I can highly recommend this nursing home
Jane G (Daughter of Resident)
The most fantastic, purpose-built care home in the area, which is genuinely like a home from home
Pauline E (Wife of Resident)
I cannot rate this care home and their staff highly enough
Sarah C (Granddaughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
Pleased to welcome visitors at any time of the day.
Barchester Juniper House has a Review Score of 9.8 (9.810) out of 10, based on 28 reviews in the last 2 years. Over all time Barchester Juniper House has 100 reviews.
Review from Alison F (Wife of Resident) published on 12 February 2020
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Rhiannon Crofts, General Manager at Barchester Juniper House
Thank you so much for your kind words, it was an absolute pleasure to be involved in the care of your husband, he will always be a part of Juniper House and we miss him dearly.
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Review from B B (Friend of Resident) published on 3 January 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Anita Webb, Activities Coordinator at Barchester Juniper House
It is always a pleasure to welcome you to our home and we enjoy all our visitors joining us in one of our many activities here at the home.
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Review from S L (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Anita Webb, Activities Coordinator at Barchester Juniper House
Thank you so much for your kind review, your mother is a pleasure to have in our home.
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Review from S B (Daughter of Resident) published on 30 December 2019
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Anita Webb, Activities Coordinator at Barchester Juniper House
It is always a pleasure to welcome you to our home, and we are always happy to support you at any time you wish to visit.
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Review from M W (Granddaughter of Resident) published on 30 August 2019
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5.0 out of 5
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Review from Deborah G (Daughter of Resident) published on 22 July 2019
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4.0 out of 5
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Review from Ann P (Wife of Resident) published on 22 July 2019
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4.0 out of 5
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Review from J F (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card •
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5.0 out of 5
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Review from Pamela G (Next of Kin) published on 21 June 2019
Submitted via Website •
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Overall Experience
5.0 out of 5
All the staff in all the functions at the home seem to know every resident's name and take the trouble to get to know them. The benefit of this cannot be quantified on a balance sheet but I am convinced that it is central to the wellbeing of every resident and makes Juniper House stand out from other care homes.
Every day brings many challenges for the staff, a resident is very difficult, there is a medical emergency or a relative complains (including me), but always the staff try to see and accept each resident as an individual and resolve the situation.
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Review from Mark D (Son of Resident) published on 7 May 2019
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5.0 out of 5
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Review from Michael D (Nephew of Resident) published on 30 April 2019
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5.0 out of 5
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Review from Nichael H (Husband of Resident) published on 9 October 2018
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5.0 out of 5
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Review from Sue G (Daughter-in-law of Resident) published on 9 October 2018
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5.0 out of 5
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Review from Barbara S (Wife of Resident) published on 16 August 2018
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5.0 out of 5
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Review from D B (Son of Resident) published on 24 July 2018
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5.0 out of 5
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Review from Z F (Daughter of Resident) published on 10 July 2018
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5.0 out of 5
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Review from Alice P (Niece of Resident) published on 3 May 2018
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5.0 out of 5
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Review from Steven H (Son of Resident) published on 27 April 2018
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5.0 out of 5
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Review from Emma M (Daughter of Resident) published on 27 April 2018
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5.0 out of 5
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Review from Sue P (Sister-in-law of Resident) published on 26 April 2018
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4.0 out of 5
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The Review Score of 9.8 (9.810) out of 10 for Barchester Juniper House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.810 for Barchester Juniper House is calculated as follows: ( (276 Excellents x 5) + (49 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 332 Ratings = 4.81
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Juniper House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Oct 2023
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Job Title: General Manager
Joined: 2021
Hello, my name is Karen, and I am acting General Manager here at Juniper House. I started my career as a Registered Nurse in 1985.
I worked for NHS for many years and thoroughly enjoyed working in different departments. Then I left NHS and specialised in palliative care, working in Marie Curie Hospice where I gained a lot of experience of caring for EOL patients.
In 2019, I applied for the role of RGN in Juniper House, with years of experience and expertise in Care Homes, which is very different from other areas of nursing but very rewarding and most enjoyable. Within a few months, I was given the opportunity to become Unit Manager for elderly and Frail and enjoyed leading my team and developing the units to high standards.
In 2021, I applied for the position of Deputy Manager/Clinical Lead, Then in January 2025 I was asked to step up to General Manager to run the home, I am thoroughly enjoying my role and watching Juniper House flourish. I am proud to be a part of a wonderful team
Job Title: Unit Manager
Joined: 2012
I started at Juniper House in 2012 as a Care Assistant and was promoted to Senior Care Assistant within a month of being there. I was intrigued by the nursing side and was there for selected for the first Cohort to complete the Care Practitioner course in the country. This did not stop me from wanting to go further and the next stop was taking off to Northampton University where I completed a 3 year Nursing degree. Once qualified in May 2021 I had no doubt that I wanted to remain at Juniper House and practice as a qualified Nurse. With being qualified less than a year I applied to be head of Unit for the downstairs floor and was successful and this is where I am now.
Job Title: Administrator
Joined: 2023
Hi, my name is Naomi, I joined Juniper in February 2023 as the Administrator to support Seema our General Manager and Karen our Deputy. I am always on hand if any relatives, residents or co-workers have any questions or need help with anything. I can honestly say I love my job and although I don't have a direct caregiving role to the residents I really enjoy seeing them and talking with them on a daily basis. I have a varied background of finance, administration and customer service. I am a bit of a crazy cat lady and have two feline related diplomas!! In my spare time I volunteer for the Cherwell cats protection. My other hobbies include gardening and swimming, in April 2023 I raised money for the Alzheimer's society by swimming 5 Miles in a month. My office is next to reception so please feel free to pop your head in and say hello.
Job Title: Senior Healthcare Assistant
Joined: 2013
Hi. I’m Naomi and I’m a Senior Healthcare Assistant at Juniper House. I joined as a Carer in 2013 and was promoted after a year. I have previous experience of domiciliary care, supporting people in their own homes. I have gained experience in the residential and dementia communities here at Juniper House and I am looking forward to doing an NVQ3 in Care. I really enjoy my role, providing care with dignity to help people feel good for the rest of the day. I pay close attention to nutrition and hydration, making sure residents have appetising food and drinks of a consistency that makes it easy to swallow. I love getting to know residents, their backgrounds, their families and their likes and dislikes. It is often the little things that show we care, such as knowing whether an individual likes the radio left on or off, how they like to be referred to, and what little treats make them happy.
Job Title: Carer
Joined: 2018
Hi, I’m Jamie and I’m a Care Assistant here at Juniper House. I joined here in 2018. I have enjoyed working here. I enjoy my role in ensuring resident's needs are met. Getting to know the residents and their families, their preferences and also their likes and dislikes. I recently completed my NVQ 2.
Job Title: Senior Carer
Joined: 2018
Hi, my name is Helen, I have been working with Juniper since 2018 as a Senior Carer and Dementia champion. I usually work on memory line units where I have a lot to contribute as a Dementia champion. I enjoy every bit of my professional life at Juniper House.
Job Title: Administration Assistant
Joined: 2016
Hello. I'm Tracey and I am part of the Administration Team at Juniper House. I support the General Manager and the Administrator with any communications, record-keeping or financial processes that I can help with. I answer the telephone so it might be me you speak to first. I am really pleased to be working as part of a supportive team and I like getting to know residents' families.
Job Title: Head of Maintenance
Joined: 2015
Hello, I’m Luke, Head of Maintenance at Juniper House. I joined the team in 2015 and became HOM at the beginning of 2024. I’m passionate about maintaining the home at high standards and providing an inviting environment for our residents, visitors and staffs.
Job Title: Head Chef
Joined: 2022
Hi, my name is Andrew, I have been working at Juniper House as the Head Chef for Just over 3 years. I bring a vast wealth of experience and knowledge with me to Juniper House, from working at Star Hotels, and Privately Run Gastro pubs as well as 6 years working in hotels in Christchurch, New Zealand. I am passionate about putting the freshest, tastiest meals In front of your loved ones, from traditional English favourites as well some more modern dishes with a twist. One of my favourite parts of my job is talking to our residents and finding out what they like or would like to see on our seasonal changing menus, I am always around the home so if you should want to have a chat to me I would be more than happy to.
Job Title: Housekeeping assistant
Joined: 2007
Hello, I am Andrea. I have been working for Barchester for 17 years. I first started working at Chacombe Park in 2007 as a housekeeping assistant and kitchen assistant. In 2013 I transferred to Juniper House working as a housekeeping assistant.
Job Title: House Keeping/Laundry Assistant
Joined: 2023
Hi there, I'm Sarah Houghton. I have been working with Juniper House since June 2023 as a Housekeeper and Laundry person. I thoroughly enjoy my role and appreciate the kindness of everyone. I'm always happy to lend a helping hand. I enjoy talking to the residents and assisting wherever I can. It truly feels more like a family than a job.
Job Title: House Keeping Assistant
Joined: 2019
Hi, my name is Mario. I have had the pleasure of working as a Housekeeper at Juniper House, for the past 5 years. My role involves ensuring our care home is consistently clean and presentable, maintaining the highest standards set by Barchester. In particular, I focus on residents’ rooms amenities and common areas. I also enjoy talking with the residents and their families. Juniper House feels like a second family to me.
