For further information relating to fees, please contact the home
Parklands Care Home has a Review Score of 9.6 (9.638) out of 10, based on 15 reviews in the last 2 years. Over all time Parklands Care Home has 52 reviews.
Review from Lilian M (Niece of Resident) published on 4 March 2025
Submitted via Website •
Report
Reply from Cameron, Parklands Care Home Rep at Parklands Care Home
Thank you for your thoughtful review. We're so pleased to hear that your aunt received the care and attention she deserved during her time at Parklands. Our team takes great pride in maintaining a clean, welcoming, and supportive environment for all our residents, and it's wonderful to hear that this was reflected in your experience. We truly appreciate your kind words about our colleagues - we'll be sure to pass them on. If there's anything else we can do for you, please don't hesitate to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jac S (Daughter of Resident) published on 25 February 2025
Submitted via Website •
Report
Reply from Cameron, Parklands Care Home Rep at Parklands Care Home
Thank you so much for your kind words and for sharing your experience at Parklands Care Home. We understand how big a decision it is to place a loved one in care, and we're delighted to hear that you feel reassured knowing your mum is well looked after. Our team is truly dedicated to building meaningful relationships with residents, ensuring they feel safe, valued, and at home. It's also wonderful to hear that our new manager has made such a positive impression and is always available to chat. If there's ever anything we can do to further support you or your mum, please don't hesitate to reach out. We really appreciate your feedback!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L G (Sister of Resident) published on 5 February 2025
Submitted via Website •
Report
Reply from Cameron, Parklands Care Home Rep at Parklands Care Home
Thank you for your kind words about our team at Parklands. We're delighted to hear your sister feels well cared for and enjoys the friendliness of our staff. We appreciate your feedback on activities and understand how important engagement is for our residents. We are actively working to enhance our activities programme and ensure meaningful stimulation for everyone. If you'd like to share any specific ideas or discuss this further, please feel free to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Austin C (Grandson of Resident) published on 9 September 2024
Submitted via Postal Card •
Report
Reply from Cameron, Parklands Care Home Rep at Parklands Care Home
Thank you for your kind review. We're delighted to hear that your gran is enjoying her time at Parklands and that you find our colleagues attentive and caring. It's wonderful to know that communication has been positive and that management is approachable. We strive to create a welcoming and supportive environment for both our residents and their families. If there's ever anything more we can do, please don't hesitate to reach out. Your feedback is greatly appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Nadine K (Granddaughter of Resident) published on 27 August 2024
Submitted via Website •
Report
Reply from Richard Catahan, Manager at Parklands Care Home
Thank you so much for taking the time to review our service. Your kind words are very much appreciated by every member of the team here at Parklands. We all regard caring for your gran as both an honour and a pleasure. She brightens up each and every day with her gorgeous smile and wonderful personality. If there is anything at all that she ever needs or wants, please do not hesitate to let us know.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from George B (Son of Resident) published on 14 August 2024
Submitted via Website •
Report
Reply from Cameron, Parklands Care Home Rep at Parklands Care Home
Thank you so much for your kind words. We're truly grateful that you and your family feel supported and cared for at Parklands. It's heartening to know that our team's dedication to creating a safe and comfortable environment for your mother has made a positive impact. We understand how important it is to feel confident in your loved one's care, and we're honoured to be a part of your family's journey. If you ever need anything, we're always here for you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth R (Daughter of Resident) published on 30 May 2024
Submitted via Website •
Report
Reply from Richard Catahan, Manager at Parklands Care Home
Thank you for bringing your concerns to our attention. This is not what we are known for at Parklands and I have already met with our staff to find out what went wrong and to reinforce our company standards and expectations. In the meantime, should you have any concerns at all, please pop in and see me straight away and I will be more than happy to help you. In respect of the changes to your mum's key worker(s), I apologise for the lack of communication and can advise you that she now has both a key worker and a named nurse. We will make sure that you are kept informed of any changes moving forward and, as you know, you can always pop in for a chat with me if there is anything that you are unsure of.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil H (Friend of Resident) published on 23 January 2024
Submitted via Website •
Report
Reply from Cameron, Care Home Representative at Parklands Care Home
Please accept our heartfelt condolences for the loss of your dear friend. We are deeply touched by your kind words and grateful for the trust
placed in us to care for him in his final days. It was our privilege to provide him with comfort and compassionate care. Thank you for sharing your heartfelt experience with Parklands. Our team is committed to offering compassionate and respectful care to all our residents, and it's truly rewarding to hear that this was reflected in both your and your friend's experience.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Irene S (Niece of Resident) published on 3 January 2024
Submitted via Website •
Report
Reply from Richard Catahan, Manager at Parklands Care Home
Thank you very much for taking the time to review your aunt's care. It is so nice to hear that she enjoyed the Christmas events as this is such a special time of the year. We continually strive to develop our activities and well-being programme, so please do let us know if there is anything that you think our residents might enjoy and we will try to make it happen.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon M (Daughter-in-law of Resident) published on 2 October 2023
Submitted via Website •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your kind words. It is a pleasure to care for your father-in-law and we all look forward to seeing him and talking with him every day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret M (Daughter-in-law of Resident) published on 14 September 2023
Submitted via Postal Card •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your comments. I understand your concerns and can promise you that we will do everything that we can to maximise the wellbeing and quality of life of your mother-in-law. I would like to reassure you that your mother-in-law joins in with all group activities including the regular exercise classes. She particularly enjoys all forms of musical activity and entertainment. Many of our residents who are living with dementia will often not remember activities, interactions and events, particularly those that are the most recent. This can often lead to feelings of loneliness and boredom and is why we emphasise the importance of every moment of each interaction. Please get in touch with our activities coordinator who has numerous photographs of your mother-in-law enjoying a range of activities, which we will be more than happy to share with you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda B (Niece of Resident) published on 1 September 2023
Submitted via Website •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your kind words. It was a privilege to have been able to care for your uncle and he is greatly missed by all of us.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A B (Brother of Resident) published on 18 May 2023
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Fiona C (Niece of Resident) published on 20 April 2023
Submitted via Website •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your kind words, you are welcome anytime for a coffee and cake.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Allison W (Daughter of Resident) published on 29 March 2023
Submitted via Website •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Hi, thank you for your feedback. We will share this with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Agnes M (Wife of Resident) published on 17 February 2023
Submitted via Postal Card •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your feedback; we will share this with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E G (Friend of Resident) published on 17 June 2022
Submitted via Website •
Report
Reply from Parklands Care, Manager at Parklands Care Home
Thank you for your kind review. We hope you continue to have a positive experience whilst visiting your friend. We will pass on your feedback to our team.
With best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda H (Daughter of Resident) published on 27 April 2022
Submitted via Website •
Report
Reply from Dee Maltman, Deputy Manager at Parklands Care Home
Thank you for submitting your review. We will take your comments on board and use them for training and reflection with the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Holly H (Granddaughter of Resident) published on 10 January 2022
Submitted via Website •
Report
Reply from Dee Maltman, Deputy Manager at Parklands Care Home
Thank you for your kind words and lovely feedback, I will be sure to pass this on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Partner of Resident) published on 2 September 2021
Submitted via Postal Card •
Report
Reply from Parklands Care, Deputy Manager at Parklands Care Home
Thank you, for your kind words about the Care Home and the staff. Hopefully, you will be able to enjoy tea with us again very soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.6 (9.638) out of 10 for Parklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 15 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.638 for Parklands Care Home is calculated as follows: ( (129 Excellents x 5) + (32 Goods x 4) + (8 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 174 Ratings = 4.638
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Parklands Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 14 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 May 2024
How well do we support people's wellbeing? |
Adequate
(3) |
How good is our leadership? |
Good
(4) |
How good is our staff team? |
Good
(4) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Good
(4) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Deputy Manager
Joined: 2023
I am the Home Manager at Parklands Care Home in Alloa, bringing over 25 years of healthcare experience, including 14 years in care home management. Originally from Hampshire, I began my career as an intensive care nurse after earning my degree in Adult Health Nursing from the University of Southampton in 2001.
After a decade in intensive care, I transitioned to care home nursing, where I found my passion for delivering high-quality, person-centred care. Since moving to Scotland, I have worked across nursing homes, intensive care, learning disability support, and mental health care, before joining Meallmore’s Parklands Care Home as Deputy Manager in 2023.
Now as Home Manager, I am committed to ensuring residents receive the highest standards of care in a welcoming and supportive environment. I am proud to lead a fantastic team and be part of an organisation that truly values quality care, community, and continuous improvement.
Job Title: Care Home Administrator
Joined: 2012
Edna has worked at Parklands Care Home since 2012
Edna finds her job rewarding and loves how everyday is different.
Edna enjoys providing support to the team and assisting the management to operate a successful and well managed home by responding to the needs of staff, residents and relatives.