Fig House

16 Cecil Road, Weston-super-Mare BS23 2NT
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9.0 18 Reviews
  • Fig House, Weston-super-Mare
Fig House believe in living well with Dementia. Staff try to create an atmosphere which is encouraging and caring, as well as being fun. Using 16 years' dementia care experience, professionals have created what they think is the perfect combination of traditional home and dementia design.

Completed in 2012, FIG HOUSE is an exclusive and beautiful building tucked under Weston woods on a hill overlooking the bay with safe secluded well planted and lawned gardens. Raised beds ensure that gardening remains a loved hobby. The home has an emphasis on space, light, ease of access whilst achieving a domestic feel.

Fig House is split into two independent units which have been thoughtfully decorated and benefit from separate dining and sitting areas.

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Care Provided by Fig House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Parkinson's Disease
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Oliver Larkin (Manager)
  • Admission Criteria
    • Dementia or related condition
    • Ages 65+
  • Room Information
    • Single Rooms (26)
    • Single Rooms with ensuite Wet Room (26)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Fig House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
    • Self-Funded Residential Dementia Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Fig House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restrictions, but the home does ask that mealtimes are avoided.


  • Parking

  • Situated on a quiet residential road there is adequate roadside parking and level access to the home entrance


Fig House Reviews (18)

9.0

Fig House has a Review Score of 9.0 (9.019) out of 10, based on 4 reviews in the last 2 years. Over all time Fig House has 18 reviews.

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Review from S T (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Fig House. It felt like a home not an institution. The carers were all friendly and welcoming.The residents were all treated as individuals and were supported in all their activities. Management were very present around the home and knew all their residents well. My mum was
only there for a short time before she died. They managed the whole situation beautifully and and I was very glad that her last days were there both for mum and me.

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Review from E L (Daughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Fig House for 4 years during that time she was well cared for by all the staff. They were not just caring they were also compassionate, which mattered enormously through daily activities and entertainment. She enjoyed a good quality of life she was always so positive in her comments about
her surroundings, and the staff. Her dignity was paramount to them and her individuality. I am so grateful we chose Fig House. Thank you all.

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Review from J S (Daughter of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely pleased to see my mother happy. I live far away and your staff treat her like she belongs.
Although my mother doesn't know where she is I reassure her she is now on holiday for the rest of her life.
No worries - that's an Australian saying.

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Review from David P (Son of Resident) published on 11 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the really caring team at Fig House, everyone we've met has been so warm and caring toward Mum. She always said she didn't want to live in a home but she is settled and happy it's wonderful to see she is clean and tidy and enjoying great relationships with the team

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Review from Tess L (Daughter of Resident) published on 8 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother joined the family at Fig House with advancing Dementia and after breaking her hip. From the moment she entered she was welcomed warmly and cared for well. My mum took a dramatic decline over the last month and sadly passed away last week. The care, pure love and compassion shown by the team
was wonderful. Mum's final time was spent with dignity and love which was all we could ever hope for. Thank you Fig House.

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Review from V K (Daughter of Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Fig House for nearly two years and us very happy here. the staff are very professional and compassionate, caring and affectionate with my Mum. She refers to the staff as her "new family" which makes me feel satisfied and content that she is in the best care. Her room is always tidy
and clean and she has the freedom to be independent if she wants to. It's lovely to see her in the kitchen making tea and seeing her comfortable like she's "at home". I can't thank the team enough for their support, kindness and care.

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Review from M H (Daughter of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the beginning, all staff have been extraordinarily patient and kind to my mum. My mum has suffered from anxiety since her diagnosis and this can cause her to lash out, however, since she has been at Fig House she has been so calm and I can only attribute that to the care that she has been receiving.


Mum's bedroom and the community areas are always very clean she has doors that open directly into the garden. We're very happy with the care that mum is getting and that she is in a safe and happy environment.


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Review from M C (Daughter of Resident) published on 8 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fig House is a very friendly, inviting home. The staff are very kind, caring and are always attentive to mum's needs. They have endless patience and nothing is too much trouble. She is always well dressed in clean, fresh clothes. The rooms are a good size and are kept fresh and clean and there are several
lovely communal areas and gardens. It is great to find mum sitting in a garden chair outside in the summer. There are also lots of activities which she can join if she wishes and the home also has its own minibus to take residents on regular outings which she enjoys.

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Review from C E (Son of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After her husband's death, my mother, who was already diagnosed with Alzheimer's, was anxious, in denial and failed to take care of herself or co-operate with care workers in her own home.
Since admission, the care she has received means she is now calm and in excellent physical health. She is treated
with dignity and respect and responds to this.

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Review from J W (Daughter of Resident) published on 30 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard of care for our mother is excellent in all areas. The staff are compassionate and caring in all aspects of mum's care. We as a family, are so grateful for what Fig House provides. we are kept in the loop with any health issues. Seasonal parties, outings, entertainment with a brilliant manager
that is approachable and helpful.

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Review from Linda M (Daughter of Resident) published on 17 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since our mother moved from another dementia unit in North Somerset little more than a month ago, her quality of life has increased greatly. The management of Fig House radiates professionalism the carers are kind, caring and attentive to the needs of the residents.
The carers are constantly good-humoured
and friendly, nothing seems too much trouble. The whole place seems set up for those living there and their families rather than being a business venture where staff are struggling to keep a grip.
From the day that mum arrived at Fig House she has been dressed and presented to use my brother's words "as if she is ready to go to the theatre, which, naturally, increases her own self-esteem. Even if we arrive unannounced to find her tucked up in bed, her hair has been brushed and her room is immaculate. When I telephone the home she generally greets me laughing and I hear kind words of encouragement in the background from the staff. This is important to me as I live 150 miles away.
Their day is well-structured with plenty of activities. Even peeling potatoes for lunch is therapeutic as it gives the residents a feeling of normality and of being useful/needed. There is an air of calmness, happiness and homeliness at Fig House; my brother and I are delighted that our mother is in such a special and professional environment.

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Review from Jacqueline F (Daughter of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The building is light and airy, well designed for people with poor sight. The rooms are a good size and own furniture can be used. Residents are not confined and can move between several lounges and garden. The staff are friendly and caring, making an effort to get to know each resident and their family,
who are always welcomed. My mother receives better quality care and attention.

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Review from Roger W (Son of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed at Fig House as an emergency from home. She was anxious and so were we as we didn't know what to expect. We need not have worried as we were all immediately put at ease by the Manager and staff. They listened and reassured us all. They have continued to do so, letting us ask as
many questions as we like, giving us the time and constant help. My mother is staying at Fig House and we are delighted for her and us!

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Review from Deborah (Daughter of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say I couldn't have wished for more support care and understanding for both my mum and I. I trusted the owner to move my mum and it was the best thing. My mother is so happy and content. Her room is beautiful, the food is excellent. They are at home all the time and nothing is too much
trouble. Fresh flowers and so clean. Her forever home.

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Review from Alison M (Daughter of Resident) published on 30 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Fig House are kind, caring and tireless without exception. I have complete confidence in the care of my mother, who has settled into her home and always seems relaxed and content. It is a great relief to know she is in safe hands.

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Review from Carolyn D (Daughter of Resident) published on 18 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot recommend Fig House highly enough. Well trained staff who have endless patience, cared for our mother with such kindness and dedication, making her final years happy, secure and filled with pleasant experiences such as singing and trips to interesting places in the minibus!
At all times her
dignity was respected. Every member of staff works to ensure the comfort and health of the residents.
We consider ourselves lucky to have found such excellent care for Mum, who loved it there.

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Review from Jeanette C (Daughter-in-law of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where do I begin? When my sister and I had to find a home for our mother, we never thought we would find anywhere like this. It's so warm and welcoming, all the residents are so happy and that is down to the very caring, professional staff.
Nothing is too much trouble, mum has only been there since
March. She is so happy, laughs a lot, interacts with everyone, goes out, eats well, so much more than when she was at home. The best decision we made, knowing mum is well cared for. Thank you.

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Review from Judy H (Daughter of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother tells me she loves living in Fig House. The staff are kind, respectful and attentive. They work well together giving the home a happy, safe atmosphere. Residents choose whether to join in one of the activities, socialise independently with each other, doze or just let time pass by. The chef
and staff work hard to make meal times a pleasurable, social experience. The building is light, bright and and spacious with a beautiful walled in gardens. There are rabbits in the garden and budgerigars in the lounge. The home has its own minibus and there are regular outings. The home is in a peaceful location and the air is fresh and clean.

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Current Review Score: 9.0 (9.019)

Overview of Review Score

The Review Score of 9.0 (9.019) out of 10 for Fig House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Fig House is calculated as follows: ( (42 Excellents x 5) + (6 Goods x 4) ) ÷ 48 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.144 Points relating to the number of positive Reviews for Fig House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2. 4 Positive Reviews ÷ 5.2 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Oliver

Oliver Larkin

Job Title: Manager

Joined: 2021

Oliver grew up in the family care business and has worked at Fig House since he was 18 as a care assistant before leaving for university. His Dementia Care Mapping qualification enables him to provide a person-centred approach to care.


Frequently Asked Questions about Fig House

What types of Care is Fig House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fig House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Fig House have?

There are 26 Single Rooms.

What are the Facilities & Services at Fig House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Fig House to the centre of Weston-super-Mare?

0.8 mile(s) as the crow flies, distance by road may be significantly further.