atmosphere, and the staff are very attentive and friendly; which helps the residents feel at home.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Many thanks for your kind comments, I am so glad you felt supported by the team here and we would also like to thank you for your continued support to the home.

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Review from J S (Partner of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience

Park View was opened 6 years ago and is more like a hotel than a nursing home. The premises are kept very clean at all times. The food is excellent and is served in dining rooms on each floor. Staff are generally very helpful and respond well to all reasonable requests.
On the whole, I would not hesitate

to recommend Park View to any person needing respite or permanent care.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you so much for your kind comments, it is always a boost for the team to hear such positive feedback.

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Review from Pam B (Resident) published on 20 August 2018
Submitted via Postal Card • Report

Overall Experience

I chose Park View for respite care whilst my daughter( who I live with on a permanent basis) son-in-law and grandson had a two week holiday. I have difficulty getting about whilst waiting for hip surgery and therefore needed some help. By making this decision it gave them and myself reassurance as

to my care and wellbeing. I have been very well cared for with any help needed with friendly, cheerfulness and caring staff which did radiate through to residents.

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Review from Graham T (Son of Resident) published on 16 August 2018
Submitted via Postal Card • Report

Overall Experience

I am really happy with the care that my mother is getting at the home. It is more like a 5 star hotel than a care home. Staff are always happy to help and are friendly, far better than other care homes we looked at.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Very many thanks for your kind comments, it is always much appreciated by all the team to get such positive feedback.

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Review from D W (Wife of Resident) published on 8 August 2018
Submitted via Postal Card • Report

Overall Experience

The care that has been given to my husband has been second to none. He went to the home aged 59 and passed away very recently at the age of 60. The staff have always been compassionate and professional to not only him but to all his family and visitors at all times, from cleaners to nursing staff, receptionists,

chefs etc. I can not thank them enough.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for your kind comments, they are much appreciated by the team.

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Review from Ray W (Nephew of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience

Our overall experience of the home is very good it is always clean and tidy. The staff are very helpful to both visitors and residents. Everyone is very caring standards have always been maintained at a high level.

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Review from Debbie B (Daughter of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience

My dad became a resident of Park View Care Home, Ipswich in January 2018. From the start, he was looked after extremely well. All staff were very attentive to his needs as he was suffering from Alzheimer's Disease and also had bad continence issues.
As a caring family, we are so thankful for the care

my dad received whilst he was in the home. He settled in very well during his time there and nothing was too much trouble with all the carers at the home.
Sadly he passed away on 8th May 2018 but he was looked after so well right until the very end of his life.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Very many thanks for your kind comments, your positive feedback will ensure our team continues to provide a high level of support to all our residents and their families.

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Review from Maureen H (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience

My mum has been here almost 2 yrs and members of our family visit every day. Mum has been looked after very well so we know she's looked after and is happy and as well as can be expected with her dementia.

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Review from Brian F (Son of Resident) published on 6 June 2018
Submitted via Website • Report

Overall Experience

I cannot praise Park View highly enough. My mum is receiving "End Of Life "care. The staff are all kind, efficient and helpful. The care home is spotlessly clean, has excellent facilities. It has a very welcoming feel to it. Thoroughly recommended.

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Review from Elizabeth B (Niece of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience

We found the place very clean, staff are friendly and helpful. The care given is excellent. Everyone is treated with respect and dignity (visitors included). The safety and security is very good, the rooms are light and airy and comfortable.

Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home

Thank you for your comments, your views are important to us and enable us to maintain our service levels.

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Meet the Team (21)

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home

I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.

I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.

I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.

I look forward to welcoming you and your families to Park View Care Home

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.