Sheridan House

10c Douglas Avenue, Exmouth EX8 2BT

Sheridan House, Exmouth

Purpose-built in 2012, Sheridan House offers all of the state-of-the-art facilities residents would expect and much more. The home is situated in the quiet and picturesque 'Avenues' area of Exmouth within only a short walk to local shops and amenities.

Sheridan House also offers respite care; this can be a period of anything from a few days to a few weeks. This service is ideal for both the carer and the cared for, allowing carers to take a break knowing that their loved ones are being looked after in the best possible environment.

All rooms are stylishly decorated, with en-suite facilities and wonderful engaging views. The rest of the home offers some wonderful spaces, all stylishly decorated.

The grounds at Sheridan House houses a large garden with plenty of seating areas overlooking the picturesque scenery, allotments, raised flower beds, all designed to give wheelchair users easy access. The home enjoys the best of both worlds – it looks out on to the beautiful seascape and has all the charm Exmouth has to offer on its doorstep.

There are lounge areas which are perfect for residents to socialise in. While families and friends are also encouraged to spend as much time as they wish at home.

In fact, the home recommends residents invite their family and friends along to join them for lunch or dinner, freshly prepared by the in house chef. Families are also invited to the many parties and events hosted throughout the year.

Care Provided by Sheridan House

Primary Care Categories
Dementia
Older Person Care
Physical Disability
Respite Care
Sensory Impairment

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 25 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia

Care Offered
Cancer Care
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Hearing Impairment
Orthopaedic
Parkinson's Disease
Speech Impairment
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
End of Life Care
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Group/Owner
Brandon Care Ltd

Person in charge
Katherine Miller (Manager)

Local Authority / Social Services
Devon County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (25)
- Couples/Companion Rooms (0)
- Single Rooms with ensuite Wet Room (25)

Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2021
- Number of floors: 4

Funding & Fees Guide for Sheridan House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £1,250 – £1,400
- Self-Funded Residential Dementia Care £1,250 – £1,400
- RESPITE Self-Funded Residential Care £1,250 – £1,400
- RESPITE Self-Funded Residential Dementia Care £1,250 – £1,400
(these prices are only a guideline, please contact Sheridan House to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Own Furniture if required
Phone Point in own room
Residents Internet Access
Residents Kitchenette
Smoking not permitted
Television point in own room
Wheelchair Access

Visiting
The home operates an any time visiting policy

Parking
Onsite car park

Order by:

Review from Kane (Son of Resident) published on 30 May 2018
Submitted via Website • Report

Overall Experience

My father was understandably reluctant to leave his home and go into care. Last December (2017) he had a fall and ended up in the hospital via A&E.

Sheridan is part of a group of 3 homes. Thanks to the flexibility of the proprietor we were able to secure a room for dad in another of their premises

on discharge.

The care he received was excellent and the quality of the people exceptional. Then dad moved to Sheridan, to a room with a street view and now to one sea facing. He is now settled surrounded by mementoes and pictures of his extensive travels with his own chair and terrific view along the coast.

The room and bathroom are excellent. The care he receives is to the same excellent standard as the previous home, showing a consistent ethos across the group. The workers are personable, nothing is too much trouble. Food is very good and visitors welcomed.

When we went on holiday, I was not worried, as dad is being very well cared for. I can't recommend Sheridan highly enough.

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Review from Linda W (Daughter of Resident) published on 22 May 2018
Submitted via Website • Report

Overall Experience

At the age of 100, my father made the reluctant move to Sheridan House. It has proved to be an excellent decision, as he settled in immediately thanks to the care and attention of the wonderful staff. The Home enables him to continue with his own lifestyle programme meeting all his wants and needs,

including the little comforts such as cheese and biscuits with his nighttime whisky.
Moreover, they are willing to ‘go the extra mile’. For example, when his wife’s Nursing Home insisted that he be accompanied on all visits, Sheridan ensured that a carer would accompany him at all times.
The family are delighted with the care and attention he is given and no longer worry about him. My father is far more relaxed these days and agrees that he is extremely comfortable often forgetting it is not his own home!

Reply from Nikki Marsh, Deputy Manager at Sheridan House

Thank you very much for your kind words, your father is a pleasure to have with us.

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Review from Sandra W (Daughter of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience

Mum initially had 2 weeks respite care at Sheridan House but she found it so comfortable she is still there more than 4 years later. She loves looking out at the sea from her spacious room where she is able to have her personal belongings as well as Sheridan's comfortable, modern furniture. The food

is good and there is a varied choice. Mum goes to the dining room each day for lunch but has breakfast and supper on a tray in her room. The carers are cheerful and very willing to help according to mum's needs which have increased during the past 4 years. There is something to suit everyone in the choice of activities, mum particularly enjoys the whist, knit and natter, flower arranging and visiting speakers. Visitors are always made welcome and Sheridan House has kept me informed about mum's wellbeing.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you for your kind review, we all really appreciate it and love looking after your mum.

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Review from Jane (Daughter of Resident) published on 11 May 2018
Submitted via Website • Report

Overall Experience

Both my daughters worked at Sheridan before studying to become nurses - so, in many ways, we were lucky as we had a recommendation from "inside". Mum came initially for respite care following a fall and was adamant that she wasn't going to stay long. Three years later and she is still there, and happy

as a sandboy. Initially, I was watching for shortfalls like a hawk (as you do), but I have to say that I find it difficult to find fault with the facilities and care at Sheridan. The staff are very kind and respectful - and invariably cheerful. Mum loves the banter with them. Residents are encouraged to join in activities which are a mixture of regular slots (whist, pilates, knit and natter, word games etc) and one-off treats (eg trips out, talks, visiting musicians). Mum has even learnt some new skills! Very good chef, too. The spread at the Christmas party is legendary. All in all, first class. I would be more than happy to live out my own "twilight" days at Sheridan.

Reply from Wendy Marsh, Registered Manager at Sheridan House

Thank you, Jane, for your very kind words of recommendation. Your girls were equally excellent care staff during their time with us. It's lovely seeing them now when visiting their gran, fully qualified nurses.

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Review from Sarah (Daughter of Resident) published on 9 May 2018
Submitted via Website • Report

Overall Experience

Mum has been living at Sheridan for over a year now – we talk about her luxury serviced flat! For all concerned moving to somewhere like Sheridan is never going to be an easy choice but both of us could not be happier. Mum spent a couple of weeks at Sheridan after a stay in hospital and was looked

after wonderfully well, so when she could no longer stay in her own home Sheridan was the number one choice. The ‘girls’ are brilliant – nothing is too much trouble and they really do know their residents well and allow them to remain as independent as possible. On few occasions when I have been worried that mum hasn’t been quite right and talked directly to the carers, or phoned, they already knew and were keeping an eye. The carers are kind and always make time to talk, and I am very happy that the care received is second to none. Mum and I can come and go whenever we like and friends and family can visit at any time.
We are always made welcome, tea and coffee is always offered (but equally we can just go and make our own in the lounge) and we have stayed for lunch and tea and even had Christmas lunch with Mum. There is a good range of activities planned each week and it is totally up to the individual resident if they take part or not. The rooms are very large and mum has a number of her own possessions as well as quality furniture and furnishings provided by Sheridan. The laundry is fantastic and clothes are washed and returned the same day. The food is well prepared and if there is nothing on the menu that mum fancies the staff do their very best to accommodate any requests. The night staff are super too – just a press of a button away. There is always a very thorough staff hand over when shifts change so all staff know what is going on. The managers are very approachable and always happy to listen and really care about the residents. It is a super place and I doubt you would find better care anywhere.

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Performance

Care Quality Commission (CQC) Rating

Date: 24 Apr 2020

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Sheridan House

Care Provided by Sheridan House

Good to Know

Funding & Fees Guide for Sheridan House

Facilities

Sheridan House Reviews (25)

Overview of Review Score