Park View Care Home

1 Chantry Close, Ipswich IP2 0QR

9.9 167 Reviews

Funding & Fees Guide for Park View Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,495
Self-Funded Residential Dementia Care from £1,495
Self-Funded Nursing Care from £1,725
Self-Funded Nursing Dementia Care from £1,725
RESPITE Self-Funded Residential Care £1,534 – £1,644
RESPITE Self-Funded Residential Dementia Care from £1,644

(These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)

(these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Ground Floor Accommodation only

Lift

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from Toby P (Grandson of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience

Nan has settled in well to Park View Care Home after being in hospital.
I think Nan likes it there, she will get on well and make new friends.
Staff are nice and friendly and caring to Nan.
Food is nice every day.

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Review from Dorothy May W (Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience

I am cared for with dignity and I am happy with the things I am allowed to do. I love cooking and am allowed to help.

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Review from Catherine S (Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience

Comfortable. Staff are very kind. Food is good.

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Review from Steve S (Son-in-law of Resident) published on 23 March 2017
Submitted via Postal Card • Report

Overall Experience

Staff were very supportive, accommodating and kindly throughout the latter stages of my father-in-law's terminal cancer. They took a personal interest in him that went far beyond carrying out their paid duties.

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Review from Julia E (Granddaughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience

I'm very happy with my nan's care I can't say. She is happy though. She is shown kindness, love and compassion and looked after very well and I'm happy she's safe.

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Review from J W (Daughter of Resident) published on 14 February 2017
Submitted via Postal Card • Report

Overall Experience

My Mother-in-law has settled in very well. The staff are very friendly, helpful and have allowed her to take part in lots of activities and have encouraged her to keep up with the hobbies that she has always enjoyed such as knitting, assisted cooking and singing. There was a wonderful programme of activities

leading up to Christmas such as the Christmas bazaar, carol singing, visits from the local scouts, culminating with the 'Park View's got talent' final. Everyone is very caring.

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Review from J P (Resident) published on 17 January 2017
Submitted via Postal Card • Report

Overall Experience

I am here, short-term, for respite care after a fall with subsequent operation and time in hopsital. I have to wear a leg brace for up to six weeks, restricting knee-joint movement but with some mobility. Park View is a well appointed, bright, spacious house with good facilities. All staff are cheerful,

attentive, patient, friendly and compassionate despite the challenges they face. Unlike some fellow residents, I have mobility with a walking frame and attend to all personal care apart from showering and lower body dressing and undressing. The help I ask for is provided well and efficiently. My room is comfortable and large enough for a short term stay. Catering is excellent with variety. Food well prepared, appetising, nourishing and sufficient.
Little contact with management re: daily routines etc. I feel settled here and have good rapport with all staff and residents alike and enjoy their company.

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Review from C P (Husband of Resident) published on 13 December 2016
Submitted via Postal Card • Report

Overall Experience

It is difficult to comment as I have no benchmark against which to measure. However, staff are always friendly and there is a "good atmosphere" throughout.

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Review from Linda A (Stepdaughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience

All staff were very helpful and kind and it was a lovely place for my step-dad to spend his last few days, It was very clean.

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Review from John M (Son of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience

It was very difficult having to place my father in nursing care. However, my family and I are becoming used to not having him at home as we could not be happier with the care he is receiving. He is very settled and the staff, each and every one of them, make him feel happy and well looked after. They

are each so caring and genuinely concerned for my father's care. The home is lovely, the residents are lovely. We all feel relaxed and happy with the level of care he is receiving.

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Review from Ernest H (Resident) assisted by family/friend published on 16 November 2016
Submitted via Postal Card • Report

Overall Experience

I am disabled from long-term effects from Polio and can no longer walk. I am 82 years of age and contracted Polio when I was 18. The first two days at Park View Care Home were traumatic because of the unavailability of a stand-up hoist. I was moved from bed to armchair and vice versa by means of a conventional

sling which was both tiring and uncomfortable. This meant that I was unable to get access to either the toilet or a commode. Mainly because the commode was too narrow for me to use it. The situation did not improve until my wife brought my own body belt from home so that I could then benefit by using the stand-up hoist to access the bathroom. My own carers at home also use a particular brand device to move me from bed to armchair but none seemed to be available at "Park View". Despite my advance request for 2 metal bed frames (one each side of the bed,) only one was available, which made it difficult to turn over or adjust my sleeping or sitting position easily. The carers were friendly, helpful and supportive but because of the poor organisation by the time my assisted washing and dressing were complete, my cooked breakfast was often either cold or tepid. Tea and suppers were also tepid on occasion. Finally, I very much appreciated the kindness of two of the carers who gave me a bath on my last day there (a far easy task for them!)

Reply from Carol Rhnd, Home Manager at Park View Care Home

Thank you for your review of Park View Care Home. We welcome all feedback and always use this to improve the quality of the home and service we provide. I apologise that you felt the equipment we had was not suitable for you to use. From the review, I understand the equipment was not available at the time so we have now invested in some additional equipment to prevent this reoccurring. We record all the temperatures of the foods we serve which were all correct but in light of your comments I have asked our Head Chef to monitor our room service to ensure we maintain our high standards of meal service at all times.
I am pleased you found our staff and the facilities excellent as we always strive to provide high-quality care in an excellent environment.

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Review from Janet R (Daughter of Resident) published on 30 September 2016
Submitted via Postal Card • Report

Overall Experience

My father was a resident for 4 months and receives the highest level of care whilst there. He was treated with dignity and respect and staff were very patient at all times. During the time leading up to his death, the staff communicated with us at all times so that we were aware of what was happening.

I have the highest opinion of the care given by the staff. Excellent!

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Review from Veronica E (Daughter of Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience

Mum was only a resident for three months before she sadly passed away, but during that time she received excellent care from all the staff. Her room was very comfortable and clean. the food was exceptional, the facilities for socialising were excellent and the nursing/care staff were patient, kind,

caring and supportive not only to mum but also to me. The general ambience of this home is excellent more like a five-star hotel! I could not have asked for a better environment for mum during her last days "Highly recommended " does not seem sufficient praise! Thank you.

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Review from Suzie B (Relative of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience

Staff have been wonderful to my aunt, always caring. I didn't get to meet the full team, but felt so confident she was safe and being cared for. Thank you.

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Review from Susan D (Sister of Resident) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience

The care provided to my sister is excellent. The staff are well trained and the food is very good. Lots of activities, room very clean and great gardens. Overall I think it is one of the best care home my sister has been in.

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Review from A A (Friend of Resident) published on 15 April 2016
Submitted via Postal Card • Report

Overall Experience

I am delighted the way my friend is settling- at last he is smiling after a long time!

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Review from S W (Daughter of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience

My father was a resident at Parkview for two years. During that time he received excellent care. His life was enhanced by the staff - all of them from the cleaning team to the nursing team. He was treated with respect, kindness and love. He was confined to his room but not lonely as the team popped

in during the day to chat to him, read the paper, talk about football. He was in a safe, loving home and we are very grateful for their efforts.

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Review from D B (Son of Resident) published on 2 March 2016
Submitted via Postal Card • Report

Overall Experience

I can only endorse my 98 year old mothers words about Park View "they are so caring and genuine". All staff are very friendly and speak to you whenever you visit. The medical team discuss matters and keep you informed.

The homes attention to detail is outstanding and nothing is too much trouble.

Food is excellent and if it's not on the menu they will do their very best to provide it.

Many elude to service and customer first but few provide it, Park View however fully delivers on both I cannot speak highly enough of Park View.

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Review from C F (Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience

My aunt feels safe, the staff are very friendly and caring. There is plenty of freshly home cooked food and very pleasant surroundings. The gardens are very well kept. The staff are very respectful and treat my aunt with dignity. Everywhere is very clean and clothes are laundered daily. I would recommend.

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Review from Maureen & Bryn (Daughter of Resident) published on 14 January 2016
Submitted via Postal Card • Report

Overall Experience

Our mother was admitted to Park View Care Home, Ipswich in a very weak state and in fact only survived another 5 weeks. However during that time, the care and support that she was given could not have been bettered. She was made very comfortable and received all the help and support that she needed.

Likewise, this help and support was also extended to us, her family. The staff were also very good in listening to the family and dealing with our questions or concerns. We are very grateful that our mother was able to spend her last few weeks of life in which a lovely place.

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Meet the Team (21)

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home

I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.

I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.

I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.

I look forward to welcoming you and your families to Park View Care Home

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.