Within a week he was much brighter and happier and interacting well with the staff
Simon C (Son of Resident)
mum was a resident for four years. The nursing care she received throughout her stay was exceptional
C T (Daughter of Resident)
The care for my mum over the last 4 years has been outstanding
Teresa E (Daughter of Resident)
(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
On site parking, with disabled parking and electric points available
Park View Care Home has a Review Score of 9.9 (9.903) out of 10, based on 36 reviews in the last 2 years. Over all time Park View Care Home has 167 reviews.
Review from Arthur R (Resident) assisted by family/friend published on 9 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joan R (Resident) published on 9 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carol G (Friend of Resident) published on 9 May 2018
Submitted via Postal Card •
Report
Reply from Helene Schwabe-Magill, Customer Relations at Park View Care Home
Very many thanks for your kind comments.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn P (Mother of Resident) published on 9 March 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S L (Sister-in-law of Resident) published on 27 February 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sara M (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Miriam M (Daughter of Resident) published on 19 January 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen W (Resident) assisted by family/friend published on 8 January 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J E (Daughter of Resident) published on 21 November 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann R (Wife of Resident) published on 27 September 2017
Submitted via Website •
Report
Our daughter married on 2nd September
Thank you so much for such love and kindness shown to us all on this special day and every day I visit.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sue P (Daughter of Resident) published on 4 September 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janet O (Daughter of Resident) published on 15 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon S (Daughter of Resident) published on 14 August 2017
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Steven S (Son of Resident) published on 9 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Daughter of Resident) published on 8 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Roger S (Son of Resident) published on 2 August 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C D (Mother of Resident) published on 28 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Susan C (Daughter of Resident) published on 19 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Glynis W (Niece of Resident) published on 8 June 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Timothy C (Son of Resident) published on 20 May 2017
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.903) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.903 for Park View Care Home is calculated as follows: ( (387 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 423 Ratings = 4.903
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jun 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Manager
Joined: 2023
A very warm welcome to Park View care Home
I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.
I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.
I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.
I look forward to welcoming you and your families to Park View Care Home
Job Title: Deputy Manager
Joined: 2023
Started in 2023
Job Title: Customer Relations Manager
Joined: 2017
I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!
Job Title: Head of Wellbeing
Joined: 2019
Started in 2019
Job Title: Head of Care for Dementia
Joined: 2013
Started in 2013
Job Title: Head Housekeeper & Laundry
Joined: 2012
I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.
Job Title: Head of Reception
Joined: 2012
Head of reception
Job Title: Training and Development Manager
Joined: 2020
Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.
Job Title: Site Maintenance Operative
Joined: 2021
Started in 2021
Job Title: Head Chef
Joined: 2018
Started in 2018
Job Title: Reception
Joined: 2024
Started with Park View in 2024
Job Title: Chef
Joined: 2017
Started at Park View 2017
Job Title: Kitchen Assistant
Joined: 2016
Started at Park View in 2016
Job Title: Head of Care Ground Floor
Joined: 2024
Started at Park View 2024
Job Title: Kitchen Assistant
Joined: 2021
Started at Park View 2021
Job Title: Care Assistant
Joined: 2023
Started at Park View 2023
Job Title: Care Assistant
Joined: 2020
Started at Park View 2020
Job Title: Well-Being Assistant
Joined: 2013
Started at Park View 2013
Job Title: Hospitality Assistant
Joined: 2013
Started at Park View in 2013
Job Title: Team leader
Joined: 2024
Started at Park View in 2024.
Job Title: Housekeeper
Joined: 2022
started at Park View in 2022