Park View Care Home

1 Chantry Close, Ipswich IP2 0QR
Submit a Review
9.9 167 Reviews
  • Park View Care Home, Ipswich
Park View, part of First Care Homes is an attractive modern, purpose-built care home, providing residential, nursing and dementia care for up to 61 elderly people. Close to local transport and amenities, it is just one mile away from Ipswich, the bustling county town of Suffolk.

Park View is nestled within attractive landscaped gardens, with a large glass frontage which provides fantastic views of the gardens and overlooking Chantry Park. As well as a comprehensive activities programme, Park View has a surround sound cinema, a therapy room offering aromatherapy along with a library, activity kitchen, Bistro, residents own garden, balconies and terraces. All bedrooms have ensuite wet room, telephone, flat screen TV with Freeview and Sky channels.

Park View also offers residents a private dining room for special occasions including family functions.

Show Park View Care Home on the Map

Care Provided by Park View Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carol Rhind (Manager)
  • Admission Criteria
    • Private
    • Ages 18+
  • Room Information
    • Single Rooms (69)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Park View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,495
    • Self-Funded Residential Dementia Care from £1,495
    • Self-Funded Nursing Care from £1,725
    • Self-Funded Nursing Dementia Care from £1,725
    • RESPITE Self-Funded Residential Care £1,534 – £1,644
    • RESPITE Self-Funded Residential Dementia Care from £1,644

  • (These prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements.)
  • (these prices are only a guideline, please contact Park View Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking, with disabled parking and electric points available


Park View Care Home Reviews (167)

Total of 167, showing 161-167
9.9

Park View Care Home has a Review Score of 9.9 (9.903) out of 10, based on 36 reviews in the last 2 years. Over all time Park View Care Home has 167 reviews.

Overall Experience

  • 135
  • 31
  • 1
  • 0
  • 0

Date Published

167
7
16
36
131

Review from C C (Friend of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, clean and helpful. Nice people to talk to and very caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K A (Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care very good and food also. Gardens relaxing.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David M (Son of Resident) published on 22 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park View is always calm and welcoming. The staff always considerate, warm, approachable and very professional. The rooms, both private and public, are clean bright, well designed and well maintained. In every respect the overall standard of care, from nursing to catering is always excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N S (Son of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father is well cared for, have had some issues over medication but these are largely sorted out. Have seen a fairly rapid deterioration but this has been dealt with very well (Parkinson's). We could not have done this without the help from Park View. Do feel that support from NHS or link to care homes
needs to be a priority.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Wife of Resident) published on 27 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very nice and approachable, they are very caring to my husband and treat him very much as a person.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 26 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Care and staff are very good however I feel that there should be more activities for residents so that they interact with one another.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P M (Son-in-law of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day of admittance until her decease my mother in law received a superb level of care. The staff were caring and compassionate without exception. They did their utmost to satisfy her needs be it comfort, dietary needs or physical and emotional welfare. The care home was most comfortable, well
furnished and very welcoming to visitors. My wife and I were particularly impressed with the care, kindness and sensitivity shown towards us and my mother in law during her final days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.903)

Overview of Review Score

The Review Score of 9.9 (9.903) out of 10 for Park View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.903 for Park View Care Home is calculated as follows: ( (387 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 423 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park View Care Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (21)

Carol

Carol Rhind

Job Title: Manager

Joined: 2023

A very warm welcome to Park View care Home


I have been working in health and Social Care services for over 30 years. My career has covered many interesting areas from emergency care, acute services, community nursing, qualifying as a district nurse and management. I made the transition to care home management in 2012.


I really enjoy working with people and what I love about this role is I can make a difference, ensuring that each of our residents is supported as an individual with dignity and respect. I love working with the care home team to support our residents as partners to fulfil their lifestyle choices, revisiting hobbies and developing new passions and lived experiences. Importantly, time to have fun and time to reflect.


I truly believe in a ‘hands on' approach working with the team and residents delivering quality care with compassion.


I look forward to welcoming you and your families to Park View Care Home


Lindsey

Lindsey Reader

Job Title: Deputy Manager

Joined: 2023

Started in 2023


Sharon

Sharon Bowen

Job Title: Customer Relations Manager

Joined: 2017

I started working at Park View in May 2017, I started here as a Care Assistant and worked my way up to Head of care then I did my NVQ Level 5 and then progressed as a Customer Relations Manager. I love meeting new people and getting to hear all about people's loved ones.
in my spare time, I enjoy spending time with my family and watching my granddaughter grow up!


Lorraine

Lorraine Pretlove

Job Title: Head of Wellbeing

Joined: 2019

Started in 2019


Ashton

Ashton Wiles

Job Title: Head of Care for Dementia

Joined: 2013

Started in 2013


Bev

Bev Dean

Job Title: Head Housekeeper & Laundry

Joined: 2012

I started at Parkview when it opened in 2012. My dad was the very first resident in the home.
My first role was as a care assistant working on the Dementia floor.
My role then changed to be one of the domestic assistants and I worked my way up to become supervisor and now Head Housekeeper.
Me and my team of domestic assistants have pride in our work to keep the home a clean and pleasant environment for our lovely residents.


Jean

Jean Miller

Job Title: Head of Reception

Joined: 2012

Head of reception


Sarah-Louise

Sarah-Louise Manton

Job Title: Training and Development Manager

Joined: 2020

Sarah takes all members of staff through compulsory training, induction training and refresher courses at The Cambridgeshire Care Home and at Park View, Ipswich.


Jim

Jim Pretlove

Job Title: Site Maintenance Operative

Joined: 2021

Started in 2021


Darren

Darren Morton

Job Title: Head Chef

Joined: 2018

Started in 2018


Shannon

Shannon Woods

Job Title: Reception

Joined: 2024

Started with Park View in 2024


Donna

Donna Batterham

Job Title: Chef

Joined: 2017

Started at Park View 2017


Natasha

Natasha Kettering

Job Title: Kitchen Assistant

Joined: 2016

Started at Park View in 2016


Gloria

Gloria Mina

Job Title: Head of Care Ground Floor

Joined: 2024

Started at Park View 2024


Harvey

Harvey Teague

Job Title: Kitchen Assistant

Joined: 2021

Started at Park View 2021


Amy

Amy Rabett

Job Title: Care Assistant

Joined: 2023

Started at Park View 2023


Amy

Amy Ridley

Job Title: Care Assistant

Joined: 2020

Started at Park View 2020


Lisa

Lisa Farrow

Job Title: Well-Being Assistant

Joined: 2013

Started at Park View 2013


Elizabeth

Elizabeth Cotton

Job Title: Hospitality Assistant

Joined: 2013

Started at Park View in 2013


Ryan

Ryan Guingona

Job Title: Team leader

Joined: 2024

Started at Park View in 2024.


Caroline

Caroline Smith

Job Title: Housekeeper

Joined: 2022

started at Park View in 2022