Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On Site
Colne View has a Review Score of 9.8 (9.825) out of 10, based on 47 reviews in the last 2 years. Over all time Colne View has 161 reviews.
Review from P P (Daughter of Resident) published on 18 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for your kind words. We are always so happy to hear that residents and families receive the friendly and warm feeling we strive to provide. It is a pleasure to have your mum here with us at Colne View. We will be sure to pass on your feedback to the rest of the team.
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Review from G P (Husband of Resident) published on 14 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for taking the time to write such lovely words about Colne View. It is comforting to know that we have supported you and your family from the beginning and that your view remains unchanged eighteen months on. It is great to hear that your wife has enjoyed the range of activities we have here despite mobility restrictions and that the welcome you receive from the staff doesn't go unnoticed. We will be sure to pass your kind words on to the rest of the team.
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Review from Gill B (Friend of Resident) published on 14 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for your five-star review. The staff here at Colne View are very happy to hear that their warm and friendly manner is appreciated. We always enjoy your company here, you are always welcome!
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Review from Mark J (Son of Resident) published on 14 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for taking the time to write such lovely words about Colne View. We are so pleased to hear that we have had a positive impact on the whole family's wellbeing. We always strive to support not only the residents but the families of Colne View too. It is also great to hear that you now spend quality time with Mum. We will be sure to pass on your comments to the team.
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Review from Debbie J (Daughter-in-law of Resident) published on 5 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi, many thanks for such lovely words. We are so pleased to hear that we have been instrumental in making sure your loved one lives in the best environment for her everyday needs and that the team have been supportive to you during what was a difficult time. We pride ourselves in providing the best care for your loved one, we are pleased to hear your experience has been a positive one.
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Review from G B (Friend of Resident) published on 5 March 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience at Colne View. We set a high standard for ourselves and are pleased to hear that your regular visits to Colne View are enjoyable.
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Review from N K (Brother of Resident) published on 23 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you kindly for providing such a lovely review of Colne View. We have all loved your family being a part of the home and we aim high to ensure that we remain welcoming and friendly to all residents and their families. We are happy that you feel engaged and involved with the aspects of your brother's care. We will be sure to pass on your comments to the rest of the team.
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Review from J R (Daughter of Resident) published on 19 February 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you for leaving us such a lovely review. We are always humbled to hear such exceptional praise. We set high standards here at Colne View so we are pleased to hear that your experience has been such a positive one. We will be sure to share your comments with the rest of the team.
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Review from Margaret C (Friend of Resident) published on 19 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Reviews Team, Reviews Team at Colne View
Thank you for taking the time to leave us this lovely feedback.
It is always very humbling to hear such exceptional praise, it will be shared with all of the Colne View team.
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Review from S S (Daughter of Resident) published on 11 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience at Colne View. It is so lovely to hear that your mother felt in safe hands with us. We will be sure to pass your comments on to the team.
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Review from J S (Friend of Resident) published on 11 December 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from Graham F (Friend of Resident) published on 11 December 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from Jennifer T (Wife of Resident) published on 24 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
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Review from Tracie G (Daughter of Resident) published on 2 November 2023
Submitted via Website •
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5.0 out of 5
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Review from Robert S (Son of Resident) published on 11 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi Robert, thank you very much for taking the time to leave us feedback. We are so pleased that we have been able to help Mum and for your high scores across all areas of the home and care support.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Linda S (Resident) published on 8 October 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi Linda, thank you very much for taking the time to leave us feedback about your experience.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your overall experience with us has been a positive one.
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Review from G S (Friend of Resident) published on 5 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience with us. We are so pleased that we have been a part of your friend's care support and that all your visits are now once again enjoyable.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Sunil P (Son of Resident) published on 2 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi Sunil, thank you very much for taking the time to leave us feedback about your experience. We are so pleased to hear that your experience of our staff are kind, caring and professional.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Raksha P (Respite Resident) assisted by family/friend published on 29 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi and thank you very much for taking the time to leave us this wonderful feedback about your experience of moving into Colne View. We are pleased to see the five star scores you have given us for every area.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from C I (Daughter of Resident) published on 8 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Samantha Debenham, Reviews Team at Colne View
Thank you for rating your overall experience as good, we are delighted to hear your mother has settled in well and you’re happy with the care at Colne View. Just to reassure you, we always make sure that we have the right numbers of colleagues on hand, both throughout the day as well as the night, seven days a week, to ensure that we always deliver the safe, high quality care that we’re known for. When you visit, you may not always see every team member, especially during the day when there’s lots going on. We are sorry to hear you have occasionally struggled with parking, our colleagues double park to leave room for visitors, but we understand this can happen when we have staff training. We are always reviewing residents' care types to ensure they are in the place that suits them, I believe this has already happened. Please do let us know at any time if you have any questions or comments, we’ll always be here to help.
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The Review Score of 9.8 (9.825) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Colne View is calculated as follows: ( (461 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 553 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Colne View is based on 47 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2019
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Job Title: Home Manager
I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.
My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.
