Barchester Juniper House

Candleford Close, Brackley NN13 6JZ
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9.8 100 Reviews
  • Barchester Juniper House, Brackley
Purpose built and caring for residents since 2012 Juniper House is a sixty capacity care home from Barchester Healthcare, one of the leading UK care home providers with over thirty years experience and over two hundred homes.

All Barchester homes are finished to the highest standard and furnished with impressive facilities from cosy lounges, ideal for reading the daily newspaper, through to well-maintained, colourful, secure gardens which are perfectly suited for you to relax or take a stroll.

This well-established and comfortable home in Brackley offers a modern and stylish interior, with many homely qualities that make for a pleasant social atmosphere and allows residents to pursue a lifestyle as relaxed or active as they see fit.

All of the home's sixty bedrooms are en-suite and, together with age-related care, the home also specialises in dementia care with a dedicated Memory Lane community.

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Care Provided by Barchester Juniper House

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Seema Thomas (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (60)
    • Single Rooms with ensuite Wet Room (60)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2012
    • Number of floors: 2

Funding & Fees Guide for Barchester Juniper House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,682

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
  • (these prices are only a guideline, please contact Barchester Juniper House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Pleased to welcome visitors at any time of the day.


Barchester Juniper House Reviews (100)

Total of 100, showing 21-40
9.8

Barchester Juniper House has a Review Score of 9.8 (9.810) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Juniper House has 100 reviews.

Overall Experience

  • 81
  • 15
  • 2
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Date Published

100
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18
28
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Review from Mark W (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but positive things to say about Barchester Juniper House and the wonderful staff. My mother had always dreaded the moment she may need to move to a home but she is happy, safe and in a very caring and professional environment and if she is happy, I'm happy. I always feel that it's the
staff that makes a business great. That is certainly the case here.

Reply from Juniper House, Administrator at Barchester Juniper House

Thank you so much for your kind words, they mean a lot to us at Juniper House. I will ensure that the staff also receive a big thank you on behalf of yourself. Many thanks.


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Review from P D (Son of Resident) published on 12 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team of staff at Barchester Juniper House have provided an exemplary level of compassionate and professional care to my mother over the three years she was in there.
It is with emphasis that Juniper House goes beyond care right up until my mother passed away.
Forever grateful to everyone
there.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for your kind words your feedback means a lot to us and we are grateful for the opportunity to assist your mother. We definitely miss your visits.


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Review from B W (Regular Volunteer) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit this and other establishments as a therapy dog provider and find that the staff are respectful of the residents and are very caring. They know the needs of individuals and respond accordingly. The residents do give positive feedback to me whilst I am with them with the dog (have been to other
places where adverse comments are made). Difficult to comment on some of the ratings, as no experience.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you, as you know it is lovely to see Sam every time.


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Review from Betty E (Resident) assisted by family/friend published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Juniper House was able to provide a week's respite care at very short notice, which was a huge relief.
My room was very pleasant, quiet and comfortable.
The staff were all very caring and welcoming.
The food was good on the whole and the menu was varied. I cannot comment on the activities programme
as I did not take part in any, other than meeting the PAT dog, which was lovely.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for your feedback. It was a pleasure to care for you.


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Review from P W (Son of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always really enjoy my visit here. I am greeted warmly and made to feel welcome and it is so lovely to see how well looked after my mum is. She is really settled and treated so well and whilst it is always hard to leave and return home, I do so with the knowledge that she is safe, cared for and comfortable.
Thanks for all you do for her.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for taking the time to leave us feedback.


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Review from J B (Daughter of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff we encounter on our visits to Barchester Juniper House Care Home to see our dear dad are very caring, supportive and friendly.
The manager and nurses are always on hand to answer any questions we may have. Food looks delicious and the onsite cafe is very handy, especially as we do not
live nearby.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you very much for your kind words. Pleased that you are happy with our care.


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Review from Gary H (Son of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Juniper House, to begin with for respite care. The care and support that we all received was outstanding. So much so that Mother once said she would never go into a care home and within a week does not want to return home. The move to Juniper House has given my mother a new lease of
life and she is now joining in with social events, visiting the hairdresser and has a more positive outlook on her life which is evident to see when we visit.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

We're pleased to know that your experience with us was good. Your kind words are greatly appreciated.


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Review from L S (Daughter of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Juniper House last March. She has been made to feel extremely welcome and she settled into her new routine quickly. The staff are superb, always spending time to care for my mum's emotional and physical needs with the utmost care and compassion. Often under difficult circumstances
when there are staff shortages and the staff are under pressure.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for taking the time to leave us feedback.


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Review from Andrew J (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care home since the beginning of November 2022 and seems to have settled well. The care she receives is of a high quality in a clean and positive environment. I live abroad and always have complete feedback on the phone. Reception is welcoming and positive. Obviously, such a home
is expensive and I feel strongly that this should not be a criteria for staying and that all elderly people in need should have financial support.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thanks so much for sharing your experience with us.


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Review from Marion P (Wife of Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Booking in was fine. Staff friendly and helpful.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for taking the time to leave us feedback.


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Review from Vanessa R (Daughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived at Juniper House after a very long stay in the hospital. We were greeted at Juniper House with a very warm welcome, the staff are all warm and friendly. My dad was made to feel comfortable and staff go out of their way to ensure all his needs are met. The design of the care home is super
and the corridors have enabled my dad to move around with a frame and build up strength in his legs. He feels safe and secure in this environment. He can socialise with other patients at mealtimes. Juniper has helped create a home away from home. My dad has been allowed his digital piano in his room and his dog visits regularly. Members of the family visit every day and if we have any problems staff are always accommodating and keen to help.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you very much for taking the time to leave us feedback. It means a lot to us.


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Review from T B (Granddaughter of Resident) published on 29 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I start? What an amazing team that looks after my nan.
You all are incredible and trusting people that clearly have a true passion for your job. We want to thank each one of you for everything you have done.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for your words. we are really grateful and appreciate you taking the time to share your feedback with us.
Thank you.


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Review from Melanie B (Daughter of Resident) published on 22 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Juniper house in June this year after deterioration both physically and mentally. I have to say if I could give Juniper house and all its staff a 1000 Star review I would. I haven't seen my mum so happy and settled in years. She has improved so much physically and mentally, all
down to the fantastic care from the staff, excellent food, activities and entertainment. The staff always make you feel welcome, and nothing is too much trouble. They treat Mum as an she is an extended part of their family, and Mum likes to think of the staff as members of her family too. Whenever I discuss Mum's care with her care team they always want to help and ensure requests are followed. Today a lady came to entertain all the residents, dressed in a Royal Air Force uniform, singing wartime songs. The residents were joining in singing and waving Union Jacks. I found it very moving to see Mum singing her heart out.
From the bottom of my heart, I thank you all.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you very much for reaching out and providing us with valuable feedback.
It's our pleasure to hear your valuable feedback.


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Review from Alison M (Niece of Resident) published on 31 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my aunt this week at Barchester Juniper House in Brackley. This was the first time I had seen my aunt for some months, the last time during a hospital stay where she was not very well at all. I was delighted to find her back to her old self. She looked amazing and is happy and well cared for.
The home is lovely and I know she is enjoying the relationships she has with both staff and residents. She is creative and so the art activities are a particular favourite. All the staff we met were charming. Many thanks to you all.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for taking the time to leave us this amazing review.


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Review from B H (Husband of Resident) published on 10 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my wife entered Juniper House on the 17th of May 2022 she was depressed and anxious and worried about her surroundings and the reason why she was there. Over the past 5/6 weeks, I have seen her change through the care understanding and support everyone has given and shown to her and me. She is
eating well now and enjoys her trips outside in the garden. The memory book was good for her and me, giving me the time to reflect and answer the questions (very therapeutic for me). Please just keep doing what you are doing thank you.

Reply from Seema Thekkethottathil, General Manager at Barchester Juniper House

Thank you so much for the kind words. We are happy that you enjoyed your experience. You are right the team is always going above and beyond to ensure our residents receive the best possible service they can. I will be sure to share your praises with the team.


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Review from R M (Wife of Resident) published on 6 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was transferred to Juniper House from hospital in May 2022. He seems much happier in a more homely setting. He is not the easiest resident to deal with as he constantly wanders around, but staff seem able to manage his behaviour. We, myself, his children and grandchildren, are able to visit
him in an unrestricted way which is reassuring.

Reply from Seema Thomas, General Manager at Barchester Juniper House

Thank you so much for your kind words. I will ensure this is communicated with the whole team at Juniper.


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Review from Chris M (Son of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care taken.
Would like to ensure dental and hairdressing services are regularly available.

Reply from Seema Thomas, General Manager at Barchester Juniper House

Thank you for your review. I will ensure it's communicated with the team at Juniper House.


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Review from A C (Relative of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Allow 20 minutes to get in. Bring your own food and equipment. Words fail me as to how disappointing this place is. There are many good staff but care is dependent on who is on.
My list is endless so I have given 1 star for everything but I would give no stars if I could.
The staff are pleasant but
not enough and my relative was neglected because of this.
I am giving this review for those who have no voice and no one visiting.

Reply from Seema Thomas, General Manager at Barchester Juniper House

Thank you for your feedback. I am sorry you felt you had a disappointing experience at Juniper and we take all complaints at Barchester very seriously and we will be looking into your complaint.


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Review from Jane G (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can highly recommend this nursing home. My mum was only with them for a short time, but they took great care of her and of my father. The staff were caring and professional. They treated Mum with dignity, respect and great care in her final days. Thank you.

Reply from Seema Thomas, General Manager at Barchester Juniper House

Thank you for your kind words. It was a pleasure to care for your Mum. I will ensure your lovely comments are shared with the team at Juniper House.


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Review from M H (Resident) assisted by family/friend published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my first stay in a care home and I was pleasantly surprised. I enjoyed my stay very much.

Reply from Seema Thomas, General Manager at Barchester Juniper House

Thank you for your kind comments; we are so happy you enjoyed your stay with us, it was a pleasure to welcome you to Juniper House.


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Current Review Score: 9.8 (9.810)

Overview of Review Score

The Review Score of 9.8 (9.810) out of 10 for Barchester Juniper House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.810 for Barchester Juniper House is calculated as follows: ( (276 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 332 Ratings = 4.81

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Juniper House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (12)

Karen

Karen Leach

Job Title: General Manager

Joined: 2021

Hello, my name is Karen, and I am acting General Manager here at Juniper House. I started my career as a Registered Nurse in 1985.
I worked for NHS for many years and thoroughly enjoyed working in different departments. Then I left NHS and specialised in palliative care, working in Marie Curie Hospice where I gained a lot of experience of caring for EOL patients.
In 2019, I applied for the role of RGN in Juniper House, with years of experience and expertise in Care Homes, which is very different from other areas of nursing but very rewarding and most enjoyable. Within a few months, I was given the opportunity to become Unit Manager for elderly and Frail and enjoyed leading my team and developing the units to high standards.
In 2021, I applied for the position of Deputy Manager/Clinical Lead, Then in January 2025 I was asked to step up to General Manager to run the home, I am thoroughly enjoying my role and watching Juniper House flourish. I am proud to be a part of a wonderful team


Tyisa

Tyisa Houghton

Job Title: Unit Manager

Joined: 2012

I started at Juniper House in 2012 as a Care Assistant and was promoted to Senior Care Assistant within a month of being there. I was intrigued by the nursing side and was there for selected for the first Cohort to complete the Care Practitioner course in the country. This did not stop me from wanting to go further and the next stop was taking off to Northampton University where I completed a 3 year Nursing degree. Once qualified in May 2021 I had no doubt that I wanted to remain at Juniper House and practice as a qualified Nurse. With being qualified less than a year I applied to be head of Unit for the downstairs floor and was successful and this is where I am now.


Naomi

Naomi Chauhan

Job Title: Administrator

Joined: 2023

Hi, my name is Naomi, I joined Juniper in February 2023 as the Administrator to support Seema our General Manager and Karen our Deputy. I am always on hand if any relatives, residents or co-workers have any questions or need help with anything. I can honestly say I love my job and although I don't have a direct caregiving role to the residents I really enjoy seeing them and talking with them on a daily basis. I have a varied background of finance, administration and customer service. I am a bit of a crazy cat lady and have two feline related diplomas!! In my spare time I volunteer for the Cherwell cats protection. My other hobbies include gardening and swimming, in April 2023 I raised money for the Alzheimer's society by swimming 5 Miles in a month. My office is next to reception so please feel free to pop your head in and say hello.


Naomi

Naomi Houghton

Job Title: Senior Healthcare Assistant

Joined: 2013

Hi. I’m Naomi and I’m a Senior Healthcare Assistant at Juniper House. I joined as a Carer in 2013 and was promoted after a year. I have previous experience of domiciliary care, supporting people in their own homes. I have gained experience in the residential and dementia communities here at Juniper House and I am looking forward to doing an NVQ3 in Care. I really enjoy my role, providing care with dignity to help people feel good for the rest of the day. I pay close attention to nutrition and hydration, making sure residents have appetising food and drinks of a consistency that makes it easy to swallow. I love getting to know residents, their backgrounds, their families and their likes and dislikes. It is often the little things that show we care, such as knowing whether an individual likes the radio left on or off, how they like to be referred to, and what little treats make them happy.


Jamie

Jamie Carpenter

Job Title: Carer

Joined: 2018

Hi, I’m Jamie and I’m a Care Assistant here at Juniper House. I joined here in 2018. I have enjoyed working here. I enjoy my role in ensuring resident's needs are met. Getting to know the residents and their families, their preferences and also their likes and dislikes. I recently completed my NVQ 2.


Helen

Helen Hedges

Job Title: Senior Carer

Joined: 2018

Hi, my name is Helen, I have been working with Juniper since 2018 as a Senior Carer and Dementia champion. I usually work on memory line units where I have a lot to contribute as a Dementia champion. I enjoy every bit of my professional life at Juniper House.


Tracey

Tracey Campion

Job Title: Administration Assistant

Joined: 2016

Hello. I'm Tracey and I am part of the Administration Team at Juniper House. I support the General Manager and the Administrator with any communications, record-keeping or financial processes that I can help with. I answer the telephone so it might be me you speak to first. I am really pleased to be working as part of a supportive team and I like getting to know residents' families.


Luke

Luke Carr

Job Title: Head of Maintenance

Joined: 2015

Hello, I’m Luke, Head of Maintenance at Juniper House. I joined the team in 2015 and became HOM at the beginning of 2024. I’m passionate about maintaining the home at high standards and providing an inviting environment for our residents, visitors and staffs.


Andrew

Andrew Blunt

Job Title: Head Chef

Joined: 2022

Hi, my name is Andrew, I have been working at Juniper House as the Head Chef for Just over 3 years. I bring a vast wealth of experience and knowledge with me to Juniper House, from working at Star Hotels, and Privately Run Gastro pubs as well as 6 years working in hotels in Christchurch, New Zealand. I am passionate about putting the freshest, tastiest meals In front of your loved ones, from traditional English favourites as well some more modern dishes with a twist. One of my favourite parts of my job is talking to our residents and finding out what they like or would like to see on our seasonal changing menus, I am always around the home so if you should want to have a chat to me I would be more than happy to.


Andrea

Andrea Esterhuizen

Job Title: Housekeeping assistant

Joined: 2007

Hello, I am Andrea. I have been working for Barchester for 17 years. I first started working at Chacombe Park in 2007 as a housekeeping assistant and kitchen assistant. In 2013 I transferred to Juniper House working as a housekeeping assistant.


Sarah

Sarah Houghton

Job Title: House Keeping/Laundry Assistant

Joined: 2023

Hi there, I'm Sarah Houghton. I have been working with Juniper House since June 2023 as a Housekeeper and Laundry person. I thoroughly enjoy my role and appreciate the kindness of everyone. I'm always happy to lend a helping hand. I enjoy talking to the residents and assisting wherever I can. It truly feels more like a family than a job.


Mario

Mario Coelho

Job Title: House Keeping Assistant

Joined: 2019

Hi, my name is Mario. I have had the pleasure of working as a Housekeeper at Juniper House, for the past 5 years. My role involves ensuring our care home is consistently clean and presentable, maintaining the highest standards set by Barchester. In particular, I focus on residents’ rooms amenities and common areas. I also enjoy talking with the residents and their families. Juniper House feels like a second family to me.