Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On Site
Colne View has a Review Score of 9.8 (9.825) out of 10, based on 47 reviews in the last 2 years. Over all time Colne View has 161 reviews.
Review from Belinda H (Daughter-in-law of Resident) published on 1 April 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you so much for taking the time to share your positive experience. We are thrilled to hear that your mother-in-law's quality of life has improved since moving to Colne View, and that she is enjoying the activities and meals. It's wonderful to know that our team's efforts to provide attentive, pleasant care are making a difference. We truly appreciate your kind words and will continue to do our best to provide the best care possible for your mother-in-law.
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Review from Eileen P (Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you for your wonderful review! We're so glad to hear that you enjoy living here and appreciate the entertainment and helpfulness of our team. It's great to know that you're having a positive experience, and we'll continue working to make sure you feel supported and entertained. Thank you again for sharing your thoughts!
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Review from P H (Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you so much for your wonderful review! We're absolutely delighted to hear that you're very happy living at Colne View. Providing a comfortable, supportive and welcoming environment is our top priority and it means the world to us that you feel this way. Thank you again for your kind words, we will be sure to let the rest of the team know.
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Review from M R (Friend of Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you so much for your kind words! We're thrilled to hear that you enjoy the activities at Colne View and appreciate the care and friendliness of our staff. It's wonderful to know that the dementia friendly choir, dance, Crafty Nannas, and Cafe bring you so much joy. We strive to create a welcoming and uplifting environment, and your feedback truly means the world to us. We look forward to continuing to share these moments with you!
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Review from Josephine B (Friend of Resident) published on 27 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you so much for your thoughtful and positive review! We're incredibly grateful for your continued support over the past two years. It's heartwarming to know that you feel welcomed and that our staff's care and attentiveness make a difference to the residents living at Colne View. We're also thrilled to hear that the activities are well-suited to the residents' needs and bring joy, laughter, and thoughtfulness to everyone involved. We're so proud to be part of this community, and your feedback means the world to us. Thank you again for taking the time to share your experience!
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Review from B H (Resident) published on 26 March 2025
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you for sharing your feedback! We're so happy to hear that you're pleased with everything during your time at Colne View. If there's anything we can do to make your experience even better, please don't hesitate to let us know.
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Review from W G (Resident) published on 25 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you for your kind review! We're so glad to hear that you're happy living here and that you enjoy the activities we offer. It's wonderful to know that our team are making a positive impact on your experience. If there's anything else we can do to make your time here even better, please don't hesitate to let us know!
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Review from Stephen H (Son of Resident) published on 25 March 2025
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you so much for your heartfelt review! We're so glad to hear that you're pleased with the care your mum is receiving at Colne View. Our team takes great pride in getting to know each resident personally, and it's wonderful to know that your mum feels special and well cared for. We truly appreciate you sharing this feedback and will continue to make sure she and all of our residents feel valued and supported.
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Review from M G (Daughter of Resident) published on 20 March 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you so much for your heartfelt review. We are truly touched by your kind words and are so glad to hear that your mother's experience at Colne View has been positive. Our team is dedicated to providing the highest level of care and support, not just for the residents but for their families as well. It's wonderful to know that both you and your mother feel supported and cared for. We are also thrilled to hear that you find the home warm, welcoming, and that the food meets your expectations. We're honored that you chose Colne View for your mother's care, and we'll continue to do everything we can to make her feel at home. Thank you again for sharing your experience with us!
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Review from Robert R (Brother-in-law of Resident) published on 19 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you for your kind review! We're so glad to hear that you've had a positive experience with our staff and that you find them helpful and respectful. It's great to know the meals always look appealing, and we're happy you enjoy the coffee and cakes! If you ever decide to try a meal with us, we'd love to hear your thoughts. Thanks again for sharing your feedback!
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Review from Joyce R (Sister of Resident) published on 19 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
thank you for your positive review! We're so happy to hear that you've had a great experience with our staff and that you find the home to be clean and welcoming. We take great pride in providing a safe and comfortable environment, and your feedback means a lot to us. If there's anything we can do to make your experience even better, please don't hesitate to let us know!
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Review from L L (Daughter-in-law of Resident) published on 7 March 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Home Manager at Colne View
Thank you so much for your kind words and for taking the time to share your experience. Ensuring the residents are comfortable, well cared for, and treated with dignity is at the heart of everything we do, so it's wonderful to hear that you have peace of mind knowing she is in good hands. Your feedback means a lot to our team, and we will be sure to share your appreciation with them.
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Review from G A (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card •
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4.0 out of 5
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Review from D D (Husband of Resident) published on 18 September 2024
Submitted via Postal Card •
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5.0 out of 5
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Review from C C (Respite Resident) published on 29 July 2024
Submitted via Postal Card •
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5.0 out of 5
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Review from Janet S (Cousin of Resident) published on 11 July 2024
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi Janet, thank you very much for taking the time to leave us feedback about your experience at Colne View. We are so pleased to hear that you have enjoyed being a part of the celebrations that take place in the home. We hope you can join us for more in the future. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from J H (Wife of Resident) published on 21 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hannah Atherley, Reviews Team at Colne View
Thank you very much for taking the time to review us, we are pleased to hear you were happy with the care, hospitality, and food your husband received while being at Colne View, we are so glad that we could support you. At Colne View, we're committed to delivering the highest standards of care to residents living at our home.
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Review from F O (Sister of Resident) published on 9 April 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you so much for such a lovely review. We are so pleased to hear that the friendliness of the staff makes you feel welcome and that you enjoy seeing all the activities that take place at Colne View. We strive to provide a varied program of activities for the residents to enjoy. We are glad you like to follow our daily activity on social media. We will be sure to pass on your comments to the team who always appreciate to hear their hard work does not go unnoticed.
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Review from B N (Son of Resident) published on 2 April 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you for this glowing review, we are so happy that you feel that all of the staff and facilities are at this high standard. It is always very humbling to hear such lovely praise from friends and family. We will be sure to pass on your wonderful feedback to the team as they always appreciate some positive praise.
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Review from Clare B (Daughter of Resident) published on 18 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for your lovely words. We always strive to provide the best through delivering high quality care to residents of Colne View. We are thrilled to hear she is living her best life! We will be sure to share your comments with the whole team.
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The Review Score of 9.8 (9.825) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Colne View is calculated as follows: ( (461 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 553 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Colne View is based on 47 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2019
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Job Title: Home Manager
I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.
My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.
