Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 161 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, from residential and nursing care to respite care. The team also offers supportive palliative and end-of-life care.

Situated in the charming town of Halstead, the home offers a range of facilities, including en-suite bedrooms, a retro kitchen, a coffee shop, an in-house cinema and a hair salon. With quality furnishings and tasteful décor, the home has a lively atmosphere with a homely, comfortable and secure feel.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and enjoy living as independently as possible.

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Care Provided by Colne View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Monica Boldeata (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colne View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,688
    • Self-Funded Residential Dementia Care from £1,778
    • Self-Funded Nursing Care from £1,928
    • RESPITE Self-Funded Residential Care from £1,898
    • RESPITE Self-Funded Residential Dementia Care from £1,988
    • RESPITE Self-Funded Nursing Care from £2,138

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Colne View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On Site


Colne View Reviews (161)

Total of 161, showing 61-80
9.8

Colne View has a Review Score of 9.8 (9.825) out of 10, based on 47 reviews in the last 2 years. Over all time Colne View has 161 reviews.

Overall Experience

  • 127
  • 30
  • 2
  • 0
  • 2

Date Published

161
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17
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114

Review from Michael W (Partner of Resident) published on 12 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Staff are caring and only happy to help everyone. Can't praise the care home enough. My partner went to the home as respite and loved it. Activities, trips out, cinema, lovely room, my partner was very happy with her stay, Can't fault the care at all. Food, everything 10/10. Thanks
very much to everyone at Colne View Care Home.

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Review from A H (Son of Resident) published on 9 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has happily settled into this caring environment. The staff are all very friendly and patient. They show a professional understanding of how to look after someone with increasing dementia. The cafe is a pleasant and safe place to meet and chat and there are plenty of facilities and activities to
entertain those residents able to take advantage of all that is offered. We are extremely happy with mums care at Colne View.

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Review from Jackie C (Sister of Resident) published on 22 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was only in the home for a few weeks, he was made comfortable and was well cared for. I was always made welcome, staff were on hand to explain his situation and sympathy was extended when it became necessary.

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Review from L M (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been in Colne View Care Home since August last year. So far we are very happy with the level of care provided. Staff are friendly and kind and my dad is settled and appears to be comfortable and happy.

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Review from Gwyn D (Respite Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good. Food was excellent. I have really enjoyed myself.

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Review from Paula A (Daughter of Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no understanding of care homes until my dad had to get an emergency placement. We chose here as it is close to where I live. I'm so pleased we chose here as they have helped my dad so much. I lost my Mum just before my dad come here, and if he was still at home, we could have lost him too. My
dad says they are really good here and they are helping him lots.

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Review from Linda A (Resident) published on 25 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was sent to Colne View for rehab after breaking my leg in January. Although I was apprehensive, I was made so welcome. The room was first class, so comfortable. Nothing was too much trouble for the carers.

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Review from Carole H (Daughter of Resident) published on 18 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was in your care for just over five years. He was well looked after, always clean and tidy.

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Review from Norman F (Partner of Resident) published on 7 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

She found that staying at Colne View Care Home the staff were all good and friendly.

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Review from Martin D (Son-in-law of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with Colne View Care Home and the care my mother-in-law is receiving. The staff are efficient and very caring. They are doing a wonderful job. Although my mother-in-law has some dementia she is happy and settled most of the time. She enjoys the food and remarks about how clean her
room is and enjoys the view of the field from her window. I didn't think she'd settle in a home as she was previously very independent. The carers are excellent and deserve paying more! The management are also very good at this care home.

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Review from J B (Husband of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home clean and well looked after, also the food is a very good standard! The staff have looked after my wife well, even in her bad times. I have also found that the staff have been very friendly and helpful to me during my visits, also have supported myself through some difficult times.

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Review from J J (Daughter of Resident) published on 24 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

At first, this care home seemed lovely, with beautiful surroundings and facilities. Unfortunately, the care received and our experience of it was not so lovely. We chose Colne View for my Dad as he suffers from Alzheimer's so his behaviour can be unpredictable and Colne View is advertised as specialising
in 'Alzheimer's and challenging behaviour'. From our experience, they didn't seem able or willing to cope with any of his behaviour. We have since moved him to another home without a fancy cinema room and without any other added frills, but the management and staff actually seem to care about the residents rather than just the money. I would never recommend Colne View to anyone with Alzheimer's.

Reply from Samantha Debenham, Personal Assistant at Colne View

Thank you for taking the time to review Colne View. We are sorry to hear that you were unhappy with your dad’s care. Every individual living with dementia has different complex needs and behaviours which are not easy to define, particularly in the context of a pandemic when government restrictions have required different procedures and occasional periods of isolation. We constantly review a resident’s changing needs and behaviours, to ensure we can continue to offer them the very best level of care but on rare occasions, difficult decisions have to be made when another home would be better suited to their needs. We will review your experience and ensure we adapt our approach accordingly. We are glad to hear that your dad has settled in his new care home.


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Review from A P (Resident) published on 8 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After consulting my friends and family, it was decided that I needed some respite care as I had been falling at home a number of times and been unable to get up. Since coming to Colne View, I feel 150% better. At home, I had not been eating well but the food at Colne View has been exceptional, and I
now I feel a different person. The staff are amazing, there is always somebody there to lean on and someone ready to give you a hug. I am a smoker and my wish was to continue this whilst at Colne View and the staff have been very accommodating with this. Safety is the highest priority and I can highly recommend this care home. The price isn't exorbitant and if you would like a friendly, kind atmosphere to retreat to, Colne View comes with my highest recommendation.

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Review from Teresa W (Daughter of Resident) published on 4 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All reception are wonderful as are all the carers! My mum is so happy here! It is such a wonderful home! We as a family are so grateful for all the care given!

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Review from D N (Resident) published on 3 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living at Colne View Care Home for nearly seven years and I wouldn’t want to be anywhere else. I am very happy here. The staff are very friendly and nothing is too much trouble. The home is homely and nice looking and the staff always ensure that everything is neat and tidy.

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Review from T S (Daughter of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was a resident at Colne View Care Home for around three months following a major operation. The staff on the first and second floor were very kind and caring and did all they could for my mum under very trying circumstances due to the pandemic which caused staff shortages. My mum did say she
felt well cared for and in a safe environment.

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Review from Nikkie H (Daughter of Resident) published on 24 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nurses and carers were very caring and attended to Dad whenever we needed them to.
Would be useful for family members to have an induction into the home as initially I was taken to Dad's room by a maintenance man.
Having had no tour or knowledge of the security numbers near the doors it was difficult
to get in or out!

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Review from Tanya R (Daughter of Resident) published on 10 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our dad spent just over two weeks at Colne View Care Home. He had very good care during his time here in a lovely room that overlooked the sports ground. Carers were on hand to support Dad at all times.
The home is very animal friendly, so much so that I was able to bring my dog in which was just wonderful.

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Review from Joy H (Wife of Resident) published on 17 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was told my husband could not come home because he needed 24-hour care, I was devastated. I have been caring for him for the past three and a half years. Within 24-hours of him having been admitted to Colne View, I completely change my mind. Without exception, the staff care not only for him
but for me and my family. Colne View gave me the chance to be a wife again and not a carer. I am deeply grateful for this, and it made his passing easier to bear. I would like to mention different members of staff, who were exceptional, but every denomination played their part and gave exceptional service. My family and I would like to thank each and every person who helped him during his stay at Colne View.

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Review from K F (Daughter of Resident) published on 3 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Colne View Care Home from hospital on 17/08/2021 for 24/7 nursing care. She had not been out since February 2020 until going into hospital. Mum was very scared, being away from her home where she would never return. Mum, due to her illness, could not talk. From the moment she arrived at
Colne View, the care she received was outstanding and continued until she sadly passed away on 04/10/2021. She was able to see all her family, who were all made welcome when visiting her. I told the staff they were like Mum's guardian angels. Mum often wrote 'I feel safe, everyone is so kind and caring'. On the day Mum passed away all the staff again gave their support and that care and support continued on the last day we collected her items. We will be forever grateful. Thank you all at Colne View.

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Current Review Score: 9.8 (9.825)

Overview of Review Score

The Review Score of 9.8 (9.825) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 47 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 47 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.825 for Colne View is calculated as follows: ( (461 Excellents x 5) + (87 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 553 Ratings = 4.825

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colne View is based on 47 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 47 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Monica

Monica Boldeata

Job Title: Home Manager

I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.


My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.