Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
On Site
Colne View has a Review Score of 9.8 (9.825) out of 10, based on 47 reviews in the last 2 years. Over all time Colne View has 161 reviews.
Review from Ena S (Resident) published on 6 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Hi and thank you very much for taking the time to leave us feedback.
We are so pleased to hear that your move to Colne View Care Home has been a positive experience. At Colne View - Care UK we set a high standard for ourselves, so we are very pleased to hear that your move to us has been beneficial for you. We are so glad you are happy living at Colne View.
Thank you, the Care UK team.
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Review from W G (Resident) assisted by family/friend published on 1 August 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Kim Richardson, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience here at Colne View. We are particularly pleased you enjoy your outings in the minibus and the range of activities on offer.
We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Emily B (Granddaughter of Resident) published on 5 July 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Hannah Atherley, Reviews Team at Colne View
Hi Emily, thank you very much for taking the time to leave us feedback about your experience. We are delighted with your 5-star review, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from Nina B (Sister-in-law of Resident) published on 8 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Caprice Geisha, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience.
At Colne View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
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Review from N R (Daughter of Resident) published on 29 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Hannah Atherley, Reviews Team at Colne View
Hi, thank you very much for reviewing Colne View 5 stars. We are delighted to hear you are happy with the care and environment. We take pride in providing a varied activities programme, however, we are always open to feedback and new ideas.
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Review from D L (Friend of Resident) published on 15 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Belle Newman, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience.
We are so pleased to hear that your friend has settled in well at Colne View. We pride ourselves in delivering first-class care to both the resident and their loved ones. We will be sure to pass your kind comments on to the team.
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Review from Richard B (Son of Resident) published on 7 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Belle Newman, Reviews Team at Colne View
Thank you very much for taking the time to leave us feedback about your experience.
We are so pleased to hear that you have received good care and attention from the whole team at Colne View. It is a pleasure to have supported you and your family and to know that this has been valued. We will be sure to share your kind words with the team.
We have a varied activities programme at Colne View. If there is something your loved one would enjoy, we are always open to suggestions and feedback. You are always invited to discuss this with us.
Once again thank you for your kind words and positive review.
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Review from J S (Resident) published on 4 February 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Hannah Atherley, Manager at Colne View
Thank you for your lovely words, we are pleased to hear you're happy with your new home.
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Review from K K (Resident) published on 4 February 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from M M (Wife of Resident) published on 5 January 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from L T (Daughter of Resident) published on 5 January 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from Anni N (Daughter of Resident) published on 18 November 2022
Submitted via Website •
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Overall Experience
1.0 out of 5
Reply from Samantha Debenham, Personal Assistant at Colne View
Thank you for your feedback, we appreciate your positive scores around activities and cleanliness here at Colne View. We are saddened to hear of this experience, and we do take your concerns seriously. We understand there has been a misunderstanding in the information that has been received about using the hoists, there is always a hoist available for every resident. The matter discussed in the review is currently being investigated by the Home Manager.
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Review from M R (Friend of Resident) published on 15 November 2022
Submitted via Website •
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5.0 out of 5
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Review from M W (Granddaughter of Resident) published on 20 October 2022
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5.0 out of 5
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Review from Vicki S (Granddaughter of Resident) published on 20 October 2022
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5.0 out of 5
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Review from Pauline W (Sister-in-law of Resident) published on 29 September 2022
Submitted via Postal Card •
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5.0 out of 5
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Review from Bruce R (Relative of Resident) published on 28 September 2022
Submitted via Postal Card •
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5.0 out of 5
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Review from K M (Daughter of Resident) published on 12 September 2022
Submitted via Postal Card •
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5.0 out of 5
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Review from S L (Resident) published on 26 August 2022
Submitted via Postal Card •
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5.0 out of 5
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Review from Jan S (Daughter of Resident) published on 25 August 2022
Submitted via Postal Card •
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4.0 out of 5
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The Review Score of 9.8 (9.825) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.825 for Colne View is calculated as follows: ( (461 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 553 Ratings = 4.825
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Colne View is based on 47 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2019
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Job Title: Home Manager
I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.
My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.
