Colne View

Dame Mary Walk, Colchester Road, Halstead CO9 2FF
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9.8 162 Reviews
  • Colne View, Halstead
Colne View is a purpose-built care home offering a range of high-quality services, from residential and nursing care to respite care. The team also offers supportive palliative and end-of-life care.

Situated in the charming town of Halstead, the home offers a range of facilities, including en-suite bedrooms, a retro kitchen, a coffee shop, an in-house cinema and a hair salon. With quality furnishings and tasteful décor, the home has a lively atmosphere with a homely, comfortable and secure feel.

At Colne View, the friendly, compassionate team delivers care that is centred on the individual. Residents are involved in all aspects of their care so they can continue to feel valued and enjoy living as independently as possible.

Care Provided by Colne View

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Monica Boldeata (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (70)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Colne View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,688
    • Self-Funded Residential Dementia Care from £1,778
    • Self-Funded Nursing Care from £1,928
    • RESPITE Self-Funded Residential Care from £1,898
    • RESPITE Self-Funded Residential Dementia Care from £1,988
    • RESPITE Self-Funded Nursing Care from £2,138
  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level
    of care and support required by each individual. Premium rooms normally require an additional charge.
    Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • In-house café with homemade cakes, and a variety of speciality teas and coffees
    • Use of in-house cinema
    • Access to landscaped gardens
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.


  • (these prices are only a guideline, please contact Colne View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking
  • On Site


Total of 162, showing 141-160
9.8

Colne View has a Review Score of 9.8 (9.827) out of 10, based on 48 reviews in the last 2 years. Over all time Colne View has 162 reviews.

Overall Experience

  • 128
  • 30
  • 2
  • 0
  • 2

Date Published

162
14
18
48
114
Overall Experience  Overall Experience 5.0 out of 5

Really reassured now mum is settled and happy in her new home. The staff have been so welcoming and we already feel very much part of this community. I believe Mum's needs are constantly being assessed and the staff carry out their duties diligently and with compassion.

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Overall Experience  Overall Experience 5.0 out of 5

The home provides a caring, safe environment for my sister. The staff are very dedicated and treat the residents with respect and dignity.
The activities are very varied and the weekly choir is great fun.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this care home for nearly two years suffering from dementia and I cannot fault the care and understanding he has received from both staff and management.

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Overall Experience  Overall Experience 5.0 out of 5

I found Colne View to be an excellent care home. The carers and staff are all very kind and caring, nothing seems to be too much for them. The facilities in the home are first class. The managers are really hands on. On arrival, you are greeted like a friend. Management has been a pleasure to deal with.
This is a truly great care home.

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Overall Experience  Overall Experience 5.0 out of 5

It's a very traumatic decision to make when your loved one has to be looked after by others. From the first day, the manager and staff were concerned about me as well as my husband. The staff have always been thoughtful and kind. The staff keep me informed of any incidents or developments. The food
is excellent and always a good choice. The home always has an approachable manner and nothing is too much trouble. All I can say is that we consider ourselves extremely thankful, that our choices were the right ones, supported by caring staff and management.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are all very kind and attentive, supporting residents needs whatever they are. Meals are good, rooms are very comfortable and having a personal bathroom is a real asset.

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Overall Experience  Overall Experience 4.0 out of 5

Very satisfactory in all respects.

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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care to my Aunt-in-law. She always says they are very kind to me. Warm reception when entering the home.

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Overall Experience  Overall Experience 4.0 out of 5

My lovely dad is a resident at Colne View. The staff are amazing, always making time for him which is crucial when living with dementia. They are all caring, helpful, helpful, happy and funny. Dad smiles at the girls and likes to play 'ball' with the lads. Great atmosphere. This is like my second home
now. Thank you xxx

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Overall Experience  Overall Experience 5.0 out of 5

This is the home I have been to and I have been to lots of homes to have respite in Essex, but Colne View, Halstead is the best of all. Staff are first class, food is fine, cooked well and selected.

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Overall Experience  Overall Experience 4.0 out of 5

I originally came for three weeks straight from hospital as I did not feel fit enough to go home to look after myself.
Unfortunately just as I was due to go home I suffered from a sickness virus and felt quite ill for a week of so and my period of stay had to be extended. I have been cared for extremely
well and much appreciate the help and kindness shown by all the staff.

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Overall Experience  Overall Experience 5.0 out of 5

Even though I was only a visitor, I was made more than welcome, I was kept up to date on my dad's medication and needs, also his general welfare. Everytime I visited him he always seemed to be with someone and I was made welcome, he was always smiling and happy. Overall, even though I was on holiday
when I came back I sometimes think he had a better time than me. Very happy with the care home, staff and facilities and if needed, I would definitely use again.

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Overall Experience  Overall Experience 5.0 out of 5

My dear husband moved into Colne View care home in June 2016. The care he is receiving is beyond reproach. From the Managers, Nurses, Carers and serving staff, patients are treated with a warmth and respect, which I have not experienced anywhere else. He is always dressed well in his own clothes, and
he is always clean and tidy. When I telephone to enquire about him, I am given a full report and given time to talk. The managers are really hands-on carers themselves. The office staff greet me like an old friend, with a cup of tea at the ready. This is truly a CARE home.

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Overall Experience  Overall Experience 5.0 out of 5

I found Colne View to be an excellent care home for respite care for my elderly mother. She was very happy throughout her time there. The carers and staff were all very kind and caring, nothing was too much for them. They accommodated my mother for all her needs. The facilities in the home are first
class. It is welcoming, clean and well maintained. The activities for residents are varied and provide good stimulation. I would recommend Colne View Home for either respite or permanent care.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone from the receptionist to the hostesses to the carers are patient, charming, helpful and friendly - use Christian names all the time.
My husband is now immobile so 2 carers are needed for any mobility needs, they are kind, patient and caring.
I'm so lucky to find such a service near home

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Overall Experience  Overall Experience 5.0 out of 5

The staff have been very caring, not only to our Dad, but to the family too. They have gone the extra mile with his care, and he looks 100% better than his stay in hospital. I will definitely recommend Colne View. They have made this difficult time for us much more bearable.

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Overall Experience  Overall Experience 5.0 out of 5

Very relaxed atmosphere and the home is always clean and tidy. I always see good interaction between carers and residents. The food is home cooked and tastes great every time. I can really see my dad being happy here.

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Overall Experience  Overall Experience 4.0 out of 5

Basically fine thanks.

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Overall Experience  Overall Experience 5.0 out of 5

Everybody is very friendly. I enjoy my stays at Colne View as it is lovely and I couldn't wish for better. Everything is very convenient and I have my own shower room so it;s very useful.

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Overall Experience  Overall Experience 5.0 out of 5

I visit the home regularly and am always impressed with the cleanliness and the layout. I always see care staff interacting with residents and they are awlasy doing some kind of activity. In the future I would be happy to place my own mother here knowing she would be safe and happy in such a lovely
establishment.

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Current Review Score: 9.8 (9.827)

Overview of Review Score

The Review Score of 9.8 (9.827) out of 10 for Colne View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 48 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.827 for Colne View is calculated as follows: ( (472 Excellents x 5) + (88 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 565 Ratings = 4.827

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Colne View is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 48 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Mar 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (88)

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Meet the Team (1)

Monica

Monica Boldeata

Job Title: Home Manager

I have worked for Care UK since 2014. Working my way from General Nurse through to my newly appointed role as Home Manager at Colne View. Having previously been at Colne View as Deputy Manager, I am looking forward to getting to know the staff and residents once again and the new opportunities that lie ahead.


My favourite part of the day is when I get to chat with residents, relatives and colleagues. I am very passionate about delivering person-centered care, every member of the team brings something different and supporting them to achieve their potential is important to me.